OCC Strategic Plan Fiscal Year 2007–2012Office of the Comptroller of the CurrencyOCC_f3f54468-ea42-11e0-ba90-c8327a64ea2aJohn C. DuganComptroller of the CurrencyThe OCC seeks to assure a banking system in which national banks soundly manage their risks, maintain the ability to compete effectively with other providers of financial services, meet the needs of their communities for credit and financial services, comply with laws and regulations, and provide fair access to financial services and fair treatment of their customers._f3f547ba-ea42-11e0-ba90-c8327a64ea2aEnsuring a safe and sound national banking system for all Americans._f3f54896-ea42-11e0-ba90-c8327a64ea2aSafety and SoundnessA safe and sound national banking system._f3f5495e-ea42-11e0-ba90-c8327a64ea2aIRisksRisks to the national banking system are anticipated, understood, addressed, and conveyed to national banks._f3f54a26-ea42-11e0-ba90-c8327a64ea2aI.1Risk-Based SupervisionEnsure risk-based supervision is properly executed and focused on systemic and bank-specific risks._f3f54ae4-ea42-11e0-ba90-c8327a64ea2aI.1.AProducts and ServicesIdentify new products and services, and emerging risk areas, including those related to operational and technology-related vulnerabilities, and adjust supervisory strategies and activities as appropriate._f3f54bc0-ea42-11e0-ba90-c8327a64ea2aI.1.BFDICIAComply with the examination schedule requirements of the Federal Deposit Insurance Corporation Improvement Act (FDICIA)._f3f54c9c-ea42-11e0-ba90-c8327a64ea2aI.1.CBank SituationsResolve problem bank situations in a timely fashion, effectively, and when possible, without loss to the insurance fund._f3f54d82-ea42-11e0-ba90-c8327a64ea2aI.1.DExaminationsConduct examinations to determine compliance with the Bank Secrecy Act, anti-money laundering, and the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act (USA PATRIOT Act) requirements and enforce anti-money laundering and anti-terrorism statutory and regulatory requirements._f3f54e68-ea42-11e0-ba90-c8327a64ea2aI.1.EQuality AssuranceConduct quality assurance reviews to ensure that policies and procedures are applied consistently._f3f54f58-ea42-11e0-ba90-c8327a64ea2aI.1.FReviews, Tesing, and Lessons LearnedIncorporate applicable lessons learned from recent natural disasters/emergencies and continue to conduct periodic system-wide reviews and testing._f3f55048-ea42-11e0-ba90-c8327a64ea2aI.1.GAppellate ProcessProvide an independent appellate process for national banks._f3f55138-ea42-11e0-ba90-c8327a64ea2aI.1.HNational BanksEducational ProgramsAdminister educational programs for bankers and bank directors._f3f5523c-ea42-11e0-ba90-c8327a64ea2aI.1.IBankersBank DirectorsRelevanceAssess the continued relevance of the current supervisory lines of business._f3f55476-ea42-11e0-ba90-c8327a64ea2aI.1.JInternational CooperationU.S. and international financial supervisory authorities cooperate on common interests._f3f5558e-ea42-11e0-ba90-c8327a64ea2aI.2Risks and Emerging IssuesWork effectively with U.S. regulators to identify and address risks and emerging issues (this includes the Comptroller serving on the board of directors of the Federal Deposit Insurance Corporation)._f3f556a6-ea42-11e0-ba90-c8327a64ea2aI.2.AU.S. RegulatorsJoint Supervisory ProgramsParticipate in joint supervisory programs, including the Shared National Credit (SNC) Program, Interagency Country Exposure Review Committee (ICERC), and the interagency examination program for multi-regional data processing servicers (MDPS)._f3f557c8-ea42-11e0-ba90-c8327a64ea2aI.2.BShared National Credit (SNC) ProgramInteragency Country Exposure Review Committee (ICERC)Interagency GroupsRepresent the OCC’s interest on interagency groups, including the Federal Financial