PLAN 2015 - 2020
Source: https://www.hiltonheadislandsc.gov/publications/plans/StrategicPlan2015-2020-2030.pdf
Start: 2014-12-31 End: 2020-12-31 Publication Date: 2018-11-21
Organization: Town of Hilton Head Island (HHI)
Lyle Sumek Associates, Inc.
Mayor
Town CouncilTown ManagerSubmitter: Owen Ambur (Owen.Ambur@verizon.net)
To establish strategic direction for the Town of Hilton Head Island
Values
Living in Harmony with Nature and Protecting the Natural Beauty, and CreatingUnique Sense of Place
Sustaining Community Prosperity through a Diversified, Strong Local Economybased upon Resort, Retirement and Non Hospitality Businesses
Providing Meaningful Experiences that Cherish Our History, the Arts, Cultural Diversity and Enrich the Lives of Our Residents and Guests
Striving for Excellence in Everything We Plan, Build, Do and Maintain
Providing a Serene, Safe and Healthy Living Environment for Residents and Guests
Working Together and Volunteering for the Greater Good of the Hilton Head Island Community
Customer Service Standards:
Goal 1:
Positive Climate for Business Investment
Objective 1.1:
Develop public-private partners to stimulate business investment
Objective 1.2:
Increase business opportunities and investment on the Island
Stakeholder(s):
BusinessesObjective 1.3:
Have additional housing available for Hilton Head Island workforce: professional, service and middle level, international
Stakeholder(s):
WorkforceObjective 1.4:
Expand partnership with USCB and others for higher education and life-long learning facilities and programs
Stakeholder(s):
USCBObjective 1.5:
Encourage/Stimulate support the revitalization and business reinvestment in commercial centers
Goal 2:
Financially Sound, Excellent Services
Objective 2.1:
Maintain and enhance excellent municipal services provided by Town government
Objective 2.2:
Maintain high bond rating
Objective 2.3:
Maintain responsible Town reserves consistent with Town policies and national standards
Objective 2.4:
Hire and retain top quality Town workforce dedicated to serving the community
Stakeholder(s):
Town WorkforceObjective 2.5:
Provide Town services in the most cost effective manner
Objective 2.6:
Increase the residents' understanding of the value of Town finances, services and positive actions by Town employees
Stakeholder(s):
ResidentsTown EmployeesObjective 2.7:
Communicate more effectively with the community
Other Information:
accurate information, "Telling Town's Story"Goal 3:
Enrich Lives of Residents and Guests
Stakeholder(s):
ResidentsGuestsObjective 3.1:
Enhance arts and culture opportunities, activities and programs for all
Objective 3.2:
Support quality public schools and educational programs with graduates prepared for careers or higher education
Stakeholder(s):
SchoolsObjective 3.3:
Develop Mitchelville as a historic asset
Objective 3.4:
Maintain/enhance the Island's marinas and waterways
Objective 3.5:
Build a sense of community that is friendly and welcoming
Objective 3.6:
Maintain a safe community
Other Information:
people feeling secure anywhere on the IslandObjective 3.7:
Expand lifelong learning educational programs and opportunities
Goal 4:
Upgrade Public Infrastructure and Facilities
Objective 4.1:
Maintain a world class beach
Objective 4.2:
Achieve 100% sewer availability for all buildings and homes
Objective 4.3:
Enhance community connectivity to the internet/information highway
Objective 4.4:
Develop pedestrian friendly centers and areas
Stakeholder(s):
PedestriansObjective 4.5:
Manage, maintain Island waterways
Objective 4.6:
Improve roads and streetscapes
Goal 5:
Preeminence for Environmental Stewardship
Objective 5.1:
Maintain national and international recognition for Island's environmental stewardship and uniqueness
Objective 5.2:
Maintain effective stormwater management system
Objective 5.3:
Preserve the Island's natural resources: beach, waterways, forests, etc.
Objective 5.4:
Preserve unique natural and historic areas
Objective 5.5:
Have 100% availability of recycling: residential and commercial