Hilton Head Public Service DistrictHilton Head Public Service DistrictHHPSD_a066b5b1-de5e-4e88-a248-82dd02aa28e7To be a state of the art public utility, operated by an excellent, highly trained staff, providing the best practical levels of water and sewer customer service and satisfaction_84ac6a73-7038-4449-b9f3-205096abcffeHilton Head Public Service District is a public utility chartered by the General Assembly of South Carolina and owned by the people of the State. Its mission is to provide high quality water and sewer service to all developed properties within the district, and to deliver that service at a reasonable cost and in a timely manner, with sensitivity to the needs of the community and commitment to improving the environment of the island._6da6cf19-7ece-40b2-b9b4-6820278ca12bStrategic PlanningDeliberate strategic planningAlliancesAlliances with neighboring utilities and governmentsGood PersonnelCareful selection and training of personnelWell Managed Assets and FinancesAsset protection and fiscal controlCommunication with StakeholdersWell-informed customers brought about by thoughtful communicationsDiligent ManagementDiligent management of operationsCustomer ServiceCommitment to customer serviceProvide Superb Customer ServiceProvide superb customer service through a diverse, well-trained, motivated staff using proven technology_a2e3709f-6e39-4c3e-8a6e-d8256938819c1Expand Sewer Collection SystemContinue to expand our sewer collection system with the goal of achieving 100% connection within the 10-year Sewer Master Plan so that all customers, the community, and the environment receive the benefit of a comprehensive sewer service_d60e23c3-5afb-4134-be2e-4b70189498372Sustainable, Economical Water SupplyEstablish a sustainable, economical and balanced long-term water supply program to maintain and enhance the quality of life on Hilton Head Island_326340fe-9ce1-4a85-af34-45be820071a43Complete Master Strategic PlanComplete the current Master Strategic Plan process and apply it to guide all aspects of the District’s infrastructure needs, growth development, operations, and financial management_d1e746f3-ae69-4b5b-ab76-20ab980ca54c4Board of CommissionersOn an ongoing basis, review, and revise as required, the structure and core functions of the Board of Commissioners and its committees to optimize the accomplishment of these goals_1577efe7-7de8-4dee-8109-9b556f068bb85Expand AlliancesExpand the District’s alliances with other utilities, the County and Town to better coordinate activities, encourage interconnections, share resources, provide mutual support and reduce costs_aebe8210-4180-47e2-9042-7fd3981ed50662010-02-08http://www.hhpsd.com/About1.htmArthurColman (www.drybridge.com)colman@drybridge.com