Town of Hilton Head Island Strategic Action Plan FY 2021-2022A strategic action plan presents in sufficient detail the intended activities of staff and associated agencies necessary to successfully implement the policy directions of Town Council in furthering the Town’s Mission. By clearly identifying agreed upon Focus Areas in this Plan and the corresponding Strategic Initiatives (initiatives) within these Focus Areas, the Town will be able to: • Develop appropriate operating budgets; • Identify and prioritize capital improvement projects; • Assist in potential revisions to existing capital improvement projects; • Define new projects and strategic initiatives and ensure that they are matched to appropriate staff and Town resources; • Create realistic project schedules that are in-line with established Town Council priorities; and • Develop accountability within the project implementation process by communicating the status of active strategic initiatives and by creating measurable analytics that are clear indicators of successful performance.Town of Hilton Head IslandHHI_9c907cd5-8d20-4aa7-8b0f-217a9b04ad9eIncorporated in 1983 as a limited services government, the Town of Hilton Head Island proudly serves a diverse community of more than 40,000 residents and over 2.5 million annual visitors in all facets of life, work, and recreation. Each day, a devoted workforce of 119 Town Hall staff and 142 Fire Rescue staff come together to ensure the needs of the community are met through municipal service. Hilton Head Town CouncilJohn J. McCannMayorWilliam D. HarkinsMayor Pro-Tem, Ward 2Alex BrownWard 1David AmesWard 3Tamara BeckerWard 4Thomas W. LennoxWard 5Glenn StanfordWard 6Hilton Head Town StaffMarc Orlando, ICMA-CMTown ManagerJoshua A. Gruber, JD, MPADeputy Town ManagerAngie Stone, IPMA-SCPAssistant Town ManagerShawn A. Colin, AICPSenior Policy Advisor to Town ManagerKrista WiedmeyerTown ClerkJeff Buckalew, PEInterim Infrastructure Services DirectorCarolyn GrantCommunications DirectorJenn McEwenDirector of Cultural AffairsJennifer B. RayCapital Program ManagerLisa StaufferDirector of Human ResourcesBrad TadlockFire ChiefJohn TroyerFinance DirectorJohn TuttleTechnology & Innovation DirectorChris YatesInterim Community Development Director ContributorTaylor LaddProject Planner & Our Plan Project LeadSuccessful implementation of the policy directions of Town Council_65067f4e-5fbf-11ec-871b-46530383ea00To promote the health and vitality of the community we serve through ethical and inclusive programs, policies and actions_65068188-5fbf-11ec-871b-46530383ea00ExcellenceRequire and sustain excellence of Place, People, Planning, and Process._650682a0-5fbf-11ec-871b-46530383ea001Relentless Pursuit of ExcellenceAmerican Rescue PlanImplement American Rescue Plan Funding Appropriation_6506853e-5fbf-11ec-871b-46530383ea001.1John TroyerProject Manager | Finance Director, Department: FinanceStart Date: FY 2021 | Purpose: As a result of the COVID-19 pandemic, the United States Congress adopted House Resolution 1319 known as the American Rescue Plan. This Act appropriated funding to local governments to counteract the impacts of the pandemic and to allow investment in services and infrastructure that would make the community more resilient from ongoing and future pandemics. Additionally, this Act allowed local governments to utilize this funding to restore revenues that it would have otherwise received in the absence of the pandemic and to utilize that funding for general public purposes. The Act requires that the Town provide reports on the expenditure of these funds by certain milestone dates and must ultimately develop an appropriate plan to fully expend all funding that it receives. The Town will receive $5,227,178.00 under the Act. Revenue SourcesAssess Alternative Revenue Sources_65068692-5fbf-11ec-871b-46530383ea001.2John TroyerProject Manager | Finance Director, Department: FinanceStart Date: FY 2021 | Purpose: Conduct an evaluation of potential future revenue sources to ensure that the Town can continue to deliver quality public services and facilities that achieve best-in-class distinction.ParkingImplement Parking Master Plan_6506876e-5fbf-11ec-871b-46530383ea001.3Joshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2022 | Purpose: Implementation of appropriate recommendations from the Walker Consultants Parking Master Plan so as to provide more effective regulation and enforcement of beach parking facilities, improve public communication concerning available parking opportunities, and develop an enterprise program through paid parking fees that can be reinvested into the parking management program and the overall improvement of the Town’s beach access areas. Short-Term RentalsAdopt & Implement Short Term Rental Regulations_6506885e-5fbf-11ec-871b-46530383ea001.4Teri LewisProject Manager | Deputy Community Development Director, Department: Community DevelopmentStart Date: FY 2022 | Purpose: Develop a Short-term Rental Ordinance to address the numerous impacts of short-term