Digital Strategy Initiative at the Department of EducationThe Digital Government Strategy aligns with many of the Department's digital projects and initiatives already underway and spurs us to refine our strategic and tactical coordination.The Department's progress towards meeting the Digital Government Strategy Milestones will be reported at least once a month. Last revised: September 3, 2013Department of EducationED_5065b007-b4e6-4bb4-ad90-d449604963dcThe Department of Education's mission is to promote student achievement and preparation for global competitiveness by fostering educational excellence and ensuring equal access. Digital services, open data and technology have great potential to help accomplish the mission. ED Digital Government Strategy TeamTo spearhead the Department's response to the Digital Government Strategy, the Department assembled a team of core staff from: * the Office of Communications and Outreach, * the Office of the Chief Information Officer, and * the Office of Planning and Education Policy Development.Input & Feedback CollectionThe team collects input and feedback from: * the Department's customers, * the Office of Education Technology * the office of Federal Student Aid, * the Institute for Education Sciences, * the principal offices, * the Data Strategy Team, * the Open Government Steering Committee, and * senior leadership.PerformerED Office of Communications and OutreachPerformerED Office of the Chief Information OfficerPerformerED Office of Planning and Education Policy DevelopmentPerformerED CustomersDepartment's customersInput & FeedbackPerformerBeneficiaryOffice of Education TechnologyInput & FeedbackPerformerFederal Student Aidoffice of Federal Student AidInput & FeedbackPerformerInstitute for Education SciencesInput & FeedbackPerformerED Data Strategy TeamInput & FeedbackPerformerED Open Government Steering CommitteeInput & FeedbackPerformerED Senior LeadershipInput & FeedbackPerformerBeneficiary78d4c946-cfc5-4b4f-b238-3d1061ea24f8To align many of the Department's digital projects and initiatives already underway and spurs us to refine our strategic and tactical coordination.e03f8581-f210-404a-9dfb-f65a80c555e3New IT SystemsEnsure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages e3102b97-0297-4551-bb9c-b9919bee5c3b1.2Overall Status: in-progressPolicyDocument policy for architecting new IT systems for openness by default43e72a74-837d-4f4e-adc4-ee1d15ceea641.2.1Managing Information as an Asset: The Department introduced standard language into statements of work for new IT systems which require for them to anticipate and plan for following open data, content and web API policy. The Office of the Chief Information Officer and the Office of Communications and Outreach are collaborating on revisions to the Department's Lifecycle Management Directive framework to formalize ways to ensure all new IT systems follow these policies and guidelines. The Department formed a Data Strategy Team (DST) composed of all the Department's offices that work with data collections to coordinate data-related policy activities within the Department. The DST established a number of working groups pertaining to various data-related initiatives within the Department, developing or redesigning policy, processes, and/or tools. Among them, DST established the Data Inventory Group (DIG), tasked with developing a database of information about all department-sponsored data collections that can be used to produce education statistics. The primary purpose of the database is to provide a centralized searchable source of background information about the Department's collections, with the goal of facilitating both internal and external awareness of available data, and increasing data use and coordination among current and future data collections. DIG members met first as a group and then worked via email to determine the type of background information (metadata) to collect, and to identify the initial scope of the Group's product. DIG members agreed that as a starting point, any data collection that has an OMB clearance would be included in the inventory database, encompassing both Department-sponsored data collections and reporting requirements for Department-sponsored grants. The database is currently being populated using the electronic OMB clearance packages (i.e., those submitted for clearance since 2005). To date, metadata for 46 program areas, big and small (including EdFacts and many NCES studies), have been entered into the DIG database based on 269 OMB clearance packages. Program by program, the metadata are now being prepared for review by their respective program staff, after which their entries will be finalized. Work is also underway to supplement the background metadata with detailed variable lists for each data collection, and to transport the metadata into an outward facing searchable data dictionary to increase public awareness of and access to the Department's data holdings. This functionality will be based on the Comprehensive Knowledge Archive Network (CKAN) platform. Additionally, the Department maintains a page for developers at http://ed.gov/developer or http://ed.gov/developers, which includes a list of public APIs and web services that the Department maintains and a comment engine. 