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<?xml-stylesheet type="text/xsl" href="../part2stratml.xsl"?><PerformancePlanOrReport><Name>About the Interaction Design Foundation</Name><Description/><OtherInformation/><StrategicPlanCore><Organization><Name>Interaction Design Foundation</Name><Acronym>IDF</Acronym><Identifier>_99c0cb68-b30e-11ea-beb6-ad35f982ea00</Identifier><Description>With 82,024 graduates, the Interaction Design Foundation is the biggest online design school globally. We were founded in 2002...We’re market leaders in online design education because the world’s leading experts create our content and because we’re specialized in design. Our courses cover the entire spectrum of UX design from beginner to advanced.</Description><Stakeholder StakeholderTypeType="Generic_Group"><Name>IDF Clients</Name><Description>Our Course Certificates are trusted by industry leaders such as IBM and Adobe who train their teams with our courses. Universities such as MIT and the University of Cambridge include our material in their curricula.Our clients:</Description></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>IBM</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>HP</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Adobe</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>GE</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Accenture</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Allianz</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Phillips</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Deezer</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Capgemin</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Mcafee</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>SAP</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Telenor</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Cigna</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>British Parliment</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>State of New York</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Massachusetts Institute of Technology</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>University of Cambridge</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Imperial College London</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Stanford University</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>Indiana University</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Organization"><Name>IDF Executive Board</Name><Description>The Executive Board oversees and guides the overall direction of the Foundation. The composition of the board reflects our mission to serve both industry and academia.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Donald A. Norman</Name><Description>Director of The Design Lab at the University of California, San DiegoLa Jolla, California, United States -- Don Norman is Director of the Design Lab at the University of California, San Diego, cofounder of the Nielsen Norman Group, a member of the National Academy of Engineering, IDEO fellow, and former Vice President of Apple. He serves on numerous company and educational advisory boards and boards of directors. He has published 18 books translated into 24 languages including Emotional Design and Design of Everyday Things. He can be found at www.jnd.org</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Daniel Rosenberg</Name><Description>Founder of rCDO UX (Former Chief Design Officer at Oracle and SAP), San Jose, United States -- Daniel Rosenberg is a global UX executive with the full range of skills in interaction design, usability metrics, game design and design management. He has dozens of publications in the field and is a frequently requested speaker at UX conferences and consultant. During his period as UI Architect for Borland he invented many of the the design patterns still popular in contemporary GUI design. These include the design of the modern programming IDE and the use of "tabs" as an organizing principle for object oriented properties. Books he has contributed to the UX field include the text book "Human Factors in Product Design" (Elsevier 1991) as well as chapters in the "Handbook of Human Computer Interaction" (Elsevier 1988), "Coordinating User Interfaces for Consistency" (Academic Press 1989) and "Usability in Practice" (Academic Press 1994). He was a founding editor of ACM's NetWorker magazine and is an active member of the interaction-design.org advisory board. Specialties Global User Experience, Design Management, User Interface Design, Usability Measurement, Design Thinking &amp; UX Strategy Consulting.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Irene Au</Name><Description>Design Partner at Khosla Ventures, San Francisco, United States -- Irene is the former head of UX and Design at Google. Currently, she is an operating partner at Khosla Ventures, where she works with portfolio companies to make their design great. She is dedicated to raising the strategic value of design and user research through better methods, practices, processes, leadership and quality. Irene does this by building high performing teams, establishing design practices, mentoring and growing the next generation of great designers and directing the design of interfaces and experiences. She drives strategic discussions at the highest levels of companies, focusing first on user needs to inspire product innovation.A lifelong gadget girl and math and science geek, Irene built robots in college and went to graduate school at the University