Strategic_Plan

Compass of Transparency -- Overview

The compass of transparency (www.magellanopa.it/bussola) is an automated online instrument that gives the citizens the possibility to monitor, in real time, the implementation of all the data and information requirements imposed by Italian law on the websites of public administrations.

It is a system of rules, processes and technologies that combines the three basic principles of Open Government: Transparency of public administrations, citizen participation and collaboration. The initiative focuses on the continuous improvement of transparency compliance in more than 20,000 Italian public administrations, with returns in terms of increased efficiency, reduction of corruption and lower costs across the whole public sector. The heart of the system is a validation mechanism, composed by software sensors and mathematical algorithms, with the ability to analyze public administration web sites in both real-time and at certain intervals. The analysis is performed by comparing the found data and information with contents defined and standardized by the laws of transparency and guidelines on websites. Data are then collected in a data warehouse that, through dedicated interfaces, is able to provide different types of users with results on the transparency compliance of all institutional web sites.

Source:

http://www.magellanopa.it/bussola/page/overview.html

Start: End: Publication Date: 2013-05-19

Submitter:

First name: Owen

Last name: Ambur

Email Address: Owen.Ambur@verizon.net

Organization:

Name: Presidenza del Consiglio dei Ministri

Acronym: PCM

Stakeholder(s):

Italy

Italian Legislator

As Transparency Facilitator: The key role of transparency, both at a national and at an international level, has pushed the Italian legislator to produce a sequence of legislative and regulatory interventions towards a growing transparency of public administrations (e.g. about the use of resources and the supply of services). (Performer)

Table of contents


Vision

Mission

Values

Transparency

Citizen Participation

Collaboration

Standards

Process Definitions

Online Tools

Citizen Centricity

Flexibility

Opinions

Efficiency

Effectiveness

Compliance

Accountability

Simplicity

Comparison

1: Citizen Centricity

2: Citizen Access

3: Independence & Cost

3.1: Low Impact

3.2: Flexibility

4: Guidance

5: Social Media & New Technologies

5.1: Citizen Engagement

6: Efficiency & Effectiveness

7: Compliance

8: Accountability

9: Communication

10: Dashboard

10.1: Website Scanning

10.2: Reports

10.3: Functionalities

10.4: Monitoring




Vision

Mission

To support the government, through the direct involvement of citizens in the continuous improvement of the quality of online and digital services.

Values

Transparency: In the last years, the demand for transparency in the field of public administration has been exponentially growing in Italy. Transparency has become a more necessary element for improving the economic, financial and organizational management of public matters. Moreover, transparency stimulates the accountability of what has been accomplished, and this brings a noticeable improvement to the quality of public administrations, both in terms of supplied services, and in the organizational field. The particular emphasis for this theme has also been facilitated by a strong pressure from the Italian civil society and by international movements that take inspiration from the basic OPEN GOVERNMENT principles. This collaboration has helped spread the value of transparency, in particular for: 1.The participation of citizens 2.The collective control 3.The performance assessment and the accountability of public managers 4.The prevention of corruption

Citizen Participation

Collaboration

Standards: ... a real transparency framework has been developed, that includes: 1.Standard and uniform rules for the syntax and semantics of the publication (guidelines for PA websites) 2.Well defined processes for the publication of the contents on the website 3.Software online tools for real time check and monitoring of the fulfillment of the transparency laws.

Process Definitions

Online Tools

Citizen Centricity

Flexibility

Opinions

Efficiency

Effectiveness

Compliance

Accountability

Simplicity

Comparison


Goal 1: Citizen Centricity

Redesign the structure of the administrative web transparency service, so that the citizen is placed at the center of the process

Objective(s):





Objective

INDICATORS

Measurements


Goal 2: Citizen Access

Put citizens at the same level of the P.A., as both can have easy access to the Compass without any special requirement

Objective(s):





Objective

INDICATORS

Measurements


Goal 3: Independence & Cost

Respect the technological and organizational independence of the P.A.s, in order not to cause additional costs

Objective(s):

3.1: Low Impact

3.2: Flexibility



Objective 3.1: Low Impact

Create the least impact possible to the P.A.s, who should not be forced to make substantial modifications to their own website

INDICATORS

Measurements

Objective 3.2: Flexibility

Develop a tool that should be extremely flexible and configurable, so that it can be swiftly adapted to the latest transparency laws

INDICATORS

Measurements


Goal 4: Guidance

Guide the citizens and the administrations in the web transparency field

Stakeholder(s):

Citizens of Italy

Objective(s):





Objective

INDICATORS

Measurements


Goal 5: Social Media & New Technologies

Promote the friendly control and participation of citizens to increase the level of transparency of the P.A.s, through an effective use of social media and new technologies

Objective(s):

5.1: Citizen Engagement



Objective 5.1: Citizen Engagement

Engage citizens, through the integration of the social networks, so that they can contribute to the social control of transparency of the P.A.s, by giving warnings and by posting opinions about the quality of published information

INDICATORS

Measurements


Goal 6: Efficiency & Effectiveness

Make transparency control of the administration more efficient and effective

Objective(s):





Objective

INDICATORS

Measurements


Goal 7: Compliance

Monitor the compliance of the guidelines for the P.A. websites

Objective(s):





Objective

INDICATORS

Measurements


Goal 8: Accountability

Increase the accountability of the P.A.s and prevent corruption

Objective(s):





Objective

INDICATORS

Measurements


Goal 9: Communication

Give citizens faster access to information improving at the same time, the external communication of P.A.s towards citizens

Objective(s):





Objective

INDICATORS

Measurements


Goal 10: Dashboard

Develop a real-time dashboard about the state of transparency in all Italian administrations

Stakeholder(s):

Italian Adminstrations

Objective(s):

10.1: Website Scanning

10.2: Reports

10.3: Functionalities

10.4: Monitoring



Objective 10.1: Website Scanning

Develop a tool that performs real-time scans of the P.A. websites, searching for contents that should be published according to transparency laws

INDICATORS

Measurements

Objective 10.2: Reports

Give citizens and the P.A.s, simple report functions that give the possibility of easily identifying what information is present on the websites and what is missing

INDICATORS

Measurements

Objective 10.3: Functionalities

Offer functionalities that rank performance and make comparisons between administrations, in order to push towards a healthy competition between them, which should bring about the maximum levels of transparency.

INDICATORS

Measurements

Objective 10.4: Monitoring

Equip the Compass with monitoring dashboards, that can show the state of transparency at national and regional levels and give users direct access to the contents they are interested in, without having to look for them one by one inside every website.

INDICATORS

Measurements

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