AIIM Training & CertificationWho better than the global community of Information Professionals to develop essential skills training and certification for the social, mobile, cloud, and big data era? Our curricula and assessments are based on the best practices of our 80,000-member community for managing and leveraging your business information assets.These essential skills development courses cover the key aspects and elements of Information Management. Their content has been defined by AIIM's user community, and reviewed by an educational advisory group of subject matter experts. For your convenience and learning preferences, we offer them as online/self-paced courses and in live, instructor-led classes.AIIMAIIM_0ec943fa-12d6-11e1-8dfb-29277a64ea2a_16f78f50-d723-11e3-af1d-d81b02c520dcTo develop essential skills for the social, mobile, cloud, and big data era_16f79360-d723-11e3-af1d-d81b02c520dcEnterprise Content ManagementImprove customer and staff engagement, ensure compliance, and automate business processes._16f79540-d723-11e3-af1d-d81b02c520dc1IT ProfessionalsBusiness AnalystsConsultantsBusiness Unit ManagersInformation Professionalswho are tasked with accurately and effectively managing your organization’s business content.AIIM's Enterprise Content Management course has provided over 20,000 information professionals with a systematic approach to manage their content across the enterprise. The course information is organized along these objectives:* managing content in the social, mobile, and cloud environment* creating, sharing, and optimizing content for staff/customer engagement, process automation, and information governance* developing a business case and project plan for content management* incorporating metadata models, taxonomies, and security in your planThe Enterprise Content Management course is comprised of multiple modules that may be purchased individually or as a complete package leading to one or all of three levels of designation that are earned upon successful passing of an online exam: ECM Practitioner, ECM Specialist and ECM Master. Once purchased, the course module(s), supporting materials, and exams are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, all levels of this course are also offered in a live, instructor-led classroom format – as a “virtual” webcast -- and in physical classrooms in select cities around the world. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/76FCED320DF94D34BE8EF1FF794C59C3.ashxContent ManagementManage content across the enterprise_16f7966c-d723-11e3-af1d-d81b02c520dc1.1Technology ComponentsUnderstand the technology components that comprise ECM including document collaboration, document management, records management, workflow, imaging, and web content management_16f798e2-d723-11e3-af1d-d81b02c520dc1.2Corporate ModelsCreate corporate models for taxonomies, metadata, and security_16f79a2c-d723-11e3-af1d-d81b02c520dc1.3Interoperability & IntegrationAcquire interoperability and integration techniques_16f79b62-d723-11e3-af1d-d81b02c520dc1.4Cloud, Mobile, Social Media & Big DataConsider the impact of cloud computing, mobile, social media, and big data on content_16f79c98-d723-11e3-af1d-d81b02c520dc1.5Information GovernanceLearn a systematic approach to improve access to information, reduce costs, and meet legal/regulatory requirements._16f79dba-d723-11e3-af1d-d81b02c520dc2IT ProfessionalsCompliance OfficersLegal StaffRecords Management PersonnelArchivistsConsultantsInformation Professionalswho are planning to establish or improve your information governance program.AIIM’s Information Governance course is designed to ensure the effective and efficient use of information in achieving organizational goals. The course content is applicable across all industries, and is independent of any particular technology or vendor solution.The Information Governance course is comprised of 10 modules that may be purchased individually or as a complete package leading to the AIIM Information Governance Practitioner designation that is earned upon successful passing of the exam. Once purchased, the course module(s), supporting materials, and exam are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/2B6714D3E9A74F1EBAE4CC42BA01DB41.ashxInformation Asset ManagementDesign a pragmatic framework for managing information assets_16f79ee6-d723-11e3-af1d-d81b02c520dc2.1Capture, Sharing, Access, Storage & DisposalImprove how information is captured, shared, accessed, stored, and disposed of_16f7a01c-d723-11e3-af1d-d81b02c520dc2.2Storage & Legal CostsReduce storage and legal costs_16f7a152-d723-11e3-af1d-d81b02c520dc2.3Interoperability & StandardizationSave time and money through greater