Education Systems Roadmap 2011 – 2014The Student Information System is at a critical juncture of accommodating new and diverse business requirements while providing technical stability. Moving this system forward will require a strategic approach that considers synergies between cross departmental business needs, technical solutions, and system sustainability. Education Services business and IS&T partners will be provided rich opportunities to consider and implement change that results in increased efficiency and customer service. This document contains a 3 year roadmap which will accomplish the first major strides in progressing towards our vision.The approach for the Next Gen Student System is to: * evolve our student system by incrementally adding critical business functionality * assure long-term sustainability rather than replace the entire system * enhance the user experience for faculty, students and staff * stabilize the technical infrastructure.Education Systems Partnership at MITESP_1d428ac2-4b62-11e0-801b-6f2c7a64ea2aOffices of Dean for Undergraduate EducationOffices of Dean for Graduate EducationOffices of Dean for Student LifeInformation Systems & TechnologyStudent System Steering Committee (SSSC)The SSSC consists of the primary Student System stakeholders. Members of the steering committee have submitted and prioritized their shorter term SIS enhancements and project requests.ApplicantsEducation Services supports admissions application processes for undergraduate, graduate, transfer, special, and visiting students. Support is also provided for financial aid tools.StudentsRecords are created for each student which includes personal information (such as biographic and emergency contact information), registration, grading, degree audit, student accounts, tuition and fees, student employment, UROP, degree applications, and physical education. Students interact with the system to view, transact, and update data as well as view information such as course offerings, tuition tables, teaching evaluations, financial aid, etc.FacultyFaculty rely on the student system to realize, track, and administer its Rules and Regulations, particularly those that relate to education. The system responds to faculty mandates, publishes subject and degree offerings, records registration enrollment and grading, tracks satisfactory progress and degree auditing, and schedules space for teaching. Faculty also rely on the system for learning management tools, teaching evaluation, advising assistance, and program enrollment.Senior AdministrationSenior Administration frequently requests data and statistics that are utilized in decisions in such areas as the Institute’s general budget, enrollment management, research, space planning, faculty hiring, etc. Statistics are also required for surveys, rankings, senior leadership speeches and publications, etc.Administrative DepartmentsNumerous administrative departments throughout the institute are dependent upon data from the student system to support their functions. For example, student enrollment information is utilized by Housing, Medical, the Card Office, Libraries, the International Students Office, etc. Critical data such as tuition and fees is transferred to financial systems.Academic DepartmentsAcademic departments rely on the student system to track UROP projects, IAP offerings, academic records of students enrolled in their programs, RA/TA assignments, degree tracking, class lists, classroom information and scheduling, subject and program documentation, and teaching evaluations.AlumniAlumni frequently request transcripts and other certification documents which validate their academic record at MIT. The Alumni Association relies on the data stored within the student system to populate their system as students shift to Alumni status and Donor Relations subsequently utilizes this information in its work.External ConstituentsExternal constituents such as higher education institutions, businesses, and government agencies, consider our student system data as the official source of information for financial aid including the actual administration of Federal Aid, enrollment degree verifications, statistics, etc.To provide a student system worthy of MIT, achieved by implementing high impact customer facing functionality in parallel with incremental technical stabilization._1d428d74-4b62-11e0-801b-6f2c7a64ea2aThe Education Services partnership is charged with implementing enterprise information service systems that support the education needs of faculty, students, alumni and administrators throughout the MIT community and beyond._1d428ed2-4b62-11e0-801b-6f2c7a64ea2aCollaborationEncourage collaboration of business and IS&T that supports both the daily operations and the new project experienceCross Departmental StrategyDevelop cross departmental business strategy (not silos)Evolution and Sustainability Support SIS Framework evolution and sustainabilityStandardsAdopt common standards supporting software development and technologyConsistencyProvide MIT project oversight to ensure consistency in standardsSystem IntegrationConsider system integration needs to eliminate redundancy and enhance the user experienceFlexibilityProvide the flexibility to respond quickly to changeFocusFocus on Focus on student and faculty needsLaws and PolicySupport faculty policy (existing or proposed), federal and state lawsFace-to-Face RelationshipsEnhance face-to-face relationships between students, faculty, and staffPracticalityEnsure consistency, practicality, resiliency, and efficiency in design through self service, workflow automation, streamlined processes and a common user interface.ResiliencyEfficiencySelf ServiceAutomationStreamliningDigitizationCreate efficiencies in business process by replacing paper with online self service and workflow review. _1d428fe0-4b62-11e0-801b-6f2c7a64ea2a1This will modernize and streamline business processes to meet community expectations._1d4290c6-4b62-11e0-801b-6f2c7a64ea2aAdvising SupportEnrich advising through meaningful communications, curriculum planning tools, and context sensitive help._1d4291ac-4b62-11e0-801b-6f2c7a64ea2a2StudentsAdvisorsThis will allow advisors to spend better-focused time discussing academic, personal and career issues with students; and provide timely information to students so they are better able to steward their academic and financial records._1d42929c-4b62-11e0-801b-6f2c7a64ea2aSeamless User ExperienceProvide a consistent, coherent, unified view between and among processes and to information._1d429396-4b62-11e0-801b-6f2c7a64ea2a3This will streamline work, provide system integration efficiencies, and support a consistent user experience._1d4294b8-4b62-11e0-801b-6f2c7a64ea2aStabilizationTechnical Stabilization_1d4295c6-4b62-11e0-801b-6f2c7a64ea2a4SoftwareProvide standard structure and components for new and replacement software being developed by SIS._1d4296ca-4b62-11e0-801b-6f2c7a64ea2a4.1This will provide a foundation for system sustainability.Obsolete ComponentsDevelop roadmap to incrementally replace obsolete system components to reduce technology risk and support sustainability._1d429846-4b62-11e0-801b-6f2c7a64ea2a4.2Operational SupportProvide ongoing operational support for SIS._1d429a44-4b62-11e0-801b-6f2c7a64ea2a4.3ChangesFulfill Mandated Changes._1d429b66-4b62-11e0-801b-6f2c7a64ea2a5Respond appropriately to address government or faculty mandated changes._1d429c7e-4b62-11e0-801b-6f2c7a64ea2a2011-03-10http://web.mit.edu/itgc/EducationSystemsRoadMap.pdfOwenAmburOwen.Ambur@verizon.net