Information Management: Who Will the Leaders Be in Your Organization?Turn Information Chaos into Information OpportunityIS THERE A WAY TO THINK ACROSS THESE ISSUES TO CREATE MORE SUCCESSFUL OUTCOMES?AIIM_0ec943fa-12d6-11e1-8dfb-29277a64ea2aJohn ManciniPresident, AIIMConsumersProcess WorkersKnowledge WorkersSecurity OfficersRecords ManagersLawyersIT PeopleC-Suite ExecutivesInformation at work that is simple, secure, and available anywhere, anytime, and on any device._dc80dff4-86f2-11e4-9d1a-9bee08c29cb5To improve organizational performance by empowering a community of leaders committed to information-driven innovation._dc80e27e-86f2-11e4-9d1a-9bee08c29cb5ConsumerizationCONSUMERIZATION is transforming what users expect from applications and how we deliver them. User CentricityWe are now in the era of user-centric IT.AccessCLOUD AND MOBILE are creating an expectation of anywhere, anytime access and transforming how we engage with customers and employees.TranformationEngagementDataTHE INTERNET OF THINGS is generating massive amounts of new data and information, creating enormous new challenges and opportunities.InformationCustomer SatisfactionThe Impact…"Our processes are broken, we are buried in information and it is killing our ability to satisfy our customers."Data ReuseProcess workers – "Quit making us enter the same information in five different spreadsheets."KnowledgeKnowledge workers – "We're drowning in information but thirsty for knowledge."SecuritySecurity officers – "Information is leaking out of the organization at every turn."Risk ManagementRecords managers and lawyers – "The volume of information that is beyond our ability to control is increasing business risk and exposure."Business RequirementsIT people – "We can’t keep up with the demands of the business and they are working around us rather than with us."Emerging TechnologyThe C-Suite – "We are spending so much effort just keeping the lights on that I am afraid we will miss the next wave of technology and be left behind."Risk ManagementMinimize the risk of information chaos_dc80e350-86f2-11e4-9d1a-9bee08c29cb51Information GovernanceCreate a strategy_dc80e3fa-86f2-11e4-9d1a-9bee08c29cb51.1E-Records ManagementAutomate records and e-discovery_dc80e4a4-86f2-11e4-9d1a-9bee08c29cb51.2SharepointImprove Sharepoint governance_dc80e53a-86f2-11e4-9d1a-9bee08c29cb51.3EngagementUse information to engage stakeholders_dc80e5da-86f2-11e4-9d1a-9bee08c29cb52Web Content ManagementImprove customer experience online_dc80e67a-86f2-11e4-9d1a-9bee08c29cb52.1CollaborationMake it easier to work together_dc80e71a-86f2-11e4-9d1a-9bee08c29cb52.2Process AutomationAutomate processes_dc80e846-86f2-11e4-9d1a-9bee08c29cb53Enterprise Content ManagementUse content to drive processes_dc80e8f0-86f2-11e4-9d1a-9bee08c29cb53.1Business Process ManagementStandardize and digitize processes_dc80e99a-86f2-11e4-9d1a-9bee08c29cb53.2Scanning & CaptureGet rid of paper_dc80ea44-86f2-11e4-9d1a-9bee08c29cb53.3InsightExtract insight from information_dc80eaee-86f2-11e4-9d1a-9bee08c29cb54SearchMake information easier to find_dc80eb8e-86f2-11e4-9d1a-9bee08c29cb54.1Taxonomy & MetadataOrganize information_dc80ec38-86f2-11e4-9d1a-9bee08c29cb54.2Content AnalyticsFind value in digital landfills_dc80ece2-86f2-11e4-9d1a-9bee08c29cb54.32014-12-18http://ll1.workcast.net/10074/6215579225321917/Documents/20141218-aiimwebinar-final.pdfOwenAmburOwen.Ambur@verizon.net