Our Storywe have built a digital. society and so can you. Named ‘the most advanced digital society in the world’ by Wired, ingenious Estonians are pathfinders, who have built an efficient, secure and transparent ecosystem that saves time and money. e-Estonia invites you to follow the digital journey.e-estoniaEE_d3bfc87e-caf8-11e7-b528-733ec06f01ffEstoniaWhen Estonia started building our information society about two decades ago, there was no digital data being collected about our citizens. The general population did not have the internet or even devices with which to use it. It took great courage to invest in IT solutions and take the information technology route. Here are some of our best e-solutions that have led to Estonia becoming one of the world's most developed digital societies.Global Policy MakersThe e-Estonia Showroom is an executive briefing centre. Our goal is to inspire global policy makers, political leaders, corporate executives, investors and international media to kick-off the digital transformation by sharing the successful example of e-Estonia and build links to the IT sector.Political LeadersCorporate ExecutivesInvestorsInternational MediaEUStarting in July 2017, Estonia will hold the EU presidency. Since Estonia is a successful information society, the digital world will run through Estonia's EU presidency programme.A safe e-state with automatic e-services available 24/7._d3bfcaf4-caf8-11e7-b528-733ec06f01ffTo build an information society._d3bfcc02-caf8-11e7-b528-733ec06f01ffAmbitionambitious futureExperimentationSuccessful countries need to be ready to experiment. Building e-Estonia as one of the most advanced e-societies in the world has involved continuous experimentation and learning from our mistakes.LearningDigitizationEstonia sees the natural next step in the evolution of the e-state as moving basic services into a fully digital mode.AutomationThis means that things can be done for citizens automatically and in that sense invisibly.InnovationIn order to remain an innovative, effective and successful Northern country that leads by example, we need to continue executing our vision of becoming a safe e-state with automatic e-services available 24/7.EffectivenessSuccesse-identityAuthenticate people without physical contact._d3bfcf7c-caf8-11e7-b528-733ec06f01ff1e-identity developersThese e-Identity solutions are provided by the following Estonian companiesSK ID SolutionsID-card, Mobile-ID, Smart-ID, digital signatureRaul WalterID-cardSignWisedigital signaturesPolitsei- ja PiirivalveametID-card TeliaMobile-IDUnlike in many other countries, every Estonian, irrespective of their location, has a state issued digital identity. Thanks to this Estonia is years ahead of countries still trying to work out how to authenticate people without physical contact. In Estonia, every person can provide digital signatures using their ID-card, Mobile-ID or Smart-ID, so they can safely identify themselves and use e-services.id cardSupport a national ID card system._d3bfd080-caf8-11e7-b528-733ec06f01ff1.167% use ID-card regularly. Estonia has by far the most highly-developed national ID card system in the world. Much more than a legal photo ID, the mandatory national card also provides digital access to all of Estonia’s secure e-services. The chip on the card carries embedded files, and using 2048-bit public key encryption, it can be used as definitive proof of ID in an electronic environment. Here are some examples of how the ID-card is regularly used in Estonia: * 5 days per year saved with digital signatures * legal travel ID for Estonian citizens travelling within the EU * national health insurance card * proof of identification when logging into bank accounts * for digital signatures * for i-Voting * to check medical records, submit tax claims, etc. * to use e-Prescriptions Thanks to the ID-card, Estonia has one of the world’s most advanced digital signature systems.mobile-idAllow people to use a mobile phone as a form of secure digital ID._d3bfd184-caf8-11e7-b528-733ec06f01ff1.2Mobile-ID allows people to use a mobile phone as a form of secure digital ID. Like the ID-card, it can be used to access secure e-services and digitally sign documents, but has the added advantage of not requiring a card reader. The system is based on a special Mobile-ID SIM card, which the customer must request from the mobile phone operator. Private keys are stored on the mobile SIM card along with a small application delivering the authentication and signature functions. 12,2% of voters use Mobile-ID. Here's how a Mobile-ID is used to log into a secure site, for instance a bank account: * The user clicks the "Log in with Mobile-ID" option on a supported website * The phone beeps and displays a screen indicating that a connection is being made * The user is prompted to enter a Mobile-ID pin code into the phone * The screen on the phone disappears and the user gains access to the secure website As smart phones have become standard, having the Mobile-ID option will become increasingly handy, allowing users to vote, for instance, via a phone’s web browser.e-residencyCreate a borderless digital society for global citizens._d3bfd29c-caf8-11e7-b528-733ec06f01ff1.3Global CitizensE-ResidentsPeople from 138 countries have applied for e-Residency.CompaniesWhy open a company in Estonia? * Join one of the most advanced digital societies * Membership of the EU, NATO, OECD and eurozone provides advantages and stability * Low startup and maintenance costs * Growth is incentivized with 0% corporate tax on reinvested profits * Minimal bureaucracy and a clear tax framework * Minimal corruption in a transparent business environment * Trade in euros to mitigate the risk of currency fluctuations 20,000 people have applied for e-Residency. E-residents receive a digital ID-card with two PIN numbers for secure digital authentication and digital signatures. Secure digital signatures are legally equivalent to a handwritten signature and face-to-face identification in Estonia, as well as between partners