42e274b8-285d-4f13-b684-423a77380273Data InventoryOperationalize Enterprise Data Inventoryfff33f6b-72f8-449b-8b00-e8a80b3c14201.2.342e274b8-285d-4f13-b684-423a77380273Datasets in InventoryNumberUnspecifiedNumber of datasets in the Enterprise Data Inventory: not available yete5c813de-c814-452e-bb18-9bd69f0f5193Systems in InventoryNumberUnspecified Number of systems whose datasets are in the Enterpirse Data Inventory: not available yet06e02040-1156-4109-b56e-d7100bc9af8bPublic DatasetsNumberUnspecifiedNumber of datasets that can be made publicly available: not available yete58e28aa-f5f9-400d-a4e4-78d05a516242Datasets ListedNumberUnspecifiedNumber of datasets listed on the /data page: not available yet99758c91-7b97-4c53-b097-9841d45c2388Released DatasetsNumberUnspecifiedNumber of released datasets listed on the /data page: not available yetFirst-Move CandidatesEngage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy. 55698e32-f793-4937-b63d-3f2834db84672.1Overall Status: completedED CustomersCustomer Engagement920f4326-707a-4a71-94e6-6e09bf7e4bef2.1.1Customer engagement approach -- The Department of Education (ED) Office of Educational Technology, the White House, and the George Washington School of Business hosted a Data Jam in July 2012. The event brought together educational technology experts and entrepreneurs to brainstorm and commit to developing new products, services, and product features that utilize open data to improve student performance. This customer input will inform how ED prioritizes making online systems and data more accessible through web APIs. The purpose of the Data Jam was to prepare for a larger "Datapalooza" event which was held in October 2012 at the White House. Datapalooza provided an opportunity to highlight open educational data sets (education.data.gov), individual electronic student data (MyData), and data about learning content (LearningRegistry)--as well as tools and services that use these data to improve student choices around learning. Datapalooza was streamed live (and posted online afterwards) for anyone who wanted to attend. ED engaged with the broader education community and other interested developers and entrepreneurs through social media outlets and the ED official Homeroom Blog. For more than two weeks, blog visitors had the opportunity to comment on the blog post and provide feedback about services and data to open through web APIs. The blog post was promoted via ED's flagship Twitter and Facebook accounts and the latest news links on the ED.gov (http://www.ed.gov) homepage. Representatives from ED's Office of the Chief Information Officer, the Office of Communications and Outreach, and other key offices collected, analyzed, and synthesized the feedback from the blog and social media comments and incorporated public support for data more accessible through web APIs as a factor in how they prioritized the systems.ED Customers66e6f5f5-02f3-452d-b938-dda395a85c43PrioritiesPrioritize our list of systems (datasets)1de9c665-0d63-4b89-9a8c-9ebc449a32692.1.2ce91c8e9-8b23-466c-9eda-d05e17a5aefaCollege Navigator[Host a] Web-based tool for searching all colleges and universities in the United States.018-0000025902.1.2.1System Name: College Navigator System Description: Web-based tool for searching all colleges and universities in the United States. College Navigator consists primarily of the latest data from the Integrated Postsecondary Education Data System (IPEDS), the core postsecondary education data collection program for the National Center for Education Statistics. http://nces.ed.gov/collegenavigator/ System Scope: external Main Customer: General Public Unique Investment Identifier: 018-000002590--IES Web Support3ffad5ff-f1d0-4542-9d7f-c04fe17d77f7State Education Data Profiles[Host a] Web-based search tool for statewide information in elementary/secondary education, postsecondary education and selected demographics for all states in the U.S.018-0000025902.1.2.2System Name: State Education Data Profiles System Description: Web-based search tool for statewide information in elementary/secondary education, postsecondary education and selected demographics for all states in the U.S. using a variety of NCES data sources including NAEP, IPEDS, and CCD data. http://nces.ed.gov/programs/stateprofiles/ System Scope: external Main Customer: General Public Unique Investment Identifier: 018-000002590--IES Web Support16d2f5e0-2eab-42d9-b10d-4d5ca4be6ac9Student Aid DataProvide reports about Title IV aid applicants, recipients, and disbursements.018-XXXXXXXXX2.1.2.3System Name: Student Aid Data System Description: Federal financial assistance is provided to students and families through various loan and grant programs authorized under Title IV of the Higher Education Act of 1965, as amended. These reports include information about Title IV aid applicants, recipients, and disbursements. http://studentaid.ed.gov/about/data-center/student System Scope: external Main Customer: General Public Unique Investment Identifier: 018-XXXXXXXXX--New Investment for FY 2014 Budgetc5b7c42f-e896-4a1d-9b5c-cf0c1a1ced6eSchool Data[Issue] reports about postsecondary institutions participating in the Title IV programs.018-XXXXXXXXX2.1.2.4System Name: School Data (Federal Student Aid) System Description: Approximately 6,000 postsecondary institutions participate in the Title IV programs. The reports include information about these schools. http://studentaid.ed.gov/about/data-center/school System Scope: external Main Customer: General Public Unique Investment Identifier: 018-XXXXXXXXX--New Investment for FY 2014 Budgeta5f6d4f1-4ec2-4bbf-8441-3bd09314976eFederal Family Education Loan (FFEL) Program Lender and Guaranty Agency ReportsProvide information about FFEL Program lenders and guaranty agencies. 018-XXXXXXXXX2.1.2.5System Name: Federal Family Education Loan (FFEL) Program Lender and Guaranty Agency Reports System Description: Under the Federal Family Education Loan (FFEL) Program, private lenders made federal student loans to students, and guaranty agencies insured these funds, which were, in turn, reinsured by the federal government. As a result of the Health Care and Education Reconciliation Act of 2010, no new FFEL Program loans will be made, beginning July 1, 2010. The data provides information about FFEL Program lenders and guaranty agencies. http://studentaid.ed.gov/about/data-center/lender-guaranty System Scope: external Main Customer: General Public Unique Investment Identifier: 018-XXXXXXXXX--New Investment for FY 2014 Budget43194a94-1176-4ec9-aee6-4d27ac1d3fe9Program Information Publication SystemDevelop a central database repository informing the public about funding opportunities (programs).018-0000010182.1.2.6System Name: Program Information Publication System (Part of Program Information on the Web) System Description: One of EDs core purposes is to inform the public about funding opportunities (programs). Currently program information is available on the Web in HTML web pages. ED is developing a central database repository (Program Information Publication System or PIPS) with a web API. ED.gov will call on the PIPS web API to publish program information on the website and provide an online search tool. Customers will be able to find more consistent, up-to-date program information quickly and easily. Information for this initiative is limited to programs authorized and funded under federal law as well as other related efforts, and encompasses several ED offices. http://www2.ed.gov/programs/landing.jhtml System Scope: external Main Customer: Education Constituents Unique Investment Identifier: 018-000001018--ED Web53b743ff-db79-4827-9187-63b359e143b2EDFactsCollect and report K-12 education performance data.018-0000010102.1.2.7System Name: EDFacts System Description: The purpose of EDFacts is to collect and report K-12 education performance data for use by policymakers and Department of Education program offices. A recent study shows failure to graduate from high school costs $337 billion in lost wages for just the 2010 class. With relevant, actionable data supplied by EDFacts, decision-makers can identify which programs are working, have insight into education progress at the state and district levels, identify gaps and best practices, and make sound education policy and budgetary decisions to improve education outcomes. http://www2.ed.gov/about/inits/ed/edfacts/index.html System Scope: internal Main Customer: Internal Customers Unique Investment Identifier: 018-000001010--EDFacts82956f6a-f693-4c6b-96a0-a1c83cb2ac2bHigh-Value Data & ContentMake high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems7f97188a-2e7b-4f4b-ab7e-93353cdfea942.2Overall Status: in-progressPlanPublish plan on future activity912e54d0-46a1-434c-81cb-4f2bc975b3fb2.2.1Modernization of Existing Systems to Leverage Web APIs: One of the Department's strategic goals is the continuous improvement of the U.S. Education System and enhancing the education system's ability to continuously improve through better and more widespread use of data, research and evaluation, transparency, innovation, and technology. Data systems and open data are key to facilitating the development of interoperable longitudinal data systems from early learning through the workforce to enable data-driven decision-making by increasing access to timely, reliable, and high-value data. By leveraging web APIs the Department will also improve its workforce productivity through information technology and performance management systems.fae25397-60cb-4c3b-94f2-20ba162ba966APIs & MetatagsMake 2+ systems (datasets) available via web APIs with metadata tagsa77a81f7-374a-4eae-9ca0-b12a54f499bf2.2.2dc77cf5f-aaf9-43f2-bb8e-cbbf571281c6College Navigator018-0000025902.2.2.1Name of system: College Navigator Description of system: Web-based tool for searching all colleges and universities in the United States. College Navigator consists primarily of the latest data from the Integrated Postsecondary Education Data System (IPEDS), the core postsecondary education data collection