Sustainable employment: Youth, economic vitality and why government needs a new approach
To succeed, policy makers need a deep understanding of theproblems and their underlying causes. They need to embracebig data and analytics to drive innovative welfare models. Byintegrating across agencies and organizations, governments canreduce barriers and empower people to take charge of theircareers and, ultimately, their lives. The economic prosperity ofcities, regions and countries is at stake.
In the end, a forecast that includes the loss of a large portion ofthe world's workforce as happy, health citizens and reliabletaxpayers does not paint a rosy economic picture, not tomention the implications for a harmonious and stable society.Governments must act quickly to change developing dynamicsand maximize every citizen's opportunity to be a productivemember of an economy. In particular, they need to focus onyouth unemployment to avoid a downward spiral of lost wagesand, potentially, a lost generation.
Organization: IBM Global Business Services (IBMGBS)
Stakeholders:
Young People
Nicole Gardner
Description:Co-Author -- Nicole Gardner lives in the United States andis Vice President and Global Industry Leaderfor Social Services, Government Healthcareand Tax for IBM Global Business Services.She leads a worldwide team of subject matterexperts who help government organizationsdevelop modernization strategies, innovativemodels for service delivery and best practices for improvedefficiency and effectiveness across a broad range of programareas. Nicole works with senior government leadership on someof the world’s most challenging social issues including modernizationfor social assistance programs, unemployment, disability,homelessness and child welfare and has published numerousbooks and articles on human capital management, e-businessand organizational change management.
Paul Pateman
Description:Co-Author -- Paul Pateman lives in the United Kingdomand is the IBM Global Social Services teamleader for Global Business Services. Paul leadsa worldwide team that helps social servicesorganizations develop modernization strategiesand implement best practices and newbusiness processes. His 30 years of experienceinclude expertise in large-scale eligibility systems, financialmanagement of benefits budgets and programs, and the use ofanalytics to fight fraud. Paul advises clients on challengesincluding how to move from a transactional to an outcomesfocusedmodel, how to use predictive analytics to design earlyinterventions that prevent adverse incidents, and how to breakdown information silos to promote a collaborative approach tocare and service plans. For the past three years, Paul has beenheavily engaged with supporting European clients to deliver theEuropean Union’s Social Policy objectives as part of IBM’s teamworking alongside the Commission.
Andreas Gollner
Description:Co-Author -- Since 2010, Andreas Gollner has been part ofthe IBM Global Government Center ofCompetence, where he currently acts as thePublic Employment Service Lead. With morethan 20 years' experience as a strategyconsultant and IT expert, Andreas advisessenior leaders in social services organizationson strategic matters connected with and leading to organizationaland technological transformations. Based in Vienna,Austria, he has a strong focus on working with CentralEuropean Public Employment Services. Andreas has workedspecifically with European Public Employment Services toleverage Internet technology and social media to enhance thelevel of service for citizens and increase cost efficiency andeffectiveness for the agencies involved.
To structurally attack and reduce the problem of youth unemployment.
Values
Employability
Transformation:
The road to transformation -- Digging deeply into data to take an integrated view and working across organizational boundaries to focus on long-term outcomes versus short-term transactions represents a new way of thinking. This challenges labor organizations to master new conceptual and operational models to successfully tackle unemployment in general -- and youth unemployment in particular. To prepare, labor organization leaders should focus on the following:
Data:
1. Big data and analytics: Harvest insights from historical patterns and underlying triggers to develop a better diagnosis of the full picture of contributing conditions and develop strategies to address conditions at the macro and individual levels.
Analysis
Innovation:
2. Innovation: Shift from reactive to proactive and from transaction to outcome focused and constantly reduce barriers to enable people to independently manage their lives and careers.
Integration:
3. Integration: Facilitate the seamless coordination and collaborationof a wide range of contributors inside your own organization, across other government entities and across other types of institutions, who can help achieve better outcomes for the long term
Young People
Nicole Gardner