upon agreement anywhere around the world.Entrepreneurse-Residency is Estonia's gift to the world -- the opportunity for anyone, anywhere to succeed as an entrepreneur.Estonia is creating a borderless digital society for global citizens as the first country to offer e-Residency. E-Residency is a transnational digital identity that anyone in the world can apply for to obtain access to a platform built on inclusion, legitimacy and transparency. E-residents then have access to the EU business environment and can use public e-services through their digital identity. The primary reason e-residents are joining this community is to run a trusted location-independent EU business online with all the tools needed to conduct business globally.Location IndependenceEstablish and manage a location-independent company online from anywhere in the world_d3bfd3a0-caf8-11e7-b528-733ec06f01ff1.3.1Trust & SpeedEstablish a trusted EU company online in one day_d3bfd4b8-caf8-11e7-b528-733ec06f01ff1.3.2Online ManagementManage the resulting company fully online_d3bfd5e4-caf8-11e7-b528-733ec06f01ff1.3.3e-bankingApply for a business bank account and credit card, and conduct secure e-banking_d3bfd6fc-caf8-11e7-b528-733ec06f01ff1.3.4PaymentsAccess international payment service providers_d3bfd86e-caf8-11e7-b528-733ec06f01ff1.3.5PaypalBraintreeDocumentationDigitally sign and transmit documents_d3bfd9b8-caf8-11e7-b528-733ec06f01ff1.3.6TaxationDeclare Estonian taxes online_d3bfdb16-caf8-11e7-b528-733ec06f01ff1.3.7smart-idIdentify users do not have SIM cards in their smart devices_d3bfdcba-caf8-11e7-b528-733ec06f01ff1.45kb of data is all that is needed for one Smart-ID transaction. Smart-ID is a convenient new mobile application that works as an identification solution for anyone that does not have a SIM card in their smart device but needs to securely prove their online identity. As a simple, easy to use and convenient alternative to bank code cards, with Smart-ID you can log in to financial sector e-services and confirm transactions and agreements. You can use Smart-ID on smartphones and tablets. When using Smart-ID, you only need a Wi-Fi network or mobile internet connection, no data roaming or special SIM cards are necessary. Using Smart-ID for personal identification is free, totally unlimited and the app can be downloaded to any Android and iOS smart devices.interoperability servicesEnable interoperability among organisations and information systems so that data must be provided only once._d3bfde36-caf8-11e7-b528-733ec06f01ff2The 21st century key words citizen centred state and service oriented information system require information systems to function as an integrated whole to support citizens and organisations. To do that, different organisations and information systems must be interoperable, or in other words able to work together so that data only needs to be requested from the citizen once. Estonia's solution for maintaining a modern State is X-Road, which saves Estonians 800 years of working time every year.x-roadAllow public and private sector e-Service databases to link up and function in harmony._d3bfdf8a-caf8-11e7-b528-733ec06f01ff2.1FinlandAzerbaijanNamibiaFaroe IslandsOver 900 organisations and enterprises in Estonia use X-Road daily. X-Road is the backbone of e-Estonia. Invisible yet crucial, it allows the nation's various public and private sector e-Service databases to link up and function in harmony. Estonia's e-solution environment includes a full range of services for the general public, and since each service has its own databases they all use X-Road. To ensure secure transfers, all outgoing data from X-Road is digitally signed and encrypted, and all incoming data is authenticated and logged. Originally X-Road was simply used to send queries to different databases. Now it has developed into a tool that can also write to multiple databases, transmit large data sets and perform searches across several databases simultaneously. X-Road was designed with growth in mind, so it can be scaled up as new e-services and new platforms come online. Today, X-Road is also implemented in Finland, Azerbaijan, Namibia and Faroe Islands. X-Road is also the first data exchange platform in the world that allows data to be automatically exchanged between countries. Since June 2017, automatic data exchange capability has been established between Estonia and Finland.e-land registerMaintain information on all ownership relations and limited real rights for properties and land parcels._d3bfe0de-caf8-11e7-b528-733ec06f01ff2.2The e-Land Register is a one-of-a-kind web application that contains information on all ownership relations and limited real rights for properties and land parcels. Currently, there are over 1 million immovables in the Land Register. Paired with a geographical information system (GIS), the electronic Land Register delivers real-time geographical data through the X-Road, enabling advanced map-based visualizations that power many of the location-based services in Estonia. A critical tool for the real-estate market, it provides total transparency; listing the registered owner of each property holding, showing the property boundaries and providing other information that potential buyers need to know. Records information contain: * Cadastral information - including address, area, purpose of land * Ownership relations * Encumbrances, restrictions, rights of use, other notations * Mortgage information The system has transformed the way property transactions are carried out in Estonia, eliminating the need to visit public offices and spend hours waiting for a civil servant to search records. This paper-free system has reduced the processing time for land transactions from up to three months to as little as 8 days. Businesses benefit from the security of having instant access to land titles and the ability to confirm ownership with a few clicks.population registryMaintain basic information about each person living in Estonia._d3bfe2a0-caf8-11e7-b528-733ec06f01ff2.3EstoniansThe Population