of Illinois at Urbana-Champaign to pursue studies in electrical and computer engineering. There, she found herself surrounded by young men who built technology for the sake of technology; however, Irene’s passion was to build technology inspired by people’s needs directed at solving real problems, so she carved her own path. Through coursework in engineering psychology and human factors, computer science and industrial engineering, she created her own program of study in human-computer interaction (HCI) during a time when studying HCI was unheard of. Irene then went on to be among the first designers with such a background in the consumer Internet space and began her career as an interaction designer at Netscape Communications.After Netscape, Irene joined Yahoo! in 1998, where she established Yahoo’s user experience design practice and led the team for eight years. In 2006, Irene joined Google and led the user experience team there for six years, where she was responsible for design and research for all Google-branded products worldwide. Following Google and prior to joining Khosla Ventures, Irene ran product design at Udacity.Irene also teaches yoga and meditation at Avalon Art and Yoga Center, one of Palo Alto’s oldest and most established yoga studios. She co-chairs the board of trustees at Bowman International School, a K-8 private Montessori school in Palo Alto, Calif.Irene holds a bachelor’s of science degree in electrical and computer engineering from the University of South Carolina Honors College summa cum laude and a master’s of science degree in industrial engineering and human-computer interaction from the University of Illinois, Urbana-Champaign.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Jonas Löwgren</Name><Description>Professor of Interaction Design at Linköping University, Eksjö, Sweden -- Jonas Löwgren is an interaction designer, researcher and teacher. Currently employed as professor of interaction and information design at Linköping University, Sweden. Main areas of expertise include collaborative media, interactive visualization and the design theory of digital materials.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Michael Arent</Name><Description>Board Member at Counter Culture Labs (Former Design Director at GE),Palo Alto, CA, United States -- Michael Arent is a Board Member of Counter Culture Labs (Oakland, CA), and involved in a humanitarian "bio-hacking" project, Open Insulin, to develop open source insulin.From 2013 to 2015, Michael served as the Design Director at GE Software Center of Excellence.Prior to joining GE, Michael was the Vice President of User Experience at SAP Business Objects, a division of SAP focused on analytics and business intelligence software solutions for the global business marketplace. He leads a global team of user experience professionals who conceptualize, design and assure the usability and harmonization of user interfaces and user experiences for a family of analytics and business intelligence products and solutions.Prior to joining SAP Michael managed and led design teams at companies such as Peoplesoft, Adobe, MetaDesign, Sun, and Apple Computer. He has been involved in forward thinking projects including advanced computer technologies exploration, interactive multimedia, interactive TV, broadband connected home, internet-based commerce in addition to enterprise business and analytics software solutions.Michael is co-author of two definitive books on software prototyping, Effective Prototyping for Software Makers and Effective Prototyping with Excel in addition to being the holder of six technology patents granted in the U.S. and internationally.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Bill Buxton</Name><Description>Principal Researcher at Microsoft, Toronto, Canada -- Bill Buxton is an interaction designer and researcher. He is Principal Researcher at Microsoft Research and prior to that, he was Principal of his own Toronto-based boutique design and consulting firm, Buxton Design. Bill is one of the pioneers in computer music, and has played an important role in the development of computer-based tools for film, industrial design, graphics and animation.As a researcher, he has had a long history with Xerox' Palo Alto Research Center and the University of Toronto (where he is still an Associate Professor in the Department of Computer Science, and Visiting Professor at the Knowledge Media Design Institute). During the fall of 2004, he was a lecturer in the Department of Industrial Design at the Ontario College of Art and Design, and during the Spring of 2005, he was a Visiting Scientist at Microsoft Research, Cambridge.From 1994 until December 2002, he was Chief Scientist of Alias|Wavefront, and from 1995, its parent company SGI Inc. In 2001, the Hollywood Reporter named him one of the 10 most influential innovators in Hollywood. In 2002 Time Magazine named him one of the top 5 designers in Canada, and he was elected to the ACM's CHI Academy.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>IDF Operations Team</Name><Description>Daily Operations Team -- The Daily Operations Team is responsible for the day-to-day operations of the Interaction Design Foundation. From creating content to perfecting the platform, the team ensures that the website works smoothly every day,for everyone around the world.