program for the National Center for Education Statistics. http://nces.ed.gov/collegenavigator/ Scope of system: external Main Customers: General Public Unique Investment Identifier: 018-000002590--IES Web Support API Link: https://explore.data.gov/profile/National-Center-for-Education-Statistics-NCES-/6g59-f9nj?tags=ipeds691ee988-384e-43ba-8713-98a00d3e0bceState Education Data Profiles018-0000025902.2.2.2Name of system: State Education Data Profiles Description of system: Web-based search tool for statewide information in elementary/secondary education, postsecondary education and selected demographics for all states in the U.S. using a variety of NCES data sources including NAEP, IPEDS, and CCD data. http://nces.ed.gov/programs/stateprofiles/. Scope of system: external Main Customers: General Public Unique Investment Identifier: 018-000002590--IES Web Support API Link: https://explore.data.gov/profile/National-Center-for-Education-Statistics-NCES-/6g59-f9nj?tags=common+core+of+data0695d24b-10eb-43d8-93a1-1ab822ae461eGovernanceEstablish an agency-wide governance structure for developing and delivering digital services0e27f87f-c6e7-4d7a-b7ba-2e54dc5a2fc24.2Overall Status: in-progress Guiding principles for the Department of Education's initiative to reinforce a governance structure for developing and delivering digital services and managing data are: (1) Better serving the Department's customers, (2) Sharing ideas, solutions, and best practices across the Department, (3) Offering more cohesive processes for the delivery of digital services, (4) Ensuring cost effective delivery of services, (5) Ensuring digital services provide value and (6) Reducing redundancies across the Department. As a first phase, the scope of authority includes Department websites (particularly subdomain websites, contracted websites, and technical assistance websites), mobile applications, and data publishing. URL to Governance Document: http://www.ed.gov/digitalstrategy/governance0a54e7ac-1387-4a70-a88f-4a96762b80511e5747a2-f4c1-4fcf-b4d4-e26c91a003c1Mobile & WirelessDevelop an enterprise-wide inventory of mobile devices and wireless service contracts 95e8eb9b-774c-402b-bbc2-df87e6b9c4345.2Overall Status: completedInventoryDevelop wireless and mobile inventory7293be07-3247-40f4-a84d-3be79dc493855.2.1Office of Elementary and Secondary EducationBureau/Component: Office of Elementary and Secondary Education Inventory Status: completedPerformerOffice of Innovation and ImprovementBureau/Component: Office of Innovation and Improvement Inventory Status: completedPerformerOffice of English Language AcquisitionBureau/Component: Office of English Language Acquisition Inventory Status: completedPerformerOffice of Special Education and Rehabilitative ServicesBureau/Component: Office of Special Education and Rehabilitative Services Inventory Status: completedPerformerOffice of Vocational and Adult EducationBureau/Component: Office of Vocational and Adult Education Inventory Status: completedPerformerOffice of Postsecondary EducationBureau/Component: Office of Postsecondary Education Inventory Status: completedPerformerOffice of Federal Student AidBureau/Component: Office of Federal Student Aid Inventory Status: completedPerformerInstitute of Education SciencesBureau/Component: Institute of Education Sciences Inventory Status: completedPerformerDepartmental ManagementBureau/Component: Departmental Management Inventory Status: completed42dbce3f-2448-4754-b861-575712ab4462Government-Wide ContractsEvaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurementsa1cd703f-49b7-474d-bb9b-ebf23a7ba0dc5.3Overall Status: completed Driving down costs of mobile devices and services: The current focus of the CIO's Innovation Agenda is Access Anywhere Computing, which will integrate mobile computing and consumer-owned devices into the Department's computing environment. The Department will make it easier for staff to work effectively inside and outside the office by making the applications and data available on multiple platforms that are secure and accessible from anywhere. This will improve performance and reduce costs in the following ways: (1) Improved performance and leverage of employee-owned devices to help increase productivity by helping employees enjoy the benefits of single device management; (2) Improved efficiency; and (3) Reduced costs and allowing dedication of agency IT resources toward strategic projects rather than management of many devices and faster, cost–effective on-boarding of new employees and contractors, while ensuring corporate data security. Delivery of these applications will be via web servers, portal servers, and virtual host servers. Virtual host servers will let workers use personal mobile devices for work, while letting IT retain security and control over work-related apps on those devices.0d0aedba-a635-4137-935e-2a4a51fae730bdde5ba9-4f49-4434-b4ef-1c68df02f1e3Digital ServicesEnsure all new digital services follow digital services and customer experience improvement guidelines95d283b6-f837-4ba7-8c3e-a5b747c457016.3Overall Status: in-progress Improving Digital