Register is the state's database for holding basic information about each person living in Estonia. It contains their name, ID code, date of birth, place of residence, and other statistical data such as nationality, native language, education and profession. Each resident can review and correct their data in the register. The register is connected to other systems via X-Road, and a variety of other state systems depend on its data for their services. For example, when individuals apply for child support, study allowance or concession status for public transport, data is retrieved from the Population Register. The same is true when a person uses i-Voting. The system retrieves the information automatically -- no extra documents have to be submitted or online forms filled out. The state also benefits because statistics are kept up-to-date, and functions such as voter registration and tax filing, which are based on place of residence, can be handled properly.sharemindAggregate and analyse private data that may be inaccessible due to regulatory or proprietary reasons._d3bfe480-caf8-11e7-b528-733ec06f01ff2.4CyberneticaEstonia’s leading research and development company, Cybernetica, has developed Sharemind®, a data analysis platform to aggregate and analyse private data that may be inaccessible due to regulatory or proprietary reasons. Sharemind can remove regulatory roadblocks using its sophisticated solution. Sharemind helps to protect data assets against threats through its unique cryptographic solution.DARPASharemind was used in a DARPA prototype to determine possible satellite collisions. Sharemind's solution allows distrusting parties to collaborate on mutually beneficial outcomes by secretly sharing data. The actual trajectories of the satellites were never revealed to the opposing parties, yet the outcomes of collision risk could be shared by the various stakeholders.Estonian Center for Applied ResearchIn 2015, the Estonian Center for Applied Research used Sharemind to collect governmental tax and education records to run a large data study looking for correlations between students working during their university studies and students failing to graduate on time. The study included over 10 million data points and yielded interesting results for the stakeholders.Estonian Ministry of EducationThe Sharemind solution has been used for pilot projects for those listed previously as well as, the Estonian Ministry of Education, the Estonian Ministry of Finance, and is looking at pilot projects in the EU, US and the UK.Estonian Ministry of FinanceWith Sharemind's secure computing technology, data owners share data in an encrypted form, giving no access to the original data to the partners. Sharemind can process encrypted data without having to remove the encryption. This prevents any single party from abusing private data by distributing control and responsibility for any operations. Sharemind produces encrypted outputs for stakeholders that can be useful in making data-driven decisions. One key component of Sharemind's process is the computing is done between a distributed network of servers. No analysis can be performed on the data by one independent actor, all servers must agree on the pre-determined queries.security & safetyDevelop expertise in cyber security infrastructure._d3bfe5fc-caf8-11e7-b528-733ec06f01ff3NATO Cooperative Cyber Defence Centre of ExcellenceEuropean IT AgencyBeing a digital society means exposure to cyber threats. With solid investments in cyber security infrastructure, Estonia has developed extensive expertise in this area, becoming one of the most recognized and valued international cyber security experts. After Estonia's experience with the 2007 cyber attacks, scalable blockchain technology was developed to ensure integrity of data stored in government repositories and to protect it data against insider threats. Estonia became host to the NATO Cooperative Cyber Defence Centre of Excellence and the European IT agency.ksi blockchainMake networks, systems and data free of compromise while retaining data privacy. _d3bfe85e-caf8-11e7-b528-733ec06f01ff3.1Available in more than 180 countries. KSI is a blockchain technology designed in Estonia and used globally to make sure networks, systems and data are free of compromise, all while retaining 100% data privacy. A blockchain is a distributed public ledger -- a database with a set of pre-defined rules for how the ledger is appended by the distributed consensus of the participants in the system. Due to its widely witnessed property, blockchain technology makes it also impossible to change the data already on the blockchain. KSI Blockchain scales to 1012 items of data every second. With KSI Blockchain deployed in Estonian government networks, history cannot be rewritten by anybody and the authenticity of the electronic data can be mathematically proven. It means that no-one -- not hackers, not system administrators, and not even government itself -- can manipulate the data and get away with that.e-lawAllow the public to read draft laws._d3bfe9f8-caf8-11e7-b528-733ec06f01ff3.2Tallinn City CouncilA similar system used by Tallinn City Council makes it possible to follow all council sessions online, while city legislation and other documents are available on the municipal homepage. Projects such as these create an unprecedented level of transparency in the state, cut down on corruption, and encourage citizens to take an active interest in legislative affairs.English ReadersTo increase international and business cooperation, almost 500 legal acts have now been translated from Estonian into English. Since 2014, people from 185 different countries have viewed the translated laws.The e-Law system is an online database for the Estonian Ministry of Justice that allows the public to read every draft law submitted since February 2003. Built using blockchain technology, it is formally known as the Electronic Coordination System for Draft Legislation. Readers can see who submitted the legislation, its current