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 xsi:schemaLocation="urn:ISO:std:iso:17469:tech:xsd:PerformancePlanOrReport http://stratml.us/references/PerformancePlanOrReport20160216.xsd" Type="Strategic_Plan"><Name>About Intrado</Name><Description>At Intrado, We Help Turn Information into Insight</Description><OtherInformation>Connecting people with each other and the right information is mission-critical.
But with an increasingly complex world generating exponentially more data, it becomes ever harder to see through the noise. Intrado develops innovative, cloud-based technology to make it easier, more effective and efficient to deliver connections that count in this increasingly complex world.</OtherInformation><StrategicPlanCore><Organization><Name>Intrado</Name><Acronym>INTRD</Acronym><Identifier>_53543a9c-903e-11ed-aa8d-8df32783ea00</Identifier><Description/><Stakeholder StakeholderTypeType="Generic_Group"><Name>Intrado Executive Team</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>John Shlonsky</Name><Description>Chief Executive Officer &amp; President ~ John Shlonsky is Chief Executive Officer and President of Intrado. He joined Intrado in November 2017. John's career spans more than 25 years in the payments, technology and financial services industries. Most recently, he was senior executive vice president of TSYS and president of TSYS' Merchant Services segment. John joined TSYS in 2016 as a result of the company's acquisition of TransFirst, where he was chief executive officer and president from 2006 to 2015. Prior to joining TransFirst, he spent 11 years at First Data Corporation in various senior management positions including president of Merchant Services and has also served in financial management roles within Smith Barney, Chadbourne &amp; Parke and Grumman Data Systems.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Chris Wikoff</Name><Description>Executive Vice President &amp; Treasurer ~ Chris Wikoff is Executive Vice President &amp; Treasurer of Intrado Corporation. Chris joined the Company as its Treasurer in January 2016. Prior to joining the Company, Chris served in various corporate finance leadership roles with responsibility for treasury, tax, accounting, and finance, inclusive of his position as Vice President &amp; Treasurer for CommScope, a network infrastructure provider, from 2004 through December 2015.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>John Russo</Name><Description>Executive Vice President of Finance ~ John Russo is Executive Vice President of Finance of Intrado Corporation. John joined the Company in December 2019. Prior to joining the Company, John served as Vice President, Head of Financial Planning &amp; Analysis and Business Intelligence for DataStax, a data management company, from November 2018 to December 2019. From February 2008 through November 2018, John served in various finance positions, including Vice President, Global Financial Planning and Analysis, for CA Technologies, a business-to-business software provider.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Nimesh Davé</Name><Description>President, Notified ~ Nimesh Davé is President of the Notified segment at Intrado. He joined Intrado in July 2022 after a successful history of leading technology and cloud-based businesses. Prior to joining Notified, Nimesh was President of Global Cloud, a multi-billion dollar worldwide, virtual business division within Ingram Micro Corporation, a global leader in technology and supply chain services. Before Ingram Micro, he spent two decades as a leader within Tech Data Corporation, working in Europe, Brazil, Canada, and the United States. During this time, he drove improved operations, established a new line of business, led major Enterprise Resource Planning (ERP) initiatives, and redesigned numerous European functions while effectively integrating 25 acquisitions into the business.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Jeff Robertson</Name><Description>President, Life &amp; Safety ~ Jeff Robertson is President of the Life &amp; Safety segment at Intrado. Prior to joining Intrado, Jeff was the SVP and General Manager of Public Safety at RapidSOS, responsible for leading public safety strategies. Previously, he was the Chief Executive Officer of Airbus DS Communications, a leading provider of command center software for emergency call-handling. Mr. Robertson has held leadership roles for 9-1-1 solutions and software consulting firms and was the founder of the 9-1-1 Industry Alliance. Earlier in his career, Jeff served in leadership roles for Tel Control, CML Emergency Services, Comcast Cable, and Cogeco Cable.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Rebecca Jones</Name><Description>Senior Vice President &amp; General Manager, Mosaicx ~ Rebecca Jones is Senior Vice President and General Manager of Mosaicx from Intrado. She joined Intrado in January 2021 from Appriss, a SaaS data, analytics, and technology company, where she served as vice president of operations, responsible for driving operational strategy and margin expansion while managing global teams across data management, professional services, technical support, and customer contact centers. In her 25+ year career, she has held a broad range of executive operations roles focused on growing businesses, people, and profit margins. Rebecca also serves as a member of the board and technology chair for the National Association of Women Business Owners (NAWBO).