Services: The Department's Customer Service Plan is designed to improve the delivery of services to our customers by redesigning the business processes and systems that impact key customer interactions, including increasing online services and user friendly services. The Customer Service Plan also addresses the Executive Order 13571, Streamlining Service Delivery and Improving Customer Service, to improve the quality of service the Federal government provides to the public, private entities, and intra-governmental agencies. The Department's Customer Service Plan FY 2012 outlines the Department's efforts to improve customer relationships and the customer experience by delivering faster and better services to the public while reducing costs. See milestone 8.2 reporting for information about the Department's implementation of the Digital Analytics Program (DAP) and customer satisfaction surveys on Department websites. These data points will be reviewed periodically by the Department information dissemination segment owner of the Enterprise Architecture Review Board and the IT Planning and Investment Review Working Group and will facilitate data-driven decisions on improving digital services. The Department has undertaken two new ventures to enhance its customer experience. In FY12, the Department launched the ISE initiative to establish an integrated, customer-focused web experience for students, parents, and borrowers to facilitate decision-making about funding a postsecondary education. The ISE initiative provides students and parents with an enhanced customer experience across the student aid lifecycle, with the goal of increasing financial aid awareness and college attendance, while simplifying the application and servicing processes. The Department also announced a new, streamlined web site and several social media tools that will make it easier for students and families to navigate the financial aid process and make informed decisions about paying for college. StudentAid.gov is the initial step in a multi-phase project to offer a "one-stop shop" where consumers can access federal student aid information, apply for federal aid, repay student loans, and navigate the college decision-making process. Available in English and Spanish and fully accessible on smartphones and tablets, the web site combines content and interactive tools from several web sites and features instructional videos and info-graphics to help answer frequent questions about financial aid. In furtherance of the President's 2020 goal, the Department recently signed a Memorandum of Understanding with the IRS for reciprocal efforts to promote services to each organization's customer base. The IRS's primary goal in establishing this collaboration is to actively communicate service options that bring value to taxpayers and the IRS, and to increase awareness and use of them. In particular, the IRS is seeking to further grow the Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly (TCE) Programs, which offer free tax help for taxpayers who qualify. The Department's benefit is increased awareness of federal student aid programs and expanded access to the federal student aid application, as they remain critical elements in accomplishing the President's 2020 Goal. The partnership will focus on expanding current options and seeking new avenues to provide individuals in low-income communities with information, assistance, and access to relevant IRS services and relevant Federal Student Aid services. An evaluation component to monitor success of partnership will also be included. The Department will help the IRS generate greater awareness and use of the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly programs (TCE), which offer free tax help for taxpayers who qualify. Initial action item will involve a broadcast email communication to recent FAFSA filers regarding the free tax preparation services available through the IRS.680fac5e-20a8-4ab3-9d1d-975de4d6f14966e19172-e02f-4a1e-ab44-1351c02ee7f5Mobile ServicesEngage with customers to identify at least two existing priority customer-facing services to optimize for mobile use. 4f9b70ed-f02a-4345-a2d4-8f179403ce437.1Overall Status: completedCustomer EngagementEngage customersec053a88-514c-4ce2-b3f9-e0d083dacc337.1.1Customer engagement approach -- The Department of Education (ED) used ED's official Homeroom Blog and social media outlets to engage with customers and seek their feedback on the online services they would like to see optimized for mobile use. Regular readers of the Homeroom Blog include educators, the education community, researchers, students, and journalists. For more than two weeks, blog visitors had the opportunity to comment on the blog post and provide feedback about sites and services to optimize for mobile. The blog post was promoted via ED's flagship Twitter and Facebook accounts, the latest news links on the ED.gov (http://www.ed.gov) homepage, and a feature in the ED.gov (http://www.ed.gov) homepage slideshow. Representatives from ED's Office of the Chief Information Officer, the Office of Communications and