rentals on single-family neighborhoods including the destruction of neighborhoods, environmental impacts, demands on Fire Rescue services and infrastructure, and an imbalance between residential and resort districts.Affiliated AgenciesImplement Affiliated Agency Town Funding Process_6506894e-5fbf-11ec-871b-46530383ea001.5Joshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2022 | Purpose: In order to ensure an equitable, consistent, and transparent means of receiving, evaluating, and making awards of public funding to private entities, the Town should undertake an examination of this process to fully understand what limitations, if any, are in place regarding the appropriate of public funds to private entities. There should also be the development of a formalized process that will guide this decision making process to achieve the desired outcomes in the consideration of these types of requests. RedistrictingAdopt & Implement 2020 Census Redistricting_65068a3e-5fbf-11ec-871b-46530383ea001.6Joshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2022 | Purpose: The Town is constitutionally required to redraw the boundaries of its Town Council wards upon the completion of a decennial census in order to ensure equal representation and the cohesiveness of neighborhoods or other similar communities of interest. Cultural AffairsImplement Cultural Affairs Strategic Plan_b4075860-6132-11ec-b504-0a550a83ea001.7Jenn McEwenProject Manager | Director of Cultural Affairs, Department: Office of Cultural AffairsStart Date: FY 2022 | Purpose: Implement the Office of Cultural Affairs Strategic Plan so as to enhance arts and cultural activities on the Island through the coordination and alignment of new and existing projects/programs. Financial PoliciesStrengths, Weaknesses, Opportunities & Threats (SWOT) Assessment of Financial Policies_b4075ae0-6132-11ec-b504-0a550a83ea001.8John TroyerProject Manager | Finance Director, Department: FinanceStart Date: FY 2022 | Purpose: Conduct a comprehensive review of the Town’s current formalized fiscal policies to identify any areas for improvement or further strengthening of the Town’s fiscal practices.Real Estate Transfer FeeAdopt Real Estate Transfer Fee Extension & Expansion_b4075c70-6132-11ec-b504-0a550a83ea001.9Joshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2022 | Purpose: Pursue extension of the Real Estate Transfer Fee and evaluate the modification of its uses to allow for the maintenance and improvement of existing properties that have previously been acquired by the Town. Beach PlanAdopt & Implement Beach Master Plan _b4075e5a-6132-11ec-b504-0a550a83ea001.10Aaron BlackProject Manager | Facilities Manager, Department: Infrastructure ServicesStart Date: FY 2023 | Purpose: Undertake a study of the public beach access areas and the overall beach going experience to develop a Beach Master Plan. Solicit public input and engagement in the Master Planning process to achieve stakeholder buy in and facilitate implementation of the Master Plan recommendations.Beach ShuttleEnhance Beach Shuttle Services_b4075f90-6132-11ec-b504-0a550a83ea001.11Jeff BuckalewProject Manager | Interim Infrastructure Services Director Department: Infrastructure ServicesStart Date: FY 2023 | Purpose: Provide a safe, clean, well-publicized and enjoyable free beach shuttle service that will transport citizens between parking areas and public amenities. Evaluate enhancements to both beach shuttle service and area trolley service so as to increase resident experience associated with these activities. Brand StrategyEstablish Island Brand Development Strategy_b40760b2-6132-11ec-b504-0a550a83ea001.12Angie StoneProject Manager | Assistant Town Manager, Department: ExecutiveStart Date: FY 2023 | Purpose: The Town will develop an Island brand development campaign in partnership with the Town’s Destination Marketing Organization to identify Town vision and values and a framework to communicate our vision, values, and enhance all facets of the Town’s image and brand. Human Resources PlanAdopt & Implement a Human Resources Strategic Plan_b40761d4-6132-11ec-b504-0a550a83ea001.13Lisa StaufferProject Manager | Human Resources Director, Department: Human ResourcesStart Date: FY 2023 | Purpose: Develop a Human Resources strategic plan that provides the methods to address current and future workforce needs to achieve Town Council’s work plan.Technology & Innovation PlanAdopt & Implement a Technology & Innovation Strategic Plan_b40762f6-6132-11ec-b504-0a550a83ea001.14John TuttleProject Manager | Technology & Innovation Director, Department: Technology & InnovationStart Date: FY 2023 | Purpose: Develop a Technology and Innovation Strategic Plan that provides a method to achieve overall and long-term information technology goals.COVID-19Respond to COVID-19 Pandemic_b40764ea-6132-11ec-b504-0a550a83ea001.15Tom DunnProject Manager | Emergency Manager, Department: Fire RescueStart Date: FY 2020 | Permitting & Plan ReviewsImprove Permitting & Plan Review