Benefits Realisation ManagementBenefits realisation management (BRM) (also benefits management or benefits realisation) is one of the many ways of managing how time and resources are invested into making changes that people want to see happen. The popularity of BRM has grown recently in the UK with the inclusion of BRM by the UK Government in their standardised approach to programmes, Managing Successful Programmes (MSP). The idea behind BRM is that an investment is only successful if the benefits stakeholders were hoping to get are actually realised (actually happen).As with all project management methodologies BRM has clear roles and responsibilities, processes, principles and deliverables. BRM is used to manage the investment by organizations in procurement, projects, programmes and portfolios. BRM is also used to ensure the organization maintains a benefits focus during continuing business operations.
Outcomes are changes identified as important by stakeholders and can be strategic or non-strategic. A benefit is a measurable positive impact of change. A dis-benefit is a measurable negative impact of change. Successful BRM requires accountable people, relevant measures and proactive management._4d311684-3c9e-11e2-93ce-9a1c74e3672eUK Government... benefits stakeholders were hoping to get are actually realised._4d31197c-3c9e-11e2-93ce-9a1c74e3672eTo manage how time and resources are invested into making changes that people want to see happen._4d311a44-3c9e-11e2-93ce-9a1c74e3672eOutcome IdentificationIdentify the investment outcomes_4d311ad0-3c9e-11e2-93ce-9a1c74e3672e1Outcome MapCreate a pictorial view of the outcomes of interest on an outcome map._4d311b5c-3c9e-11e2-93ce-9a1c74e3672e1.1A technique used in 'identify the investment outcomes' is the creation of a pictorial view of the outcomes of interest on an outcome map (also called a results chain, benefits dependency network or benefit map). This technique supports agreement of the outcomes sought as it shows the outcomes and relationships between them on a single page. They can be agreed upon and communicated clearly as a result.MetricsDefine benefit measures for each outcome_4d311bfc-3c9e-11e2-93ce-9a1c74e3672e2_4d311c92-3c9e-11e2-93ce-9a1c74e3672eDataCollect current benefit measure data to have a quantitative basis for decision making_4d311d6e-3c9e-11e2-93ce-9a1c74e3672e3Data can ... be captured either separately or within a suitable modelling tool for each outcome that will include the benefit measures used for each, ownership and accountability information and information to support realisation management._4d311e18-3c9e-11e2-93ce-9a1c74e3672eTailoringAgree a tailored BRM approach for this investment_4d311eea-3c9e-11e2-93ce-9a1c74e3672e4_4d311fa8-3c9e-11e2-93ce-9a1c74e3672eCapabilities PlanPlan the new or changed capabilities necessary to realize the benefits_4d31205c-3c9e-11e2-93ce-9a1c74e3672e5_4d31211a-3c9e-11e2-93ce-9a1c74e3672eInvestment PlanPlan the investments needed to make the changes necessary to create or change the capabilities_4d3121d8-3c9e-11e2-93ce-9a1c74e3672e6_4d3122a0-3c9e-11e2-93ce-9a1c74e3672eOptimizationOptimize the plan to reduce waste and have acceptable levels of resource, risk, cost, quality and time_4d312372-3c9e-11e2-93ce-9a1c74e3672e7_4d312444-3c9e-11e2-93ce-9a1c74e3672eImplementationImplement the plan_4d312516-3c9e-11e2-93ce-9a1c74e3672e8_4d3125e8-3c9e-11e2-93ce-9a1c74e3672eImpact ReviewReview the impact of the plan implementation on the Benefit Measures and use insights to improve_4d3126c4-3c9e-11e2-93ce-9a1c74e3672e9_4d3127a0-3c9e-11e2-93ce-9a1c74e3672eSustainmentOn completion of the plan, ensure BRM continues to sustain the capabilities and realisation of benefits_4d31287c-3c9e-11e2-93ce-9a1c74e3672e10_4d312976-3c9e-11e2-93ce-9a1c74e3672e2012-12-02OwenAmburOwen.Ambur@verizon.net