status, and changes made to it as it passed through the parliamentary process. Once an act becomes law, it is published in the online state gazette Riigi Teataja, another searchable database that acts as an open legal library.e-courtAutomate court processes._d3bfece6-caf8-11e7-b528-733ec06f01ff3.3Nowadays, life is fast and justice procedures -- the cornerstones of a democracy -- should be just as prompt. Thanks to fully automated court processes and electronic communication tools, Estonia has one of the most effective court systems in the world. The e-Court system is a fully comprehensive system for managing all court procedures. The solution has been implemented for Estonian courts under the Ministry of Justice and paperless proceedings have been held since 2015. The initial claim can be entered via a public portal 24/7 and within one hour the court clerk can confirm the case and appoint the first hearing. Once confirmed, the workflow engine delivers the necessary data to the portal for the allocated judge. Meanwhile, the judge and other participants can submit further items of evidence electronically, answer questions and even involve legal representatives and lawyers in the process. If the case is simple, the hearing will be held electronically with no need to visit the court house. All participants will be sent the decision through the public portal using X-Road technologies. Finally, the concluding or bailiff procedures are also automated -- the fine is collected automatically without any need to physically attend to the payment.e-policeProvide the best possible communication and coordination for policing._d3bfeebc-caf8-11e7-b528-733ec06f01ff3.417,000 queries to the e-Police system every day. Estonia's e-Police system is based on the principle that providing the best possible communication and coordination will lead to the most effective policing. This involves two main tools: a mobile workstation installed in each patrol car, and a positioning system that shows headquarters every officer’s location and status. The positioning system provides the operations centre real-time information about the location and status of each patrol vehicle. This information is clearly displayed on a map, making it easy for commanders to send the closest vehicle whenever a call comes in, thereby improving response times. Police works 50 times more effective. A mobile workstation is installed in every patrol car, providing officers in the field almost instantaneous access to vital information such as place of residence, photograph, telephone number or driving license data, vehicle, owner/user and technical inspection information and even whether the driver owns any registered weapons. In fact, the police could potentially access a dozen relevant databases, and the system is integrated with the information system of the Schengen Zone, allowing them to see if the vehicle is stolen or if the driver is wanted in another country. Earlier, these queries were handled over the radio and typically took 15 to 20 minutes, now they take as little as 2 seconds. The difference allows officers more time to answer calls, resulting in more effective policing.healthcareRevolutionize the healthcare system with innovative e-solutions._d3bff038-caf8-11e7-b528-733ec06f01ff4Estonia's healthcare system has been revolutionized by innovative e-solutions. Patients and doctors, not to mention hospitals and the government benefit from the convenient access and savings that e-services have delivered. Each person in Estonia that has visited a doctor has an online e-Health record that can be tracked. In order to keep health information completely secure and at the same time accessible to authorised individuals, the electronic ID-card system uses KSI Blockchain technology to ensure data integrity and mitigate internal threats to the data.e-health recordsMaintain a record every patient can access online._d3bff2ae-caf8-11e7-b528-733ec06f01ff4.1PatientsDoctorsevery year 300,000 queries by patients. The Electronic Health Record (e-Health Record) is a nationwide system integrating data from Estonia's different healthcare providers to create a common record every patient can access online. Functioning very much like a centralized, national database, the e-Health Record actually retrieves data as necessary from various providers, who may be using different systems, and presents it in a standard format via the e-Patient portal (link). A powerful tool for doctors that allows them to access a patient’s records easily from a single electronic file, doctors can read test results as they are entered, including image files such as X-rays even from remote hospitals. For assuring the integrity of retrieved electronic medical records as well as system access logs, blockchain technology is used. 97% of patients have countrywide digital record. For example, in an emergency situation, a doctor can use a patient's ID code to read time-critical information, such as blood type, allergies, recent treatments, on-going medication or pregnancy. The system also compiles data for national statistics, so the ministry can measure health trends, track epidemics, and make sure that its health resources are being spent wisely. Patients have access to their own records, as well as those of their children. By logging into the e-Patient portal with an electronic ID-card, the patient can review doctor visits and current prescriptions, and check which doctors have had access to their files.e-prescriptionIssue and process medical prescriptions without paper._d3bff45c-caf8-11e7-b528-733ec06f01ff4.297% of prescriptions are digital. One of the key innovations in Estonia's cutting-edge e-Healthcare system, e-Prescription, is a centralized paperless system for issuing and handling medical prescriptions. When a doctor prescribes medicine using the system, he or she does so electronically, with the aid of an online form. At the pharmacy, all a patient needs to do is present an ID-card. The pharmacist then retrieves the patient’s information from the system