interoperability and standardized components_16f7a288-d723-11e3-af1d-d81b02c520dc2.4ComplianceEnsure legal and regulatory compliance_16f7a3dc-d723-11e3-af1d-d81b02c520dc2.5Process ImprovementStandardize, automate, and mobilize information intensive processes using the right technology._16f7b0ac-d723-11e3-af1d-d81b02c520dc3IT ProfessionalsBusiness AnalystsConsultantsBusiness Unit ManagersInformation Professionalswho are tasked with automating manual and content-centric processes.AIIM’s Process Improvement course provides you with a systematic approach to:* analyze your requirements* standardize and automate the RIGHT processes* select the right technology* plan for user training and adoptionThe Process Improvement course is comprised of 11 modules that may be purchased individually or as a complete package leading to the AIIM Process Improvement Practitioner designation that is earned upon successful passing of the exam. Once purchased, the course module(s), supporting materials, and exam are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/473D776D9E59413FBED9B782569E2984.ashxAnalysis, Standardization & AutomationAnalyze, standardize, and automate the right processes_16f7b0ad-d723-11e3-af1d-d81b02c520dc3.1Errors & ExceptionsReduce the number of errors and exceptions_16f7b0ae-d723-11e3-af1d-d81b02c520dc3.2Costs & RisksReduce processing costs and risks_16f7b0af-d723-11e3-af1d-d81b02c520dc3.3Efficiencies & BottlenecksIncrease visibility into operational efficiencies and bottlenecks_16f7b0b0-d723-11e3-af1d-d81b02c520dc3.4Customer Service & RetentionImprove customer service and retention_16f7b0b1-d723-11e3-af1d-d81b02c520dc3.5Managing Records & eDiscovery in SharePoint 2013Manage records, ensure compliance, and prepare for civil litigation requests._16f7b106-d723-11e3-af1d-d81b02c520dc4IT ProfessionalsIT, records managers, compliance officers, site owners, business unit managers, and other information management professionals who use SharePoint 2013. While the focus is on managing records and eDiscovery activities, the techniques imparted can be used to manage any information in the SharePoint environment.Records ManagersCompliance OfficersSite OwnersBusiness Unit ManagersInformation Management Professionalswho use SharePoint 2013.AIIM’s Managing Records & eDiscovery in SharePoint 2013 provides you with a systematic approach for designing an effective SharePoint 2013 environment for managing records and eDiscovery. The course reflects the changes inherent in SharePoint 2013, and is applicable across all industries. (SharePoint is a registered trademark of Microsoft Corporation).The Managing Records & eDiscovery in SharePoint 2013 course is comprised of 10 modules that may be purchased individually or as a complete package leading to the AIIM Managing Records & eDiscovery in SharePoint 2013 Practitioner designation that is earned upon successful passing of the exam. Once purchased, the course module(s), supporting materials, and exam are accessible online and on demand from AIIM’s training portal for up to 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/A31F093606704FE8AD84628F68733214.ashxInformation Asset ManagementDesign a pragmatic framework for managing information assets_16f7b2a0-d723-11e3-af1d-d81b02c520dc4.1Records ManagementBetter manage records to ensure legal and regulatory compliance_16f7b44e-d723-11e3-af1d-d81b02c520dc4.2eDiscoveryImprove eDiscovery preparedness while reducing legal costs_16f7b5c0-d723-11e3-af1d-d81b02c520dc4.3Investment LeverageLeverage existing investments in the SharePoint platform_16f7b71e-d723-11e3-af1d-d81b02c520dc4.4Managing Content in the CloudMaximize the benefits and eliminate the risks of using information assets in a cloud-based collaborative environment._16f7b886-d723-11e3-af1d-d81b02c520dc5IT ManagersIT or records managers that want to see the cloud from the perspective of line-of-business users and business process owners that want to understand the possibilities – and how to avoid the pitfalls – of managing content in the cloud.Records ManagersAIIM’s Managing Content in the Cloud course is founded on best practices to provide you with a systematic and secure approach to breaking down monolithic enterprise solutions into more “app-like” solutions that can be deployed quickly and independent of platform. The course information is applicable across all industries and is agnostic toward any particular technology or vendor solution.The Managing Content in the Cloud course is comprised of 5 modules that may be purchased individually or as a complete package. Once purchased, the course module(s), and supporting materials are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/6A52AC2DDF284FBE9F204EA4CBB2647B.ashxCollaboration & Content ManagementDetermine when to use the cloud – and when not to – for collaboration and managing content_16f7b9ee-d723-11e3-af1d-d81b02c520dc5.1Safety & EffectivenessManage your content assets safely and effectively_16f7bb56-d723-11e3-af1d-d81b02c520dc5.2Access & SecurityProvide anytime, anywhere access to your content – securely_16f7bce6-d723-11e3-af1d-d81b02c520dc5.3ECM StrategyInclude the cloud in your overall enterprise content management strategy_16f7beda-d723-11e3-af1d-d81b02c520dc5.4Taxonomy & Metadata Optimize navigation, findability, and information discovery through content classification._16f7c04c-d723-11e3-af1d-d81b02c520dc6Information ProfessionalsDesigned for information professionals that use, or are responsible for the governance of content and records in their organization, this program is beneficial for IT staff, information architects, taxonomy and metadata professionals, information and records management professionals, business analysts, managers, as well as solution integrators and providers, sales consultants, project managers and technical staff.IT StaffInformation ArchitectsTaxonomy ProfessionalsMetadata ProfessionalsInformation ProfessionalsRecords Management ProfessionalsBusiness AnalystsManagersSolution IntegratorsSolution ProvidersSales ConsultantsProject ManagersTechnical StaffAIIM’s Taxonomy and Metadata course will enable you to design an effective taxonomy structure and test plan. The information is applicable across all industries and is independent of any particular technology or vendor solution.The Taxonomy and Metadata course is comprised of 6 modules that may be purchased individually or as a complete package leading to the AIIM Taxonomy and Metadata Practitioner designation that is earned upon successful passing of the exam. Once purchased, the course module(s), supporting materials, and exam are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For complete course content details, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/3213E055ECAD491A90FCDE1667AC9B79.ashxStructure & UsabilityCreate a Taxonomy structure and usability model_16f7c24a-d723-11e3-af1d-d81b02c520dc6.1Business CaseFrame a Taxonomy business case_16f7c3c6-d723-11e3-af1d-d81b02c520dc6.2Facet & Metadata AnalysisPerform facet and metadata analysis_16f7c54c-d723-11e3-af1d-d81b02c520dc6.3Metadata & SearchCollect metadata and utilize search_16f7c6f0-d723-11e3-af1d-d81b02c520dc6.4Metrics & EvaluationUse metrics and conduct regular evaluation_16f7c876-d723-11e3-af1d-d81b02c520dc6.5Electronic Records ManagementKnow what to keep and what to discard as volume, variety, and velocity of digital information intensifies._16f7ca06-d723-11e3-af1d-d81b02c520dc7IT, records managers, business unit managers and other information professionals who need to ensure that your organization’s information and records are managed effectively.The course information is founded on the best practices of our 80,000-member community. It is applicable across all industries, and is independent of any particular technology or vendor solution.The ERM course is comprised of multiple modules that may be purchased individually or as a complete package leading to one or all of three levels of designation that are earned upon successful passing of an online exam: Practitioner, Specialist and Master. Once purchased, the course module(s), supporting materials, and exams are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, all levels of this course are also offered in a live, instructor-led classroom format – as a “virtual” webcast -- and in physical classrooms in select cities around the world. Our enrollment page will indicate when/if such classes have been scheduled. For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/CC353EB3ABB44711BC74B4D7F4D2F377.ashxMetadata, Classification & Access ControlDevelop metadata models, classification schemes and access controls_16f7d7d0-d723-11e3-af1d-d81b02c520dc7.1Retention & DispositionSet retention schedules and disposition policy_16f7d7d1-d723-11e3-af1d-d81b02c520dc7.2Digital PreservationApply digital preservation techniques_16f7d7d2-d723-11e3-af1d-d81b02c520dc7.3Legislation & RegulationsUnderstand legislation and regulations_16f7d7d3-d723-11e3-af1d-d81b02c520dc7.4ERM ProjectsImplement and execute ERM projects_16f7d7d4-d723-11e3-af1d-d81b02c520dc7.5Business Process ManagementMap, design, and automate organizational processes._16f7d7d5-d723-11e3-af1d-d81b02c520dc8_16f7d9ba-d723-11e3-af1d-d81b02c520dcSharePoint 2010 for Content ManagementLearn how to plan content types, classification, and search to realize the promise of SharePoint 2010._16f7db5e-d723-11e3-af1d-d81b02c520dc9IT