Process_b407662a-6132-11ec-b504-0a550a83ea001.16Teri LewisProject Manager | Deputy Community Development Director, Department: Community Development Start Date: FY 2021 | Purpose: Identify areas of improvement within the Town’s permitting and plan review processes so as to accelerate the time necessary to conduct sufficient reviews to the greatest extent practical, improve communications with customers regarding the status of pending request, and significantly improve the overall customer service experience associated with obtaining a permit or development plan review. Employee SatisfactionConduct & Respond to Employee Satisfaction Survey_b4076760-6132-11ec-b504-0a550a83ea001.17Lisa StaufferProject Manager | Human Resources Director, Department: Human ResourcesStart Date: FY 2021 | Purpose: Conduct an Employee Survey assess employee engagement focusing on accountability, communication, recognition, working relationships and the employee’s understanding and commitment to the Town’s mission and core values. Boards, Commissions & CommitteesImprove Administrative Support Process for Boards, Commissions & Committees_b4076882-6132-11ec-b504-0a550a83ea001.18Krista WiedmeyerProject Manager | Town Clerk, Department: ExecutiveStart Date: FY 2021 | Purpose: Implement a technology solution to ensure public meetings run smoothly, increase internal efficiency, and document decisions proficiently so policymaking is open and available to the public. Effectively manage boards and commission appointments, talent bank, applicant tracking, and administration required to optimize the processes of the various Town board, commissions, and committees. Services DeliveryResearch Trends & Implement Best-in-Class Municipal Services Delivery_b40769c2-6132-11ec-b504-0a550a83ea001.19Shawn ColinProject Manager | Senior Policy Advisor to the Town Manager, Department: ExecutiveStart Date: FY 2021 | Purpose: The Town will become known as an entity that delivers a superior level of public services as compared to its peers and will be on the leading edge of new advancements the areas of smart/connected cities, digit service delivery, and an emphasis on overall customer experience. Fire Rescue CenterAcquire Fire Rescue Center for Public Service Excellence Re-accreditation_b4076db4-6132-11ec-b504-0a550a83ea001.20Joheida FisterProject Manager | Deputy Chief/Fire Marshall, Department: Fire RescueStart Date: FY 2021 | Purpose: To maintain the current Fire Service Accreditation status from the Commission on Fire Accreditation International through the Center for Public Service Excellence. Fire Rescue has been an accredited agency since 2002 and this re-accreditation process will be the 5th time Fire Rescue has applied for this status and highlights a continuous improvement model that requires an internal self-assessment documenting how the department meets the CFAI criteria. Fire Rescue PlanImplement Fire Rescue Strategic Plan_b4076efe-6132-11ec-b504-0a550a83ea001.21Brad TadlockProject Manager | Fire Chief, Department: Fire RescueStart Date: FY 2021 | Purpose: To address the goals and objectives identified in the 2019-2024 adopted Fire Rescue Strategic Plan that supports the continuous improvement of the department.Communications PlanEnhance Communications Plan with Strong Social Media Emphasis_b4077048-6132-11ec-b504-0a550a83ea001.22Carolyn GrantProject Manager | Communications Director, Department: CommunicationsStart Date: FY 2021 | Purpose: The enhancement of a Town communications plan with help to define the messages, priorities, strategies, and tools the Town will use when communicating with the community. The plan will ensure the Town’s story is told effectively and will provide engagement between the Town and the community in a timely and effective manner. Further development of this plan will align with the strategic priorities of the Hilton Head Island Town Council thereby advancing the Town’s goals and objectives. Organizational PerformanceCreate a Culture of High Organizational Performance_b4077188-6132-11ec-b504-0a550a83ea001.23Marc OrlandoProject Manager | Town Manager, Department: ExecutiveStart Date: FY 2022 | Purpose: Improve overall governmental service levels and operational accountability within Town government through the establishment of a culture that strives for organizational excellence. SeeClickFixImplement SeeClickFix Mobile & Website Application_b4077408-6132-11ec-b504-0a550a83ea001.24John TuttleProject Manager | Technology & Innovation Director, Department: Technology & InnovationStart Date: FY 2022 | Purpose: Enhance civic engagement by providing citizens with the ability to report issues like potholes, illegal dumping, overgrown parks and blight issues directly to the Town of Hilton Head Island. The issue submitter will receive an email when the request has been seen and assigned by the department and when the issue has been resolved. Department representatives will access the requests using Cartegraph OMS, the Town’s asset/work order management system. Environmental SustainabilityCreate a resilient