and issues the medicine. Because the e-Prescription system draws on data from the national health insurance fund, any state medical subsidies that the patient is entitled to, also appear, and the medicine is discounted accordingly. Another major advantage of the system is that doctor visits are no longer needed for repeat prescriptions. A patient can contact the doctor by e-mail, Skype or phone, and the doctors can issue repeats with just a few clicks, and the patient can collect the medicine from their closest pharmacy. Today, more than 95% of all prescriptions in the country are issued electronically. This frees up time for patients and doctors, and reduces administrative strain on hospitals.e-governanceMake public services available online 24/7._d3bff5ec-caf8-11e7-b528-733ec06f01ff5Estonia is probably the only country in the world where 99% of the public services are available online 24/7. E-services are only impossible for marriages, divorces and real-estate transactions -- you still have to get out of the house for those. Thanks to a safe, convenient and flexible digital ecosystem, Estonia has reached an unprecedented level of transparency in governance and built broad trust in its digital society. As a result, Estonia saves over 800 years of working time annually and has become a hassle-free environment for business and entrepreneurship.i-votingAllow voters to cast their ballots from any internet-connected computer._d3bff786-caf8-11e7-b528-733ec06f01ff5.1VotersFrom 2005 Estonia uses i-Voting. i-Voting is a unique solution that simply and conveniently helps to engage people in the governance process. In 2005, Estonia became the first country in the world to hold nation-wide elections using this method, and in 2007, it made headlines as the first country to use i-Voting in parliamentary elections. Internet voting, or i-Voting, is a system that allows voters to cast their ballots from any internet-connected computer anywhere in the world. Completely unrelated to the electronic voting systems used elsewhere, which involve costly and problematic machinery, the Estonian solution is simple, elegant and secure. i-Voting saves over 11,000 working days per election. During a designated pre-voting period, the voter logs onto the system using an ID-card or Mobile-ID, and casts a ballot. The voter's identity is removed from the ballot before it reaches the National Electoral Commission for counting, thereby ensuring anonymity. With any method of remote voting, including traditional postal ballots, the possibility of votes being forced or bought is a concern. Estonia's solution was to allow voters to log on and vote as many times as they want during the pre-voting period. Since each vote cancels the last, a voter always has the option of changing his or her vote later. In the case of i-Voting, the cumulative time saved in the last Estonian elections was 11,000 working days.state e-services portalMaintain a one-stop-shop for e-services offered by government institutions._d3bff952-caf8-11e7-b528-733ec06f01ff5.21,500 services are used over X-Road in Estonia. The State Portal, eesti.ee, is a one-stop-shop for hundreds of e-services offered by various government institutions. Rather than having to hunt for a particular service on the internet, citizens, entrepreneurs or officials can simply visit this gateway site and find the right link or contact details for the e-service they need. For example, the e-services most visited last year were for medical prescriptions, and people updating their incapacity-to-work status or personal incapacity benefits. 14,000 visits per day in State Portal. Once logged into the system with a secure electronic ID, the user does not have to repeat the log-in to access any of the other available services.e-cabinetStreamline the government decision-making process._d3bffaf6-caf8-11e7-b528-733ec06f01ff5.310 times more efficient decision-making process. The Information System for Government Sessions, better known as e-Cabinet, is a powerful tool that the Estonian government uses to streamline its decision-making process. At its core, the system is a multi-user database and scheduler that keeps relevant information organized and updated in real time, giving ministers a clear overview of each item under discussion. Well before the weekly cabinet session begins, the ministers access the system to review each agenda item and determine their position. They then click a box stating whether they have any objections or would like to speak on the topic. That way the ministers' positions are known beforehand. Decisions that have no objections are adopted without debate, saving considerable time. Once Estonia adopted its paperless e-Cabinet system, the average length of the weekly cabinet meetings was cut from 4 or 5 hours to between 30 and 90 minutes. The government has also eliminated the need to print and deliver thousands of pages of documents each week -- a significant benefit for the environment and the tax payer. Because e-Cabinet uses web-based software and audio-visual equipment, ministers can take part remotely, and have often done so. Decisions made at the meetings can be e-mailed to interested parties or posted on a website even while the meeting is still going on.mobility services_d3bffc9a-caf8-11e7-b528-733ec06f01ff6Emergency CallsInstantly pinpoint the location of any mobile phone used to make an emergency call._d3bffe70-caf8-11e7-b528-733ec06f01ff6.1Thanks to the location-based aspect of public services, Estonia has been able to increase the well-being and safety of its citizens. In 2000, Estonia made headlines pioneering a system that instantly pinpoints the location of any mobile phone used to make an emergency call.Self-Steering TechnologyOffer the opportunity to use Estonia as a test bed for self-steering technology._d3c0001e-caf8-11e7-b528-733ec06f01ff6.2Today, Estonia continues its commitment to innovation and new technologies by offering the opportunity to use Estonia as a test bed for self-steering technology.intelligent transportation