Institutions Examination Council (FFIEC), Basel Committee on Banking Supervision, Joint Forum, Financial Stability Forum (FSF), Financial Banking and Infrastructure Information Committee (FBIIC), Bank Secrecy Act Advisory Group, and the National Interagency Bank Fraud Working Group._f3f558e0-ea42-11e0-ba90-c8327a64ea2aI.2.CFederal Financial Institutions Examination Council (FFIEC)Basel Committee on Banking SupervisionJoint ForumFinancial Stability Forum (FSF)Financial Banking and Infrastructure Information Committee (FBIIC)Bank Secrecy Act Advisory GroupNational Interagency Bank Fraud Working GroupCapital Rule ImplementationEnsure that Basel II and Basel IA capital rule implementation embodies standards appropriate for the U.S. banking system._f3f55a0c-ea42-11e0-ba90-c8327a64ea2aI.2.DCoordination and Collaboration AgreementsImplement existing and develop new coordination and collaboration agreements with the various federal regulators regarding supervisory activites performed in national banks and with foreign regulators regarding supervisory activities and information exchange._f3f55b4c-ea42-11e0-ba90-c8327a64ea2aI.2.EFederal RegulatorsForeign RegulatorsMethods and Analytical ToolsSupervisory methods and analytical tools keep pace with industry changes._f3f55c96-ea42-11e0-ba90-c8327a64ea2aI.3Supervisory Technology SolutionsDeploy supervisory technology solutions to achieve better data quality, enhance early detection of problems and risks, modernize tools for examination support, and provide user-friendly examiner access to key bank and industry information._f3f55de0-ea42-11e0-ba90-c8327a64ea2aI.3.AFairnessFair access to financial services and fair treatment of bank customers_f3f55f3e-ea42-11e0-ba90-c8327a64ea2aIIFinancial ServicesAll customers have fair access to financial services and are treated fairly._f3f56092-ea42-11e0-ba90-c8327a64ea2aII.1Statistical Analysis and Supervisory AssessmentsIdentify risk factors through statistical analysis, supervisory assessments, and analysis of Home Mortgage Disclosure Act (HMDA) data to enhance fair lending examinations._f3f5625e-ea42-11e0-ba90-c8327a64ea2aII.1.APrivacy, Security, and Predatory LendingContinue to take a lead role in addressing predatory lending practices, customer privacy, information security, and identity theft requirements._f3f563d0-ea42-11e0-ba90-c8327a64ea2aII.1.BSupervision, Enforcement, and ComplaintsReinforce the importance of fair and honest treatment of bank customers through appropriate supervisory and enforcement actions, customer complaints handled by the OCC’s Customer Assistance Group, and enhanced complaint sharing between the OCC and state agencies._f3f56542-ea42-11e0-ba90-c8327a64ea2aII.1.CCustomer Assistance GroupState AgenciesCommunity and Economic DevelopmentNational banks are involved in community and economic development activities._f3f566e6-ea42-11e0-ba90-c8327a64ea2aII.2National BanksSupport the efforts of national banks to engage in sound and successful community development activities._f3f5686c-ea42-11e0-ba90-c8327a64ea2aII.2.ANational BanksCommunity Reinvestment ActProvide consultations for bankers on the effective implementation of the Community Reinvestment Act, including the new community development test for intermediate small banks._f3f569f2-ea42-11e0-ba90-c8327a64ea2aII.2.BFinancial Literacy and Education CommissionParticipate on the Financial Literacy and Education Commission to modify and implement the national strategy._f3f56b82-ea42-11e0-ba90-c8327a64ea2aII.2.CFinancial Literacy and Education CommissionInteragency ActivitiesParticipate constructively in interagency community and economic development activities._f3f56d1c-ea42-11e0-ba90-c8327a64ea2aII.2.DLegal and Regulatory FrameworkA