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Mads Soegaard</Name><Description>Founder - Dubai, United Arab Emirates</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Rikke Friis Dam</Name><Description>Co-Founder - United Arab Emirates</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Armin Zahirovic</Name><Description>Community Manager - Sarajevo Bosnia and Herzegovina</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Paul Mateescu</Name><Description>Chief Bureaucracy Officer - Tranbjerg, Denmark</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>John Geddes</Name><Description>Course Editor - Florida, United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Siddharth Gulati</Name><Description>Course Editor - Tallinn, Estonia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alies Lapatsin</Name><Description>Software Engineer - Minsk, Belarus</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Mircea Boboc</Name><Description>Communication and Growth - Iasi, Romania</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Ditte Hvas Mortensen</Name><Description>Course Editor - Aarhus, Denmark</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Britt Larsen</Name><Description>Accountant - Denmark</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Peter Edwards</Name><Description>Accountant - Denmark</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Daniëlla Gyselinck</Name><Description>Business Development Manager - Abu Dhabi, United Arab Emirates</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Sunandita</Name><Description>Growth and Partnerships - Bangalore, South India, India</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Eduardo Ramos</Name><Description>Software Tester - Caracas, Distrito Capital, Venezuela</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Roman Kurachenko</Name><Description>Video editor - Mykolaiv, Ukraine</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alexandre Cruz Pulgatti</Name><Description>Senior Software Engineer - Ajax, Ontario, Canada</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Hasan Wajahat</Name><Description>Senior Front-End Developer - Islamabad, Punjab, Pakistan</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Tano Rojas</Name><Description>Developer - Hanoi, Vietnam</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Luke Chambers</Name><Description>Senior Producer, Community Content - Reservoir, Victoria, Australia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Paweł Mysior</Name><Description>Software Engineer - Gdańsk, Poland</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Amber Maurer</Name><Description>Communications &amp; Content for UX Mastery - Melbourne, VIC, Australia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Nikki de Castro</Name><Description>Member Support - Siargao, Surigao del Norte, Philippines</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>IDF Contributing Authors</Name><Description>Here are some of our contributing authors . These highly regarded professors and industry experts reflect our focus on creating top quality literature on UX design.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alan Dix</Name><Description>Computing Professor at Lancaster University - India</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Donald A. Norman</Name><Description>Director of The Design Lab at the University of California, San Diego - La Jolla, California, United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Kristina Höök</Name><Description>Professor in Human-Machine Interaction at Royal Institute of Technology (KTH) - Denmark</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Karen Holtzblatt</Name><Description>CEO at InContext Design - Denmark</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Clayton Christensen</Name><Description>Professor at Harvard Business School - Massachusetts, United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Frank Spillers</Name><Description>CEO at Experience Dynamics - Portland, OR, United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Stuart Card</Name><Description>Senior Research Fellow at Xerox PARC - United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Eric von Hippel</Name><Description>Professor at MIT Sloan School of Management - United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>IDF Continent Managers</Name><Description>The Continent Managers are responsible for managing the Local Groups on each continent with the help of Country Managers and Local Leaders.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Victor Asemota</Name><Description>Africa - Nigeria</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Binh Truong</Name><Description>Asia - Regional Manager (Asia), Digital Director - Hanoi, Vietnam</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>HAMED YAHYAEI</Name><Description>Europe - Design Lead | Service Designer | UXer | Global Design Ambassador -Stockholm + Scania, Sweden</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Dean Meyers</Name><Description>North America - Innovation/Strategy/Design Thinking Consultant - New York, NY, United States</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Binh Truong</Name><Description>Oceania - Regional Manager (Asia), Digital Director - Hanoi, Vietnam</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alexis Brantes Rodriguez</Name><Description>South America - Service Designer &amp; ACII Researcher - Santiago of Chile, Chile</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>IDF Country Managers</Name><Description>The Country Managers are responsible for managing the Local Groups in their respective countries. Each operates with the help of the Local Leaders in that country.