and sustainable environment through planning and policy_b4077638-6132-11ec-b504-0a550a83ea002Beach Program & PlanImplement Beach Renourishment Program & Update Beach Management Plan_b40777d2-6132-11ec-b504-0a550a83ea002.1Jeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2022 | Purpose: The beaches of Hilton Head Island are one of its most vital assets and great care must be taken to manage them through future storm events and potential sea level rise. In order to improve the overall coastal resiliency of the island, protect natural habitats and resources and manage the beaches, the Town will work to review and propose cost-effective improvements to the beach management program. The elements of Town’s beach nourishment program should be allowed to evolve with time to take advantage of lessons learned and to incorporate new goals. The present program has been highly successful in achieving the goals of buffering erosion, maintaining a desirable width and quality of recreational beach, renourishing on a flexible schedule with multiple sand sources, and exercising environmental sensitivity. The next step to improve upon this plan is adding increased storm protection and climate change resiliency to the goals with incremental improvements to the existing plan, using a cost effective approach that improves the resident and tourist experience at the beach. Solid Waste & RecyclingIdentify Strengths, Weaknesses, Opportunities & Threats (SWOT) of Hilton Head Island Solid Waste & Recycling_b4077926-6132-11ec-b504-0a550a83ea002.2Jeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2023 | Purpose: The Town’s Our Plan document lays out several goals related to increasing capacity with regards to processing recyclable materials and ensuring the long-term viability of solid waste disposal for the Island. To achieve these objective, the Town will need to work in coordination with Beaufort County as the agency responsible for household waste streams disposal for the entire county and jointly pursue opportunities that improve recycling and composting rates. Public Service DistrictsWork with Public Service Districts (PSDs) on Long-Term Capital Projects_b4077b2e-6132-11ec-b504-0a550a83ea002.3Public Service DistrictsJeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2023 | Purpose: Assess appropriate partnership opportunities with PSD Facilities and Capital Projects to ensure future delivery of potable water to Hilton Head Island residents.ResiliencyIdentify Strengths, Weaknesses, Opportunities & Threats (SWOT) of Hilton Head Island Resiliency_b4077c96-6132-11ec-b504-0a550a83ea002.4Jeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2022 | Purpose: As Hilton Head Island is a barrier island subject to the impacts of sea level rise and other climate related affects, it is vital that a plan be developed to enhance resiliency of the island’s infrastructure and developed areas against future storm events and potential sea level rise. In order to improve the resiliency of the island, the prudent application of climate change science and data to inform our administrative decisions, public policy, and infrastructure investments is critical. By using the most up to date models and sound information on future projections, we can assess vulnerabilities and enhance our adaptive capacity with tools and actions designed to protect the short and long-term interests of our residents and businesses and public infrastructure. Sustainability & Resource ProtectionEstablish National Leadership Credibility in Environmental Sustainability & Resource Protection_b4077dea-6132-11ec-b504-0a550a83ea002.5Sally KrebsProject Manager | Sustainable Practices Coordinator, Department: Community DevelopmentStart Date: FY 2021 | Purpose: Take appropriate actions to highlight that environmental protection and sustainability are truly foundational values of our Island communityCommunity RecertificationAcquire Audubon International “Sustainable Community” Recertification_b4077f5c-6132-11ec-b504-0a550a83ea002.6Audubon InternationalSally KrebsProject Manager | Sustainable Practices Coordinator, Department: Community DevelopmentStart Date: FY 2021 | Revitalized EconomyCreate an Island-appropriate economy that has sufficient depth and breadth to attract and support a diverse resident, visitor, and business population. _b4078254-6132-11ec-b504-0a550a83ea003Business LicensingAdopt Municipal Association of South Carolina (MASC) Model Business License Ordinance_b40783da-6132-11ec-b504-0a550a83ea003.1BusinessesMunicipal Association of South CarolinaApril AkinsProject Manager| Revenue Services Manager, Department: FinanceStart Date: FY 2021 | Purpose: Take such legislative actions as necessary in order to ensure compliance with the requirements of Act 176 of 2020, the South Carolina Business License Standardization Act. Property PlanDevelop Town-Owned Property Management, Asset Management & Utilization Plan_b4078a24-6132-11ec-b504-0a550a83ea003.2Shawn ColinProject Manager | Senior Policy Advisor to the Town Manager, Department: ExecutiveStart Date: FY 2021 | Purpose: Comprehensively review and assess the approximately 1,400 acre inventory of Town-owned properties so as to possess a full and complete understanding of the historical acquisition of all Town-owned properties, the sources of funding that were utilized to effectuate the purchase of the properties, and any corresponding restrictions applicable to the use or maintenance of these properties. Once fully understood, develop an asset management plan consistent with existing industry best practices that articulates the life-cycle costs of owning, operating, and maintaining these properties along with expectations on potential public uses and service levels that could be appropriate for each propertyDMO Plan & PerformanceImplement Destination Marketing Organization (DMO) Marketing Plan & Measure Performance_b4078f92-6132-11ec-b504-0a550a83ea003.3Jenn McEwenProject Manager | Director of Cultural Affairs, Department: Office of Cultural AffairsStart Date: FY 2021 | Purpose: Work with the Town’s authorized Destination Marketing Organization to adopt and implement an effective marketing plan that places an emphasis on positive community attributes of Hilton Head Island as a place to live, work, and play. Identify any necessary changes and ensure that Town Council feedback is incorporated into the annual marketing plan. Monitor the performance of the Town’s authorized Destination Marketing Organization partner with DMO staff to assess performance against stated goals.Economic Development StrategyEstablish Economic Development Strategy _b4079ec4-6132-11ec-b504-0a550a83ea003.4Shawn ColinProject Manager | Senior Policy Advisor to the Town Manager, Department: ExecutiveStart Date: FY 2023 | Purpose: Create an economic development framework and strategic plan to include business retention and expansion, commercial occupancy assessment and targeted recruitment of key business industries. Historic & Cultural DevelopmentEstablish a Historic & Cultural District Development Corporation_b407a9d2-6132-11ec-b504-0a550a83ea003.5Joshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2023 | Purpose: The Town has expressed a desire to explore the creation of a local economic development/redevelopment corporation with a particular emphasis on examining economic prosperity in some of the historic neighborhoods of northern Hilton Head Island. Such an organization would exist with a mission to assist businesses within a respective geographical area to get started, to succeed and grow, and help develop overall economic growth. The success of this type of organization results in a vibrant and dynamic neighborhood in the process.Inclusive CommunityFoster a multi-dimensional, equitable, and diverse community. _b407ad88-6132-11ec-b504-0a550a83ea004Gullah Geechee PlanImplement Gullah Geechee Task Force Work Plan_b407af22-6132-11ec-b504-0a550a83ea004.1Gullah Geechee Task ForceSheryse DuBoseProject Manager | Historic Neighborhoods Preservation Administrator, Department: Community DevelopmentStart Date: FY 2021 | Purpose: Implement the Framework for the 16 Top Priority Projects from the Gullah Geechee Preservation Report Recommendations as approved by Town Council in 2019.USCB PartnershipEstablish Public Institutional Partnership with USCB to Support Arts & Cultural Organizations_b407b0bc-6132-11ec-b504-0a550a83ea004.2University of South Carolina – BeaufortArts Center of Coastal CarolinaJoshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2021 | Purpose: Explore the creation of a public-private partnership with the University of South Carolina – Beaufort (USCB), and the Arts Center of Coastal Carolina (ACCC) in order to secure the long-term viability and economically efficient usage of public arts facilities.HUD/CDBG ProgramAdopt Annual HUD/CDBG Entitlement Program_b407b300-6132-11ec-b504-0a550a83ea004.3HUDMarcy BensonProject Manager | Senior Grants Administrator, Department: ExecutiveStart Date: FY 2021 | Purpose: Obtain approval of annual action plan for HUD/CDBG entitlement program funds. LandmarksDevelop Landmark Protection Program_b407b684-6132-11ec-b504-0a550a83ea004.4Sheryse DuBoseProject Manager | Historic Neighborhoods Preservation Administrator, Department: Community DevelopmentStart Date: FY 2023 | Purpose: In coordination with various external stakeholder organizations, develop a historic landmark protection program that will ensure preservation of irreplaceable sites that possess culturally significant sites, structures and/or architecture located on Hilton Head Island. Research the need to create potential ordinances, regulations, or a zoning district amendments in order to achieve these goals or to otherwise offer additional protection to historical and culturally significant sites.Community EngagementConduct Community Engagement Survey_b407b850-6132-11ec-b504-0a550a83ea004.5Angie StoneProject Manager | Assistant Town Manager, Department: ExecutiveStart Date: FY 2023 | Purpose: Utilize a survey or series of surveys to help assess the overall