flexible legal and regulatory framework that enables the national banking system to provide a full competitive array of financial services._f3f56ec0-ea42-11e0-ba90-c8327a64ea2aIIIRegulationsEach OCC regulation is current, clearly written, and necessary for an effective supervisory process._f3f57064-ea42-11e0-ba90-c8327a64ea2aIII.1Streamlining and Burden ReductionReview and revise OCC regulations to further streamline, reduce burden, and reflect new developments._f3f57212-ea42-11e0-ba90-c8327a64ea2aIII.1.ACapital RulemakingProvide regulatory support for Basel II and Basel IA capital rulemaking._f3f573ca-ea42-11e0-ba90-c8327a64ea2aIII.1.BCompetitivenessThe OCC supports national banks’ efforts to remain competitive, consistent with safety and soundness._f3f57582-ea42-11e0-ba90-c8327a64ea2aIII.2Preemptive AttributesSupport continued recognition of the preemptive attributes of the national bank charter through appropriate opinions, regulations, and participation in litigation where warranted._f3f5774e-ea42-11e0-ba90-c8327a64ea2aIII.2.ABank Charter AttributesDevelop and modernize national bank charter attributes and the role and status of the national banking system._f3f5791a-ea42-11e0-ba90-c8327a64ea2aIII.2.BCommunicationsEnhance communications with state authorities to facilitate better coordination on state law issues affecting national banks._f3f57afa-ea42-11e0-ba90-c8327a64ea2aIII.2.CState AuthoritiesCommunity and Economic DevelopmentEnsure that regulations applicable to national banks facilitate their involvement in community and economic development activities._f3f57cd0-ea42-11e0-ba90-c8327a64ea2aIII.2.DCommunicationCommunicate attributes of the national bank charter and developments concerning national banks’ activities within the OCC and externally._f3f57ec4-ea42-11e0-ba90-c8327a64ea2aIII.2.ELicensing ProceduresLicensing procedures are efficient and consistent with safety and soundness._f3f580ae-ea42-11e0-ba90-c8327a64ea2aIII.3Licensing Policies and ProceduresReview licensing policies and procedures to provide clear and comprehensive guidance._f3f58298-ea42-11e0-ba90-c8327a64ea2aIII.3.AEarly ScreeningImplement and maintain processes for early screening of licensing applications and authorization requests._f3f58496-ea42-11e0-ba90-c8327a64ea2aIII.3.BTechnology SolutionsDeploy new or enhance existing technology solutions that support effective licensing operations._f3f5869e-ea42-11e0-ba90-c8327a64ea2aIII.3.CWorkforceAn expert, highly motivated, and diverse workforce that makes effective use of OCC resources._f3f588a6-ea42-11e0-ba90-c8327a64ea2aIVExpertise, Motivation, and DiversityAn expert, motivated, and diverse workforce is maintained in a fair and inclusive work environment._f3f58b1c-ea42-11e0-ba90-c8327a64ea2aIV.1Human Capital Strategic PlanMaintain a comprehensive Human Capital Strategic Plan that includes the agency’s diversity goals and objectives._f3f58d2e-ea42-11e0-ba90-c8327a64ea2aIV.1.AHiring StrategiesContinue to execute external hiring strategies to augment specialized skills to enhance the OCC’s supervision of complex banking activities and organizations._f3f58f68-ea42-11e0-ba90-c8327a64ea2aIV.1.BRecruiting and TrainingContinue executing the OCC’s aggressive recruiting and comprehensive training strategy for new entry level examiners._f3f59198-ea42-11e0-ba90-c8327a64ea2aIV.1.CEntry Level ExaminersRetention, Mentoring, and RecognitionExecute proactive initiatives focused on the retention of employees, including mentoring, employee feedback, employee outreach, incentives, and recognition programs._f3f593c8-ea42-11e0-ba90-c8327a64ea2aIV.1.DOn-line TrainingImprove on-line training opportunities for bank examiners and other OCC staff._f3f59602-ea42-11e0-ba90-c8327a64ea2aIV.1.EBank