Outreach, and other key offices collected, analyzed, and synthesized the feedback from the blog and social media comments and incorporated public support for mobile optimizing as a factor in how they prioritized the systems. The office of Federal Student Aid (FSA) Customer Experience Group recently implemented the Department's first responsive design site at StudentAid.gov. The group has been engaging with customers in focus groups throughout the process of designing the new website. The feedback from the students in the focus groups indicated that websites, applications, and systems developed by FSA needed to be accessible and easy to navigate on a variety of mobile devices. StudentAid.gov is among several federal websites using responsive design by using technologies that the new Digital Government Strategy directs federal agencies to use in order to deliver digital services to any device, anytime, anywhere.ED Customersa18109c0-bc76-489d-995a-90b462afda03PrioritiesPrioritize our list of systems (datasets)091ac213-b4ee-466a-bd7c-7d6a5ec13f8f7.1.2cbff47f8-dc89-4832-b8d4-976ab0cea223G5 Grants Management SystemSupport the Agency's grant making business process018-9999913417.1.2.1System Name: G5 Grants Management System System Description: The G5 investment supports the Agency's grant making business process and is a full lifecycle end-to-end grants management system (from intake of applications, peer review, award, payment, performance monitoring and final closeout of the grant award. G5 also controls payments for the Department's programs, including payments for grants, direct loans and other program-related obligations and is fully integrated with the Financial Management Support System (FMSS), which serves as a subsidiary to the general ledger for program-related obligations, payments, and expenditures. G5 interfaces with FMSS at the summary level for funds control and general ledger postings. System Scope: both Main Customer: Federal Grants Administrators Unique Investment Identifier: 018-999991341--G5 - Grants Management Re-Designd3bbf8ed-cc4f-40cd-a498-b61ad041537cCollege Navigator018-0000025907.1.2.2System Name: College Navigator System Description: Web-based tool for searching all colleges and universities in the United States. College Navigator consists primarily of the latest data from the Integrated Postsecondary Education Data System (IPEDS), the core postsecondary education data collection program for the National Center for Education Statistics. http://nces.ed.gov/collegenavigator/ System Scope: external Main Customer: General Public Unique Investment Identifier: 018-000002590--IES Web Support54c47308-ff90-4759-8cae-ae592dfa3a2dED.gov018-0000010187.1.2.3System Name: ED.gov System Description: ED.gov is the Department's primary Internet portal and website. As such, it performs the following functions to ensure efficient and expanded public access and communication between the government and citizens: convey the Department's brand and key messages, provide relevant and timely information, hosts sites for ED offices and programs, and provide a unified entry point to other ED resources. http://www.ed.gov/ System Scope: both Main Customer: Education Constituents; Dept. of Education Employees Unique Investment Identifier: 018-000001018--ED Web8c9cee9a-3df4-4bd1-965c-a17ccd97cb48StudentAid.gov018-XXXXXXXXX7.1.2.4System Name: StudentAid.gov System Description: StudentAid.gov is the first step in a multi-phase project to provide consumers with a one-stop website where they can access federal student aid information, apply for federal aid, repay student loans and navigate the college decision-making process. Whether youre a student, a parent, a borrower in repayment, an educator or a professional engaged in influencing and informing students and borrowers, StudentAid.gov has useful information for you. The site, available in English and Spanish, combines content and interactive tools from several U.S. Department of Education websites and makes it easy for you to find the information you need. It also features videos and infographics to help answer the most frequently asked questions about financial aid accessible via smartphones and tablets. http://www.studentaid.gov System Scope: external Main Customer: Education Constituents Unique Investment Identifier: 018-XXXXXXXXX--New Investment for FY 2014 Budget8f1f8b3a-c3db-4d9e-ba8d-bf2ad18a0519State Education Data Profiles (SEDP)018-0000025907.1.2.5System Name: State Education Data Profiles (SEDP) System Description: Web-based search tool for statewide information in elementary/secondary education, postsecondary education and selected demographics for all states in the U.S. using a variety of NCES data sources including NAEP, IPEDS, and CCD data. http://nces.ed.gov/programs/stateprofiles/ System Scope: external Main Customer: General Public Unique Investment Identifier: 018-000002590--IES Web Supporte40696de-2ebd-4569-a3ce-923cc9258b34Mobile ServicesOptimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services 1e43b768-0f1b-4bae-b0e1-903d5c6ffac27.2Overall Status: completed Mobile Optimization of