ProfessionalsBusiness AnalystsInformation ArchitectsRecords ManagersBusiness Unit ManagersInformation Professionalswho want to get SharePoint for content management right the first time.The AIIM SharePoint 2010 for Content Management course provides you with a strategy and structure for creating a SharePoint 2010 environment for managing your enterprise content. The learning objectives are applicable across all industries.The SharePoint 2010 for Content Management course is comprised of multiple modules that may be purchased individually or as a complete package leading to one or all of three levels of designation that are earned upon successful passing of an online exam: Practitioner, Specialist and Master. Once purchased, the course module(s), supporting materials, and exams are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, all levels of this course are also offered in a live, instructor-led classroom format – as a “virtual” webcast, and in physical classrooms in select cities around the world. Our enrollment page will indicate when/if such classes have been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/7EEDB6830EAD45E181B2186B81B1CE4F.ashxFunctions & FunctionalityUnderstand SharePoint 2010 functions and functionality for sharing and managing content and records_16f7dcf8-d723-11e3-af1d-d81b02c520dc9.1Content Types, Classification, Search, Workflow & CommunitiesSet up content types, classification, search, workflow and communities in SharePoint_16f7deba-d723-11e3-af1d-d81b02c520dc9.2Architecture, Provisioning, Governance, Administration & MaintenanceDesign the SharePoint architecture, site provisioning, governance, administration and maintenance_16f7e068-d723-11e3-af1d-d81b02c520dc9.3Content & Records ManagementAssess, transition and implement SharePoint 2010 for managing content and records_16f7e20c-d723-11e3-af1d-d81b02c520dc9.4SharePoint 2010 for CollaborationOptimize SharePoint for effective knowledge sharing and teamwork._16f7e3e2-d723-11e3-af1d-d81b02c520dc10Business AnalystsIT ManagementTechnical staffRecords Management PersonnelBusiness Unit StaffBusiness Unit ManagersHuman Resources StaffCommunications StaffCommunity ManagersInformation Professionalswho want to get more out of SharePoint for collaboration.The AIIM SharePoint 2010 for Collaboration course provides you with a strategy and structure for using native SharePoint capabilities to foster collaboration. You'll learn how to use familiar content sharing tools and how to integrate social technologies into the SharePoint collaborative environment, all within a policies and permissions framework. The course content is applicable across all industries.The SharePoint 2010 for Collaboration course is comprised of multiple modules that may be purchased individually or as a complete package leading to one or all of three levels of designation that are earned upon successful passing of an online exam: Practitioner, Specialist and Master. Once purchased, the course module(s), supporting materials, and exams are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, all levels of this course are also offered in a live, instructor-led classroom format – as a “virtual” webcast, and in physical classrooms in select cities around the world. Our enrollment page will indicate when/if such classes have been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/B19D2832F45C42BF9B590E1231CA55C6.ashxProject ManagementUse SharePoint 2010 to manage projects_16f7e612-d723-11e3-af1d-d81b02c520dc10.1Office ToolsIntegrate and accessing SharePoint through common office tools_16f7e7c0-d723-11e3-af1d-d81b02c520dc10.2Co-Authoring, Editing & FeedbackEnable co-authoring, editing and feedback mechanisms_16f7e9aa-d723-11e3-af1d-d81b02c520dc10.3Content GovernanceApply good governance to content sharing, particularly with social content in SharePoint_16f7eb58-d723-11e3-af1d-d81b02c520dc10.4Capture and ImagingDigital imaging at the point of content/document creation is your first step in the automation process._16f7ed10-d723-11e3-af1d-d81b02c520dc11IT PersonnelIT, Business Analysts, Record Management personnel, Business Unit (line staff & management), and other information professionals who want to leverage the business value of digital conversion and data extraction.Business AnalystsRecord Management PersonnelBusiness Unit StaffBusiness Unit ManagersInformation ProfessionalsAIIM’s Capture and Imaging course is founded on the best practices of our 80,000-member community to provide you with a systematic approach for: selecting appropriate capture formats based on the information to be captured and its intended use, indexing the captured information, ensuring access to the captured