community sentiment regarding the quality of resident life on the Island to include criteria such as the quality and expectations in delivering public services, opinions on public infrastructure and views towards the quality of existing public facilities, thoughts regarding general public trust and opinions on public engagement.Mitchelville PlanAssist with Implementing Mitchelville Master Plan_b407bad0-6132-11ec-b504-0a550a83ea004.6Jayme LopkoProject Manager | Senior Planner, Department: Community DevelopmentStart Date: FY 2021 | Purpose: Provide proactive support and guidance to the Historic Mitchelville Freedom Park organization in their pursuit of successfully implementing their Town approved Master Plan. Art & CultureIncorporate Public Art & Culture Projects into New & Existing Parks_b407bc74-6132-11ec-b504-0a550a83ea004.7Jenn McEwenProject Manager | Director of Cultural Affairs, Department: Office of Cultural AffairsStart Date: FY 2021 | Connected CommunityFacilitate true connectivity in Island physical, social, and cultural environments._b407be22-6132-11ec-b504-0a550a83ea005St. James Baptist ChurchAssist with St. James Baptist Church Relocation_b407bfbc-6132-11ec-b504-0a550a83ea005.1St. James Baptist ChurchJoshua GruberProject Manager | Deputy Town Manager, Department: ExecutiveStart Date: FY 2020 | Purpose: To assist St. James Baptist Church and Beaufort County in the successful relocation of the church congregation to a mutually agreed upon location that will meet the needs of the church and of the greater community. e-Bikes & e-ScootersAdopt e-Bike & e-Scooter Usage/Regulations_b407c14c-6132-11ec-b504-0a550a83ea005.2Diane BuschProject Manager | Staff Attorney, Department: LegalStart Date: FY 2021 | Purpose: To prepare a detailed legal analysis of e-scooters and e-bikes usage with sufficient information to consider and formulate a Town Council policy for each device.Mid-Island PlanAdopt Mid Island Redevelopment Strategy & Park Master Plan _b407c304-6132-11ec-b504-0a550a83ea005.3Jennifer RayProject Manager | Capital Program Manager, Department: Infrastructure ServicesStart Date: FY 2022 | Purpose: Plan and design a Mid Island Redevelopment Plan anchored by a public park and open space, located at the Town-Owned portion of the former Port Royal Planters Row Golf Course, to attract investment and build community.Growth PlanDevelop Hilton Head Island Growth Framework & Illustrative Master Plan_b407c4a8-6132-11ec-b504-0a550a83ea005.4Christopher YatesProject Manager | Interim Community Development Director, Department: Community DevelopmentStart Date: FY 2022 | Purpose: The development of a growth framework for Hilton Head Island will be an invaluable tool that will guide Town leaders in achieving a strong and vibrant livable community. A growth framework is not about centralized command and control but rather, a way to anticipate needs, coordinate efforts, and draw a path to a vision that is collectively held by the community. Planning of this nature will help to inform infrastructure and services investments, balance demands for growth with the need to protect the environment and enhance the overall livability, prosperity and equity within the Town. The development of an Island Growth Framework and a corresponding Illustrative Master Plan will transform this vision into implementation and ensure that the scare resource of space will guide all future development, direct the calibration of the Town’s LMO and help facilitate the implementation of appropriate design performance standards.LMOConduct Strengths, Weaknesses, Opportunities & Threats (SWOT) Analysis of Land Management Ordinance (LMO)_b407c642-6132-11ec-b504-0a550a83ea005.5Teri LewisProject Manager | Deputy Community Development Director, Department: Community DevelopmentStart Date: FY 2023 | Purpose: Utilize a SWOT analysis of the Town’s Land Management Ordinance (LMO) as an assessment tool that will identify the core strengths, weaknesses, opportunities, and threats of the existing code regulations. This will be accomplished via a realistic, fact-based, data-driven analysis of the current LMO and will utilize diverse voices to achieve fresh perspectives and new ideas as to any potential changes that may be necessary to achieve the community’s identified land development goals and smart growth framework. WebsiteUpdate Town Website_b407c8c2-6132-11ec-b504-0a550a83ea005.6Rene PhillipsProject Manager | Web Developer, Department: Technology & InnovationStart Date: FY 2021 | Purpose: Develop and launch the new Town website to enhance civic engagement by providing an innovative platform for information about the Town’s government, values, and services.Fiber/Cellular CapabilitiesConduct Strengths, Weaknesses, Opportunities & Threats (SWOT) Analysis of High Speed Fiber/Cellular Capabilities_b407ca84-6132-11ec-b504-0a550a83ea005.7John TuttleProject Manager | Technology & Innovation Director, Department: Technology & InnovationStart Date: FY 2023 | Purpose: To understand existing and future needs for broadband supply