Existing Systems: The Department is implementing responsive design on new and existing websites and systems which are on platforms that support responsive design for mobile devices. For some systems a mobile application or a task-based mobile site are other approaches considered and weighed. The current focus of the CIO's Innovation Agenda is Access Anywhere Computing, which will integrate mobile computing and consumer-owned devices into the Department's computing environment. This includes allowing a user access to their applications, such as office productivity software on travel, at home, and/or in the office and enabling virtual desktops and applications with the same features for the same user experience on any device, anywhere, offline, or online. Mobile optimized websites and systems will enhance the customer experience and functionality of these applications for mobile device users.ED CustomersBeneficiaryReportReport on services9c475b34-2277-4dbb-afdd-d0b4d77e8edd7.2.13115470e-e9ea-445b-956b-62c04b6e6ef6G5 Grants Management System018-9999913417.2.1.1Service Name: G5 Grants Management System Service Description: The G5 investment supports the Agency's grant making business process and is a full lifecycle end-to-end grants management system (from intake of applications, peer review, award, payment, performance monitoring and final closeout of the grant award. G5 also controls payments for the Department's programs, including payments for grants, direct loans and other program-related obligations and is fully integrated with the Financial Management Support System (FMSS), which serves as a subsidiary to the general ledger for program-related obligations, payments, and expenditures. G5 interfaces with FMSS at the summary level for funds control and general ledger postings. System Scope: both Primary customers: Federal Grants Administrators Unique Investment Identifier: 018-999991341--G5 - Grants Management Re-Design URL of service: http://www.g5.gov/int/mc3249eea-3d3c-425f-b4dc-c0965602cfa1StudentAid.gov018-XXXXXXXXX7.2.1.2Service Name: StudentAid.gov Service Description: StudentAid.gov is the first step in a multi-phase project to provide consumers with a one-stop website where they can access federal student aid information, apply for federal aid, repay student loans and navigate the college decision-making process. Whether you're a student, a parent, a borrower in repayment, an educator or a professional engaged in influencing and informing students and borrowers, StudentAid.gov has useful information for you. The site, available in English and Spanish, combines content and interactive tools from several U.S. Department of Education websites and makes it easy for you to find the information you need. It also features videos and infographics to help answer the most frequently asked questions about financial aid accessible via smartphones and tablets using responsive design. System Scope: external Primary customers: Education Constituents Unique Investment Identifier: 018-XXXXXXXXX--New Investment for FY 2014 Budget URL of service: http://studentaid.ed.govbda795d0-ded3-47cb-b384-45b6181bf117Website MetricsImplement performance and customer satisfaction measuring tools on all .gov websitesed843ac9-39f1-4a85-9432-e597074d1b858.2Overall Status: in-progressBeneficiaryPerformance Measurement ToolImplement performance measurement tool 986333f5-e5b0-45b2-92bc-a28286ab0e978.2.16bf07884-5d77-4e8a-84de-bef78a9e71b8Websites CoveredPercentageImplemented Digital Analytics Program: yes If Not, Describe Implementation: Percent of websites covered: 54% The Department of Education (ED) has implemented DAP on www.ed.gov, www.nagb.gov, www.childstats.gov, www.g5.gov, www.education.gov (redirect), www.collegenavigator.gov (redirect), and www.aapi.gov (redirect). The Department is working with the managers of the Department's other public-facing websites to implement DAP before the end of FY 2014. URL of performance data: The Department of Education plans to share this performance measurement data in the coming months and will provide the URL when it is available.542013-09-03Customer SatisfactionImplement customer satisfaction tool 44f717d8-1f0d-4f8e-8e77-786b8e4d74ac8.2.26751fc85-c6cc-4a68-8fc8-e3a3a26f2a4aImplementationThe Department of Education (ED) implemented the ForeSee survey tool, which is based on the American Customer Satisfaction Index, on www.ed.gov, www2.ed.gov, free.ed.gov on January 22, 2013. Some Federal Student Aid, Institute of Education Sciences and other Departmental websites use other customer satisfaction surveys. The ED Web Team will work with website managers to consolidate online survey tools in use in FY2013 and FY2014. URL of performance data: The Department of Education plans to share this customer satisfaction data in the coming months and will provide the URL when it is available. URL of performance data: The Department of Education plans to share this performance measurement data in the coming months and will provide the URL when it is available.542013-09-032013-09-18http://www.ed.gov/digitalstrategyOwenAmburOwen.Ambur@verizon.net