information throughout its lifecycle.The Capture and Imaging course is comprised of 10 modules that may be purchased individually or as a complete package leading to the AIIM Capture and Imaging Practitioner designation that is earned upon successful passing of the exam. Once purchased, the course module(s), supporting materials, and exam are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual and in-person classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For further details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/7D59C288262A430299D14D705D42FFFF.ashxBuild a business case for Capture Understand Capture technology components and functionality Differentiate between scanners and how they are configured Set indexing and extraction strategies and rules_16f7ef18-d723-11e3-af1d-d81b02c520dc11.1Social Media GovernanceLeverage the power of social business while protecting information assets by establishing a realistic policy framework._16f7f0e4-d723-11e3-af1d-d81b02c520dc12IT staff, Business analysts, managers, information professionals, community managers, social media strategists, and content moderators, as well as for solution integrators and providers, sales consultants, project managers, and technical staff.AIIM’s Social Media Governance course provides you with a systematic approach for understanding the strategies, methods and tools needed to manage content from social business applications. The course information is applicable across all industries and is independent of any particular technology or vendor solution.The Social Media Governance course is comprised of 26 modules that may be purchased individually or as a complete package leading to the AIIM Social Media Governance Practitioner designation that is earned upon successful passing of the exam. Once purchased, the course module(s), supporting materials, and exam are accessible online and on demand from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual and in-person classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/FD6F513DB1D849D59F38C6FCF8960D68.ashxContentOptimize and ensure access to social media content_16f7ff44-d723-11e3-af1d-d81b02c520dc12.1PoliciesDevelop social media policies and what to include_16f7ff45-d723-11e3-af1d-d81b02c520dc12.2Commercial ServicesAddress specific commercial social media services including Facebook, Twitter, and LinkedIn_16f7ff46-d723-11e3-af1d-d81b02c520dc12.3FacebookTwitterLinkedInRecords CaptureCapture social content as records_16f7ff47-d723-11e3-af1d-d81b02c520dc12.4Regulated & Government EnvironmentsUse social media in highly regulated or government environments _16f7ff48-d723-11e3-af1d-d81b02c520dc12.5Automating Records Management in Federal GovernmentAutomate how electronic federal records are identified, captured, classified, and managed._16f7ffe4-d723-11e3-af1d-d81b02c520dc13Federal EmployeesAdministration, policy, archives, information and records personnel in federal and independent agencies, boards, commissions, and government corporations who want to increase productivity, protect privacy, and ensure compliance in electronic federal records and email management.Administration PersonnelPolicy PersonnelArchives PersonnelInformation PersonnelRecords PersonnelAIIM’s Automating Records Management in Federal Government is founded on best practices to provide you with an information lifecycle governance plan to ensure that electronic federal records are accurate, trustworthy, and accessible to agency staff, customers, and government auditors.The Automating Records Management in Federal Government is comprised of 5 modules that may be purchased individually or as a complete package. Once purchased, the course module(s), and supporting materials are accessible online and on demand for self-paced study from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/F4D46DB097924379B6D2C0CC5C1C2D88.ashxE-Records StrategyDevise an electronic records automation strategy_16f80048-d723-11e3-af1d-d81b02c520dc13.1MetadataApply metadata to identify potential records_16f8023c-d723-11e3-af1d-d81b02c520dc13.2Capture & ClassificationAutomate the capture and classification of records_16f803e0-d723-11e3-af1d-d81b02c520dc13.3DispositionEstablish defensible disposition policies and processes_16f8058e-d723-11e3-af1d-d81b02c520dc13.4Automating Records Management in State & Local GovernmentAutomate how electronic public records are identified, captured, classified, and managed._16f8094e-d723-11e3-af1d-d81b02c520dc14State Government EmployeesLocal Government EmployeesAdministration PersonnelAdministration, library, archives, and records personnel in state agencies and local and municipal governments who want to increase