and demand in different community segments and improve wireless call quality and reliability through the expansion of 5G service for the island.Social MediaEstablish Sustainable Environmental Practices Social Media Campaign_b407cc32-6132-11ec-b504-0a550a83ea005.8Carolyn GrantProject Manager | Communications Director, Department: CommunicationsStart Date: FY 2023 | Purpose: The Town places special interest in protecting the environment and supporting environmentally sustainable practices are a clear mandate of the adopted Our Plan. In order to communicate with the greater Hilton Head Island community the Town will engage in a purposeful social media campaign that provides public education, resources and furthers the Town’s goals of supporting environmental sustainability. Regional FocusEvaluate how regional expansion will impact immediate and future social, economic, and political planning and policy._b407cdfe-6132-11ec-b504-0a550a83ea006Impact FeeAssess Revisions of Beaufort County Impact Fee_b407cfb6-6132-11ec-b504-0a550a83ea006.1Beaufort CountyShawn ColinProject Manager | Senior Policy Advisor to the Town Manager, Department: ExecutiveStart Date: FY 2021 | Purpose: Review of proposed update to Beaufort County Impact Fees including projects, funding arrangement and consideration of an updated Intergovernmental Agreement Housing Trust FundAssess Creation of Regional Housing Trust Fund _b407d164-6132-11ec-b504-0a550a83ea006.2Jayme LopkoProject Manager | Senior Planner, Department: Community DevelopmentStart Date: FY 2021 | Purpose: Examine the creation of a regional housing authority in conjunction with other regional governmental entities such as Beaufort County, the Town of Bluffton and the City of Hardeeville to oversee and administer a regional affordable housing program. Transportation PlanUpdate Lowcountry Area Transportation Study (LATS) Long-Range Transportation Plan_b407d344-6132-11ec-b504-0a550a83ea006.3Shawn ColinProject Manager | Senior Policy Advisor to the Town Manager, Department: ExecutiveStart Date: FY 2021 | Purpose: The Town is a participating member in the Lowcountry Area Transportation Study (LATS). As a member of this group the Town will participate in the mandatory update of the Long-Range Transportation Plan that will serve to identify both current and future transportation needs as well as provide multi-modal strategies to address identified needs. Through its participation, the Town will ensure that the transportation interests of the greater Hilton Head Island community will receive substantial consideration as part of the plan update process. Regional MeetingsEstablish Reoccurring Regional Joint Meetings between Hilton Head Island & Beaufort County Council_b407d506-6132-11ec-b504-0a550a83ea006.4Hilton Head Island Town CouncilBeaufort County CouncilKrista WiedmeyerProject Manager | Town Clerk, Department: ExecutiveStart Date: FY 2022 | Purpose: Collaborate with nearby jurisdictions on regional efforts to increase communication and participation between Hilton Head Island and regional municipal, county, and state governments in order to increase open lines of dialogue regarding items of regional significance and to support advocacy efforts related furthering those items.Multi-Modal TransportationEvaluate Access between Hilton Head Island & the Greater Region through Viable Multi-Modal Transportation_b407d6be-6132-11ec-b504-0a550a83ea006.5Darrin ShoemakerProject Manager | Traffic Engineer, Department: Infrastructure ServicesStart Date: FY 2023 | Purpose: To improve the quality of life and promote economic growth within the Town and region via the provision of a synergistic multi-modal transportation system that reduces the reliance of the pubic on single-occupant motor-vehicle trips and enhances the Town’s reputation as a proactive steward of the environment. ‘Right-Sized’ InfrastructureAlign the community’s physical, environmental, and social values with the Capital Improvements Program (CIP) and infrastructure planning._b407d95c-6132-11ec-b504-0a550a83ea007Housing StrategyImplement Workforce & Affordable Housing Strategy_b407dda8-6132-11ec-b504-0a550a83ea007.1Jayme LopkoProject Manager | Senior Planner, Department: Community DevelopmentStart Date: FY 2020 | Purpose: Work with Hilton Head Island Town Council to develop appropriate policies that will support the growth and expansion of workforce and affordable housing opportunities on the Island. Beginning in Fiscal Year 2019, Town Council made this initiative a priority and adopted the Workforce Housing Strategic Plan. The following is continued work towards implementing recommendations and using research from this plan. Gateway Corridor PlanDevelop William Hilton Parkway Gateway Corridor Plan_b407e1ae-6132-11ec-b504-0a550a83ea007.2Shawn ColinProject Manager | Senior Policy Advisor to the Town Manager, Department: ExecutiveStart Date: FY 2021 | Purpose: Execute the goals and objectives outlined in the adopted “Guiding Principles for the US278 Gateway Corridor Project” as a comprehensive