systemsUseg Intelligent Transportation Systems (ITS)._d3c001d6-caf8-11e7-b528-733ec06f01ff6.3A basic ingredient of any successful economy is a well-functioning transportation network -- the roads, railways, ferries, border crossings and public services necessary for the efficient flow of people and goods. In recent years, governments and industries have begun to improve these networks using Intelligent Transportation Systems (ITS) -- advanced applications and innovative services that help users get the most out of their infrastructure. Like many developed nations, Estonia has introduced a number of ITS solutions designed to make travel safer and logistics more convenient. For example, in March 2017, Estonia made it legal to test self-driven vehicles on all national and local roads in the country. Work is underway to create a full legal and cyber-risk management framework for using fully autonomous vehicles in regular road and traffic conditions. The government's view is that self-driven vehicles are more than just cars with no hands on the wheel, but rather a disruptive force for tens if not hundreds of services both in the private and public sector. This is the concept for providing new, more efficient, convenient and sustainable public services across Estonia. The aim is to reorganise the public transportation system using self-driven vehicles. The government has adopted a plan to create a fleet management system, integrating such vehicles into the public transport system with journey planning and call-to-order bus stops. Similarly, the government will launch pilots in other public service areas to seek new models of public service delivery based on autonomous mobility. Visit Intelligent Transportation Systems Estonia website for more information.mobile parkingAllow drivers to pay for parking using their mobile phones._d3c003b6-caf8-11e7-b528-733ec06f01ff6.4Drivers90% of paid parking is done via Mobile Parking. Mobile Parking is a convenient system that can be used in privately owned and public parking facilities in Estonia allowing drivers to pay for parking using their mobile phones. The system can be used manually through a downloadable app, but can also be set up for automatic Mobile Parking so that your phone does everything for you. If global positioning is active in the settings in your phone, the Mobile Parking app will display the two closest parking zones on its front page. Manually commencing and terminating your parking session is fast and you can also see an overview of your parking sessions for the last six months. The new fully automated mobile parking solution makes parking even easier. This means that your parking session will begin as soon as the ignition is turned off, and ends when you re-start your car. To use automatic parking you have to install the correct app on your smartphone, and pair your car and smartphone using bluetooth. The app will choose the right parking zone when parking in a paid parking area and will begin and end payment independently. You will receive a notification in the app regarding the start and end of your parking session. At the end of the month, the cost of the parking will be added to the driver’s mobile phone bill.border queue managementLet car and truck drivers reserve time slots for passing through border checkpoints._d3c00582-caf8-11e7-b528-733ec06f01ff6.5DriversIntroduced in Estonia in 2011. The border queue management service is an ICT-based tool that lets car and truck drivers reserve time slots for passing through border checkpoints, thereby eliminating the need for physical queues. Developed by the Estonian company GoSwift as part of a public-private partnership, the service is used at all three checkpoints on Estonia’s border with Russia. Prior to the system’s introduction in 2011, cars and trucks were processed on a first-come first-served basis, which forced drivers to queue for hours or sometimes days near the border. The situation was particularly difficult for truck drivers as it made them vulnerable to fatigue and crime. Making the queues virtual has meant that drivers arrive at the checkpoint at their appointed times and are processed quickly, with waiting times now averaging as little as 30 minutes. In addition to drastically improving the lives of drivers, the change has allowed logistics companies to save millions of euros through better planning.business & financeMake setting up and running a business quick and easy._d3c00744-caf8-11e7-b528-733ec06f01ff7BusinessesIt's a simple fact -- where business is easy, business will grow.StartupsNo wonder Estonia is one of countries with most startups launched per capita than anywhere else in Europe.Modern e-solutions make setting up and running a business in Estonia quick and easy. Estonian solutions like digital signatures, electronic tax claims, e-Business Register or the availability of public records online have pared bureaucracy down to a bare minimum and facilitated an environment where business is easy. Industry 4.0. is another step on the road to the total digital revolution.e-taxFile taxes online._d3c00942-caf8-11e7-b528-733ec06f01ff7.1e-Tax is the electronic tax filing system set up by the Estonian Tax and Customs Board. Each year, around 95 per cent of all tax declarations in Estonia are filed electronically. 