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Sebastian D'Amore</Name><Description>Argentina - Interaction Designer - Buenos Aires, Buenos Aires, Argentina</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Mark Trischuk</Name><Description>Australia - Product, UX/UI &amp; Visual Designer - Hobart, Tasmania, Australia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Hannes Robier</Name><Description>Austria - CEO youspi &amp; Chair World Usability Congress &amp; World UX Tour - Graz, Austria</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Md. Faruk Hossain</Name><Description>Bangladesh - Head of Design, Social Innovation Lab - Dhaka, Bangladesh</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alok Nandi</Name><Description>Belgium - Creative Director - Brussels, Belgium</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Ricardo Sato</Name><Description>Brazil - Software maker at Nubank Brasil - Sao Paulo, São Paulo, Brazil</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Pamela Donoso Oggero</Name><Description>Chile - Journalist, expert in Digital Area | Lead I.A. &amp; Content Manager - Santiago Region, Metropolitana, Chile</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Marcela Gómez</Name><Description>Colombia - Experience Designer - Bogotá, Colombia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Anibal Solis</Name><Description>Costa Rica - UX/UI Designer And Founder of Code&amp;Sign | Digital Agency - Curridabat, Costa Rica</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Aimilia Tzanavari</Name><Description>Cyprus - User Experience (UX) Manager - Nicosia, Cyprus</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Natalia Suarez</Name><Description>Dominican Republic - UX Designer and Researcher - Santo Domingo, Dominican Republic</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alok Nandi</Name><Description>France - Creative Director - Brussels, Belgium</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Niels D. Siebenborn</Name><Description>Germany - Define, Design, Deliver - Frankfurt am Main, Germany</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Anthea Blanas</Name><Description>Greece - Experience Design Lead - Sydney, Australia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Nadeem Khan</Name><Description>India - Principal Designer - Mumbai, Maharashtra, India</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Ahmad Maulana Yahya</Name><Description>Indonesia - Designer - Sleman, Yogyakarta, Indonesia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Alireza Nikookar</Name><Description>Iran - User Experience Evangelist, Strategist &amp; Consultant / Senior Lecturer - Tehran, Iran</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Daniel Peixoto</Name><Description>Ireland - Senior UX &amp; UI Designer for Medical Devices - Dublin, Ireland</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Jim Rawson</Name><Description>Isle of Man - Design manager - Douglas, Isle of Man, United Kingdom</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Hoang Huynh</Name><Description>Italy - Head of Experience and Service Design - Milan, Italy</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Maxwell Forrest</Name><Description>Japan - UX Researcher / Product Strategist - Kawasaki, Kanagawa, Japan</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Ahmad M Alhuwwari</Name><Description>Jordan - UX Mentor | Evangelist | Consultant - Amman, Jordan</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Almas Tuyakbayev</Name><Description>Kazakhstan - CEO at product design company - Almaty, Kazakhstan</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Juan M. Gonzalez Calleros</Name><Description>Mexico - UX Specialist, SCRUM trainer - Puebla, Mexico</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Mehdi Bouayaben</Name><Description>Morocco - Creative Designer - Casablanca, Morocco</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Guidione Machava</Name><Description>Mozambique - UX Designer - Matola, Mozambique</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Lucas Coelho</Name><Description>New Zealand - Head of Design - Auckland, New Zealand</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Victor Asemota</Name><Description>Nigeria</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Sandra Maria Vilchez Cajo</Name><Description>Peru - Senior UX Consultant, Digital strategist and Professor - Lima, Peru</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Joana Laranjeira de Faria Pais</Name><Description>Portugal - Ux Designer - Lisboa, Portugal</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Flaviu-Constantin Caragea</Name><Description>Romania - Drobeta-Turnu Severin, Romania</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Georgy Saveliev</Name><Description>Russia - UX coach, Head of IDF Coaching and Certification - Moscow, Russia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Mohammed Alibrahim</Name><Description>Saudi Arabia - Experience Innovation Consultant - Dhahran, Saudi Arabia</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Dereck du Toit</Name><Description>South Africa - UX Researcher &amp; Strategist - Garden Route, South Africa</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Juan José Elizondo</Name><Description>Spain - Experience Design and Research (UX/CX/HCI) - IDF Spain Country Manager - Madrid, Spain</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>HAMED YAHYAE</Name><Description>Sweden - 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