productivity, improve accuracy, and ensure compliance in electronic public records and documentation management.Library PersonnelArchives PersonnelRecords PersonnelAIIM’s Automating Records Management in State and Local Government course provides you with a plan to ensure that electronic public records are accurate, trustworthy, and accessible to constituents, government staff, and auditors. The Automating Records Management in State and Local Government is comprised of 5 modules that may be purchased individually or as a complete package. Once purchased, the course module(s), and supporting materials are accessible online and on demand for self-paced study from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/C36CC2365AF74114A4EFB3A0D546A29D.ashxE-Records StrategyDevise an electronic records automation strategy_16f80ba6-d723-11e3-af1d-d81b02c520dc14.1MetadataApply metadata to identify potential records_16f80db8-d723-11e3-af1d-d81b02c520dc14.2Capture & ClassificationAutomate the capture and classification of records_16f80df4-d723-11e3-af1d-d81b02c520dc14.3DispositionEstablish defensible disposition policies and processes_16f811dc-d723-11e3-af1d-d81b02c520dc14.4Automating Records Management in Finance OperationsAutomate how electronic financial records/obligations are identified, captured, classified, and managed._16f811dd-d723-11e3-af1d-d81b02c520dc15Finance OperationsAccounting, finance, and administrative personnel who want to increase productivity, improve accuracy, and ensure compliance in electronic financial records and documentation management.Accounting PersonnelFinance PersonnelAdministrative PersonnelAIIM’s Automating Records Management in Finance Operations is founded on best practices to provide you with a framework to ensure that your financial electronic records are accurate, trustworthy, and accessible.The Automating Records Management in Finance Operations is comprised of 5 modules that may be purchased individually or as a complete package. Once purchased, the course module(s), and supporting materials are accessible online and on demand for self-paced study from AIIM’s training portal for 6 months.On occasion, this course is also offered in a live, instructor-led virtual classroom format. Our enrollment page will indicate when/if such a class has been scheduled.For details on the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/A15BF8B8F8A84C0FA3074341B8233A38.ashxE-Records StrategyDevise an electronic records automation strategy_16f8148e-d723-11e3-af1d-d81b02c520dc15.1MetadataApply metadata to identify potential records_16f81542-d723-11e3-af1d-d81b02c520dc15.2Capture & ClassificationAutomate the capture and classification of records_16f81704-d723-11e3-af1d-d81b02c520dc15.3DispositionEstablish defensible disposition policies and processes_16f81916-d723-11e3-af1d-d81b02c520dc15.4CM SalesSelling Content Management_16f825c8-d723-11e3-af1d-d81b02c520dc16Content Management Sales ProfessionalsEXCLUSIVELY FOR CONTENT MANAGEMENT SOLUTION SALES PROFESSIONALS.Content Management solution sales and marketing professionals and channel partners who want to gain valuable insight into why and how organizations buy solutions. Using what we know about the business challenges experienced by our 80,000-member community of users, this course teaches solution providers how to engage prospects before the requirements have been set; educate the customer about their needs; tailor your messages accordingly; and take control over the buying cycle.This training is primarily available as a private, on-premises course that is customized to your unique business. For information about how to set up a private class or for additional information about the course, please contact us at sales@aiim.org, or by calling +1 301-587-8202 (U.S. office) or +44 1905.727606 (U.K. office).For details about the course content, download our data sheet. http://www.aiim.org/Training/Certificate-Courses/~/media/9D7E8746C5AF429A951619B4B5873E98.ashxOpportunity IdentificationLearn how to read visual and verbal cues for vertical and horizontal business challenges_16f825c9-d723-11e3-af1d-d81b02c520dc16.1EngagementLearn to use referrals, digital shadows, and social media to get a meeting_16f825ca-d723-11e3-af1d-d81b02c520dc16.2Credibility, Insight & ValueEstablish credibility, provide insight and demonstrate value_16f825cb-d723-11e3-af1d-d81b02c520dc16.3Leverage AIIM research. ProposalsEffectively position your solution within defined requirements_16f825cc-d723-11e3-af1d-d81b02c520dc16.4Propose SolutionClosing & EnhancementSell your solutions with added professional and conversion services_16f825cd-d723-11e3-af1d-d81b02c520dc16.52014-05-08OwenAmburOwen.Ambur@verizon.net