3 minutes to file taxes online. Using a secure ID, a taxpayer logs onto the system, reviews their data in pre-filled forms, makes any necessary changes, and approves the declaration form. The process typically takes three to five minutes. Even one-click tax returns have been possible since 2015 -- the data that is already in the system is displayed for the user along with the calculated result, then all the users have to do is click on the confirmation button. All this can take less than a minute. In addition to individual income tax claims, other declarations can be made in the system: * An enterprise's declarations for income tax, social tax, unemployment insurance and contributions to the mandatory pension fund * Value-added tax returns * Alcohol excise, tobacco excise, fuel excise and packaging excise duty returns * INF declarations * Customs declarationse-bankingConduct banking online._d3c00b18-caf8-11e7-b528-733ec06f01ff7.2Estonian BanksIt is hard to overstate the enormous role Estonia's banks have played in creating and promoting the nation's e-government solutions. Banks not only wholeheartedly embraced e-ID, encouraging customers to use their ID cards for secure transactions, even giving away free card readers, they also helped move the population online by developing and offering high-quality internet banking services. Today, over 99% of all banking transactions in the country are carried out online. * You can access internet banking services anytime from anywhere in the world * You can do transactions online without visiting a bankBanking CustomersUsers of bank services benefit from the convenience of having user-friendly online services available 24/7, a vast improvement over typical banking hours. In contrast with the US, where a third of money transfers are still carried out by writing and mailing checks, which can take days to process, Estonia's e-banking system is simple, secure and practically instantaneous.PocopayOne of the most innovative Estonian e-banking solutions, the Pocopay app, allows customers to open and use a bank account from their mobile phone, and so far, this is also available in the Netherlands and Spain. Pocopay offers convenient banking opportunities for people that are always on the go, allowing consumers to split bills, request money using email addresses or QR codes and make payments via a MasterCard contactless debit card.NetherlandsSpainBased on regulatory changes in 2017, opening a bank account is now possible online using e‑ID or e-Residency card, a video interview recording and facial recognition technology. Banks are working hard to develop technical solutions that will allow them to welcome clients from anywhere without a face-to-face meeting by enhancing the security of customer identification.e-business registerAllow entrepreneurs to register new business online._d3c00cee-caf8-11e7-b528-733ec06f01ff7.3EntrepreneursEstonia's e-Business Register is an advanced and secure tool that allows entrepreneurs to register new business online in just minutes without having to go to a notary or some other official. From 2011, most companies have been established over the internet using the e‑Business Register and this process has come down from 5 days to 18 minutes. The e-Business register allows you to register a new company over the internet, change data in the business register, file annual reports, manage the members list for political parties or make detailed inquires about other companies. All it takes to register an Estonian company is an ID card, Mobile-ID or e-Residency card, and an internet connection. The e-Residency programme (link) allows non-Estonian citizens to also access the e-Business register and use the digital solutions when establishing a company in Estonia. The e-Business register makes the process of registering a company and submitting documents like annual reports easy and efficient for users online no matter where they are.industry 4.0Embrace advanced automation and data exchange to create hyper-efficient factories._d3c00f0a-caf8-11e7-b528-733ec06f01ff7.4'Industry 4.0' refers to an expected, fundamental shift in the manufacturing sector whereby advanced automation and data exchange leads to the creation of hyper-efficient 'smart factories' as well as other significant improvements in the ways producers operate. Some insiders are calling this trend the Fourth Industrial Revolution. Introduction of Industry 4.0-type solutions could impact everything from how quality is monitored to how much effort goes into supply chain management. Several players in Estonia's ICT sector focus on Industry 4.0 solutions development. At the center of their strategy is a concept called Real Time Factory which, as the name suggests, allows managers to track key performance indicators in real time, showing where improvements can be made and allowing the entire factory to operate as one integrated system. Tallinn-based SimFactory, for example, specializes in helping electronics manufacturers adopt the Real Time Factory approach, giving them the kind of data-driven production that can streamline every aspect of their operations. Though factory owners and managers may be skeptical or find the prospect of adopting Industry 4.0-type solutions daunting, they should keep in mind that Estonian IT companies have already successfully overcome the significant inertia and hurdles involved in digitizing the government sector. For these companies, making fundamental improvements in the far more receptive private sector will seem like no challenge at all.educationImplement learning and teaching technology to improve the digital skills of the entire nation._d3c010ea-caf8-11e7-b528-733ec06f01ff8The educational digital revolution in Estonia aims to implement modern digital technology more efficiently and effectively in learning and teaching, and to improve the digital skills of the entire nation. For example, it includes ensuring that every student receives the necessary knowledge and skills to access modern digital infrastructure for future use. Estonia's success in the digital revolution can be seen in the educational landscape since twice as many students pursue IT careers in Estonia than the average in other OECD countries.e-schoolMake it easy way for parents, teachers and children to collaborate and organize all the information necessary for teaching and learning._d3c01482-caf8-11e7-b528-733ec06f01ff8.1TeachersTeachers enter grades and attendance information in the system, post homework, and evaluate student behaviour. They also use it to send messages to parents, students or entire classes.ParentsParents use it to stay closely involved in their children's education. With the help of round-the-clock access via the internet, they can see their children's homework