ExaminersOCC StaffLeadership DevelopmentEnsure management succession through leadership development programs._f3f59846-ea42-11e0-ba90-c8327a64ea2aIV.1.FSkills AssessmentContinue the specialty skills assessment program to identify and develop examiners in the areas of asset management, bank information technology, capital markets, compliance, commercial lending, mortgage banking, retail lending, and operations risk._f3f59a9e-ea42-11e0-ba90-c8327a64ea2aIV.1.GLarge Bank Supervision Apprentice ProgramImplement the Large Bank Supervision Apprentice Program to increase the pool of candidates and fill skill gaps._f3f59cec-ea42-11e0-ba90-c8327a64ea2aIV.1.HTraining Tracking SystemDevelop and implement a centralized pre-commission training tracking system._f3f59f44-ea42-11e0-ba90-c8327a64ea2aIV.1.IEfficiency, Effectiveness, and EthicsThe OCC is an efficient, effective, and ethical organization._f3f5a19c-ea42-11e0-ba90-c8327a64ea2aIV.2Program Evaluation and Management AccountabilityEnsure compliance with laws, regulations, and stewardship of OCC resources through program evaluations and a management accountability program._f3f5a408-ea42-11e0-ba90-c8327a64ea2aIV.2.AEthical ConductEnsure compliance with the rules, policies, and procedures for ethical conduct by OCC employees._f3f5a674-ea42-11e0-ba90-c8327a64ea2aIV.2.BIT SystemsAssure reliable, secure, modern information technology (IT) systems and environment that meet the OCC’s mission, goals, and objectives._f3f5a8fe-ea42-11e0-ba90-c8327a64ea2aIV.2.CIT GovernanceImprove the effectiveness and integration of the current IT governance structures, policies, processes, and procedures._f3f5ab6a-ea42-11e0-ba90-c8327a64ea2aIV.2.DEnterprise ServicesDeploy enterprise services to leverage technology and standard capabilities across the OCC with particular focus on information management initiatives such as document, content, records, and knowledge management._f3f5ade0-ea42-11e0-ba90-c8327a64ea2aIV.2.EBusiness ValueEnsure existing technology that adds business value is properly maintained while re-engineering or implementing new systems where appropriate._f3f5b2ea-ea42-11e0-ba90-c8327a64ea2aIV.2.FEfficiency and EffectivenessAchieve increased efficiency and improved effectiveness by converting the information technology infrastructure from the mainframe platform._f3f5b664-ea42-11e0-ba90-c8327a64ea2aIV.2.GFinancial, Security, and Risk ManagementThe OCC’s resource decisions and operations reflect sound financial, security, and risk management principles._f3f5b8f8-ea42-11e0-ba90-c8327a64ea2aIV.3Security ControlsImplement security controls commensurate with risk to protect sensitive, private, and classified information._f3f5bb96-ea42-11e0-ba90-c8327a64ea2aIV.3.AContingency Planning Improve contingency planning for business continuity, including information technology recovery strategies, compliance with homeland security requirements, and crisis management strategy._f3f5be34-ea42-11e0-ba90-c8327a64ea2aIV.3.BIdentity ManagementImprove the enterprise identity management program and ensure compliance with homeland security requirements, presidential directives, and e-Government initiatives._f3f5c0aa-ea42-11e0-ba90-c8327a64ea2aIV.3.CInternal ControlsAchieve reliable, accurate, and timely human and financial resources management information through enhanced internal controls._f3f5c35c-ea42-11e0-ba90-c8327a64ea2aIV.3.DBest Practices and Risk AssessmentsUse best practice benchmarks and risk assessments to guide resource allocation, management, and monitoring._f3f5c5dc-ea42-11e0-ba90-c8327a64ea2aIV.3.E2006-10-012012-10-302011-09-28http://www.occ.treas.gov/publications/publications-by-type/other-publications-reports/stratplan.pdfOwenAmburOwen.Ambur@verizon.net