corridor improvement plan stretching from the mainland to the Cross Island Parkway and any/all ancillary or affected areas included therein. Main StreetAssess Main Street Right-of-Way Acquisition _b407e3de-6132-11ec-b504-0a550a83ea007.3Jeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2021 | Purpose: Main Street is a minor arterial and serves as a commercial frontage road to William Hilton Parkway. This and the three side streets connecting William Hilton Parkway offer the traveling public an alternative should there be a wreck, heavy traffic, etc. The poor condition of Main Street portrays a bad image of the Town, as most do not realize it is a private road. A multi-use pathway along this road has been the top priority pathway project of the Planning Commission for the past two years. The Town is therefore considering accepting a public dedication of the Main street Rights-of-Way for improvement and perpetual maintenance.Community AddressingAdopt Community Addressing Ordinance_b407e5be-6132-11ec-b504-0a550a83ea007.4Joheida FisterProject Manager | Deputy Chief/Fire Marshall, Department: Fire RescueNational Emergency Number AssociationUnited States Postal ServiceStart Date: FY 2023 | Purpose: In the best interest of public safety for the citizens of the Town of Hilton Head Island, the addressing system, designations, corrections, and updates will utilize whenever possible the best available methods and follow the National Emergency Number Association (NENA) and United States Postal Services (USPS) standards for addressingTraffic CalmingAdopt Traffic Calming Policy_b407e794-6132-11ec-b504-0a550a83ea007.5Jeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2023 | Purpose: Adopt a policy to provide fair and reasonable application of traffic calming measures within previously established neighborhoods and other qualifying public roadways so as to a uniform methodology of installing traffic calming measures that increase public safety and minimize impacts to emergency response services. Parkway Toll BoothAssist with Cross Island Parkway Toll Booth Removal & Reconfiguration_b407e992-6132-11ec-b504-0a550a83ea007.6Jeff BuckalewProject Manager | Interim Infrastructure Services Director, Department: Infrastructure ServicesStart Date: FY 2021 | Purpose: Remove the existing Cross Island Toll Booth infrastructure, reconfigure the roadway and pathway networks through this area, and assess the donation of surplus property to best serve the Town’s interests. Capital ImprovementsImplement Capital Improvement Program (CIP)_b407eb7c-6132-11ec-b504-0a550a83ea007.7Jennifer RayProject Manager | Capital Program Manager, Department: Infrastructure ServicesStart Date: FY 2022 | Purpose: The Capital Improvement Program (CIP) is the Town’s five-year program for planning capital improvement needs identified in the Comprehensive Plan, and other adopted Town Plans. The CIP links this Plan to the Comprehensive Plan with fiscal capacity. Capital needs are synchronized with operating expenses and tied to forecasted revenues for the current and up-coming fiscal years. It includes projects that improve or maintain a Town asset including new construction, expansion, renovation, or replacement of facilities and equipment. The program follows a yearly planning and budgeting process including recommendations by the Planning Commission and Parks and Recreation Commission with a budget adopted by Town Council. The following list includes the projects by category adopted as part of the FY22 budget. Parks & RecreationImplement the Parks + Recreation Master Plan._b407edde-6132-11ec-b504-0a550a83ea008Marketing PlanEstablish Parks & Recreation Marketing Plan_b407f00e-6132-11ec-b504-0a550a83ea008.1Carolyn GrantProject Manager | Communications Director, Department: CommunicationsStart Date: FY 2021 | Purpose: Create a Parks and Recreation Marketing Plan that will develop effective strategies to promote our Island’s best-in-class parks, recreation facilities and programs to improve the knowledge and usage of these valuable public resources by the Island’s residents and visitors.Ford Shell RingAssist with Ford Shell Ring Park Development_b407f20c-6132-11ec-b504-0a550a83ea008.2Jayme LopkoProject Manager | Senior Planner, Department: Community DevelopmentStart Date: FY 2021 | Purpose: Participate in County-led effort to develop a passive park at the jointly-owned property to highlight the unique cultural and historical resource.Northridge Conservation TractEstablish Beaufort County & Hilton Head Land Trust Northridge Conservation Tract Partnership_b407f3f6-6132-11ec-b504-0a550a83ea008.3Brian EberProject Manager | Environmental Planner, Department: Community DevelopmentBeaufort CountyHilton Head Land TrustStart Date: FY 2023 | Purpose: Work with representatives from Beaufort County and the Hilton Head Land Trust to pursue the joint development of a new passive park at the Northridge Tract site.2021-12-072022-12-312021-12-18https://hiltonheadislandsc.gov/plans/StrategicActionPlan.pdfOwenAmburOwen.Ambur@verizon.net