assignments, grades, attendance information and teacher's notes, as well as communicate directly with teachers via the system.StudentsStudents can read their own grades and keep track of what homework has been assigned each day. They also have an option to save their best work in their own personal e-portfolios.School AdministratorsDistrict administrators have access to the latest statistical reports on demand, making it easy to consolidate data across the district's schools.e-School has more than 200,000 active users. The two most widely used web applications for schools in Estonia are called e-School and Studium. These innovative tools provide an easy way for parents, teachers and children to collaborate and organize all the information necessary for teaching and learning.dreamapplyOptimize the student admission process._d3c0173e-caf8-11e7-b528-733ec06f01ff8.2UniversitiesDreamApply platform serves universities in 20 countries... Several university application systems have been built using the DreamApply platform; for example, in Estonia, Italy, Finland, Lithuania and Ireland.EstoniaItalyFinlandLithuaniaIrelandStudying abroad is becoming more attractive year after year. Universities have to cope with an increasing number of applications from across the globe meanwhile differentiating high-quality students. In most universities today, student admission is often overly bureaucratic and difficult to track. Managing applications manually is too time-consuming for today's standards. The DreamApply automated platform removes a lot of the headache and optimizes different work processes. DreamApply has developed a student recruitment and marketing system that contributes to increasing the number of enrolled students by concluding and solving different problems, such as having all relevant information related to the admission available in one place, and reducing irrelevant e-mailing and administrative work for university personnel.estonian education information systemBring together all the information related to education in Estonia._d3c01aae-caf8-11e7-b528-733ec06f01ff8.3The Estonian Education Information System (EHIS) is a state database that brings together all the information related to education in Estonia. The database stores details about education institutions, students, teachers and lecturers, graduation documents, study materials and curricula. How to use all the personal and statistical data from EHIS is described in the EHIS personal and statistical data use guide. This service is intended for anyone in education, whether students enrolled in general, vocational, higher or hobby programmes, or the teachers and academic staff providing that education. It is also possible to access information on the qualifications and further training completed by teachers and academics. EHIS is also part of monitoring the education system so that the authorities can make sure it prepares people for the labour market of the future. Higher education is free in Estonia at public universities. EHIS stores data entered since 2005, so detailed information on general education levels across the population from school to university is available on request. Applying for university studies by simply transferring your details to the desired university is the most common use of the EHIS database.eliisProvide innovative and digital solutions for pre-schools and kindergartens to organize their daily work._d3c01d42-caf8-11e7-b528-733ec06f01ff8.4Pre-SchoolsKindergartensIn use at 50% of kindergardens.ParentsA parent has a convenient way to have a say in class activities, to be aware of your child’s and kindergarten’s activities, browse pictures of events and be in a direct contact with teachers.NurseriesSimple, convenient and paperless environment for all kindergarten employees allow compact communication with parents and storing all documents in one place.Government OfficialsComprehensive reporting and statistics about meals and occupancy, control teachers and class listings and communicate by sending notices or messages to kindergarten employees or parents.ELIIS is an online software solution that provides innovative and digital solutions for pre-schools and kindergartens to organize their daily work. ELIIS is easily manageable to people otherwise not so familiar with computers. The environment is fully protected against non-authorized users and the access for teachers and parents to see and manage the data can be specified in each section by the staff of each organization. The experience and feedback so far has been very positive: kindergarten teachers have been freed from filling in large amounts of daily paperwork, especially reports, in order to dedicate more time for the children. Parents are happy because of the comfortable and quick feedback about their children and overall activities done in the preschool or kindergarten. Mutual communication has become more convenient, accurate and fast... ELIIS functionality includes:Class Registers / JournalsSupport teacher-friendly class registers and journals_d3c02008-caf8-11e7-b528-733ec06f01ff8.4.1TeachersPlansProvide weekly and monthly plans_d3c02292-caf8-11e7-b528-733ec06f01ff8.4.2Child DevelopmentProvide child development maps_d3c024c2-caf8-11e7-b528-733ec06f01ff8.4.3CommunicationSupport thorough communications among teachers, managers and parents_d3c02788-caf8-11e7-b528-733ec06f01ff8.4.4TeachersManagersParentsCalendarsMaintain events calendars_d3c02a30-caf8-11e7-b528-733ec06f01ff8.4.5SurveysProvide short surveys for getting feedback from parents_d3c02c24-caf8-11e7-b528-733ec06f01ff8.4.6ParentsProfiles & MapsMaintain child profiles with customizable maps_d3c02e86-caf8-11e7-b528-733ec06f01ff8.4.7StatisticsProvide detailed statistical reports_d3c030ac-caf8-11e7-b528-733ec06f01ff8.4.9DocumentsManage documents_d3c032aa-caf8-11e7-b528-733ec06f01ff8.4.10AnnouncementsMaintain an announcement board_d3c0350c-caf8-11e7-b528-733ec06f01ff8.4.11GoalsShare annual goals_d3c0373c-caf8-11e7-b528-733ec06f01ff8.4.122017-11-16OwenAmburOwen.Ambur@verizon.net