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<?xml-stylesheet type="text/xsl" href="../part2stratml.xsl"?><PerformancePlanOrReport><Name>About AVO</Name><Description>We vow to relentlessly advocate for improvements – from protection and preservation to expansion and enrichment – to the vacation ownership experience. Our commitment to these efforts will continuously strengthen and support the relationships between the vacation-owner community and the industry at large, ensuring the viability of vacation ownership for generations to come.</Description><OtherInformation/><StrategicPlanCore><Organization><Name>Association of Vacation Owners</Name><Acronym>AVO</Acronym><Identifier>_9df807fe-2ae7-11eb-9170-12ddf882ea00</Identifier><Description>With more than 20 years of experience supporting vacation ownership, the Association of Vacation Owners is the largest and oldest independent timeshare owner association in North America.</Description><Stakeholder StakeholderTypeType="Person"><Name>Gregory G. Crist</Name><Description>President and CEO -- Greg leads the AVO with more than fifteen years of professional experience in association management and non-profit development. Under his leadership, the organization has expanded into Canada and Mexico, supporting vacation ownership interests internationally. Greg has established solid working relationships with key stakeholders in the resort community and sits on the board of directors as Vice Chairman of the Canadian Vacation Ownership Association.Greg’s collaborative nature in working with other organizations who are equally committed to improving vacation ownership, both as a product and an experience, has allowed him to bridge complex issues through mutually beneficial solutions. He is often asked to write about vacation ownership related to consumer/owner topics and has been published in Timesharing Today, Resort Trades, Perspective Magazine, and Sharetime in the UK.</Description></Stakeholder></Organization><Vision><Description>Vacation ownership remains viable for generations to come</Description><Identifier>_9df80984-2ae7-11eb-9170-12ddf882ea00</Identifier></Vision><Mission><Description>To advocate for improvements to the vacation ownership experience</Description><Identifier>_9df80a56-2ae7-11eb-9170-12ddf882ea00</Identifier></Mission><Value><Name>Trust</Name><Description>Throughout that time, our strong commitment to working with only the best organizations in the travel support industry has helped us earn, and keep, the trust of the vacation owner community.</Description></Value><Value><Name>Standards</Name><Description>AVO is proud to be a registered Benefit Corporation!What is a Benefit Corporation? Individually, B Corps meet the highest standards of verified social and environmental performance, public transparency, and legal accountability, and aspire to use the power of markets to solve social and environmental problems.Collectively, B Corps lead a growing global movement of people using business as a force for goodTM. Through the power of their collective voice, one day all companies will compete to be best for the worldTM, and society will enjoy a more shared and durable prosperity for all.</Description></Value><Value><Name>Social Performance</Name><Description/></Value><Value><Name>Environmental Performance</Name><Description/></Value><Value><Name>Public Transparency</Name><Description/></Value><Value><Name>Legal Accountability</Name><Description/></Value><Value><Name>Markets</Name><Description/></Value><Value><Name>Prosperity</Name><Description/></Value><Goal><Name>Support</Name><Description>Provide owners with resource and referral information</Description><Identifier>_9df80b78-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>AVO’s support team provides owners with FREE resource and referral information! Simply call us at 833-2ASK-AVO or email us by submitting a form on the ASK-AVO page.</OtherInformation><Objective><Name/><Description/><Identifier>_9df80c40-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal><Goal><Name>Education</Name><Description>Provide opportunities to learn about vacation ownership</Description><Identifier>_9df80cf4-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>2</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>The AVO community provides nearly limitless opportunities to learn more about vacation ownership. Whether via social media, at resort events, or simply in chatting with other owners, you'll learn new ways to get the most out of your vacation ownership.</OtherInformation><Objective><Name/><Description/><Identifier>_9df80dc6-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal><Goal><Name>Tools</Name><Description>Provide information</Description><Identifier>_9df80e84-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>3</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>AVO provides owners exclusive information on travel, usage, ownership (and all the amazing perks stemming from it) as well as discounts on travel-related services, such as airport lounges, luggage delivery, travel insurance, and so much more.</OtherInformation><Objective><Name>Travel</Name><Description>Provide information on travel</Description><Identifier>_9df80f4c-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>3.1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective><Objective><Name>Usage</Name><Description>Provide information on usage</Description><Identifier>_9df8101e-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>3.2</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective><Objective><Name>Ownership</Name><Description>Provide information on ownership</Description><Identifier>_9df810f0-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>3.3</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective><Objective><Name>Discounts</Name><Description>Provide information on discounts for travel-related services</Description><Identifier>_9df811ae-2ae7-11eb-9170-12ddf882ea00</Identifier><SequenceIndicator>3.4</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal></StrategicPlanCore><AdministrativeInformation><StartDate/><EndDate/><PublicationDate>2020-11-20</PublicationDate><Source>https://avoworldwide.com/</Source><Submitter><GivenName>Owen</GivenName><Surname>Ambur</Surname><PhoneNumber/><EmailAddress>Owen.Ambur@verizon.net</EmailAddress></Submitter></AdministrativeInformation></PerformancePlanOrReport>