</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Lou Brucculeri</Name><Description>Executive Vice President &amp; General Counsel ~ Louis Brucculeri is Executive Vice President and General Counsel of Intrado. He joined Intrado in November 2017, bringing over 25 years of legal experience and 30 years of experience in computing, communications and software technologies. During his legal career, Lou was honored to be appointed in advisor roles to several federal courts in many different cases. He has worked with technology innovators such as Intel, Apple, ServiceNow, Polycom, McAfee and ZTE. Earlier in his career, Lou also served in senior in-house roles with Compaq and seminal internet innovators Alta Vista and Zip2. He has been honored by multiple national publications for his exceptional legal work, especially in the area of intellectual property law.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Steve Cadden</Name><Description>Chief Operating Officer ~ Steve Cadden is Chief Operating Officer of Intrado. He joined Intrado in August 2018. Steve's career has encompassed working for both public and private companies in the financial services and technology industries. Prior to Intrado, Steve was executive vice president and chief operating officer of TSYS' Merchant Services segment. Before TSYS, he held senior leadership positions with TransFirst and First Data Corporation. He has over 25 years of experience in leading large complex organizations through business transformation creating significant organizational efficiency and operational effectiveness.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Anup Nair</Name><Description>Chief Information Officer ~ Anup Nair is Chief Information Officer of Intrado. He joined Intrado in March 2018. Prior to Intrado, Anup was chief information officer and chief technology officer of Vantiv, now Worldpay. Anup has also served as chief information officer for several businesses at Barclays, Morgan Stanley and Citibank. He has over 22 years of experience in leading large global organizations through significant transformation and growth.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Karen Whalen</Name><Description>Chief Human Resources Officer ~ Karen Whalen joined Intrado in March of 2018 as Chief Human Resources Officer. Prior to Intrado, Karen held various senior HR and business leadership roles across First Data, now part of Fiserv. With more than 30 years in global organizations including First Data and Citibank, Karen has extensive experience in organizational effectiveness, HR transformation, M&amp;A, Diversity, Equity, and Inclusion (DEI) leadership, sales effectiveness and change management.</Description></Stakeholder></Organization><Vision><Description>People connect with each other and the right information</Description><Identifier>_53543bbe-903e-11ed-aa8d-8df32783ea00</Identifier></Vision><Mission><Description>To turn information into insight</Description><Identifier>_53543c7c-903e-11ed-aa8d-8df32783ea00</Identifier></Mission><Value><Name>Data</Name><Description/></Value><Value><Name>Information</Name><Description/></Value><Value><Name>Insight</Name><Description/></Value><Value><Name>Innovation</Name><Description/></Value><Value><Name>Technology</Name><Description/></Value><Value><Name>Ease of Use</Name><Description/></Value><Value><Name>Effectivenes</Name><Description/></Value><Value><Name>Efficiency</Name><Description/></Value><Value><Name>Connection</Name><Description/></Value><Goal><Name>Cloud</Name><Description>Enable collaboration on a global scale</Description><Identifier>_53543e5c-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Cloud Collaboration on a Global Scale ~ Real-time collaboration drives noticeable productivity gains with more agile, focused and capable teamwork -- anytime, anywhere.</OtherInformation><Objective><Name>Collaboration &amp; Teamwork</Name><Description>Support real-time collaboration and teamwork</Description><Identifier>_53543f60-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>1.1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Collaboration on a Global Scale ~ Real-time collaboration drives noticeable productivity gains with more agile, focused and capable teamwork -- anytime, anywhere.</OtherInformation></Objective><Objective><Name>Customer Experience</Name><Description>Offer CX consultation, business intelligence and CX strategies</Description><Identifier>_53544014-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>1.2</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Mosaicx ~ Industry-best technology with ongoing CX consultation, business intelligence and CX strategies creates a truly unique customer experience for your brand.</OtherInformation></Objective><Objective><Name>Calling</Name><Description>Enable calls to anyone, anywhere, anytime</Description><Identifier>_535440d2-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>1.3</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Hosted Voice | Calling ~ Reliable, scalable PBX and SIP trunking solutions to let modern organizations call anyone, anywhere, anytime.</OtherInformation></Objective><Objective><Name>Engagement</Name><Description>Engage with customers, colleagues and partners anywhere, on any device</Description><Identifier>_5354417c-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>1.4</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>Customers</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Colleagues</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Partners</Name><Description/></Stakeholder><OtherInformation>Communication | Collaboration ~ Chat, meetings and more solutions to engage with customers, colleagues and partners anywhere, on any device.</OtherInformation></Objective><Objective><Name>Contact Centers</Name><Description>Create customer experiences in any communication channel</Description><Identifier>_53544230-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>1.5</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>Contact Centers</Name><Description/></Stakeholder><OtherInformation>Contact Center ~ Self-supported and fully managed solutions to help create your ideal customer experience in any communication channel.</OtherInformation></Objective></Goal><Goal><Name>Insights &amp; Outcomes</Name><Description>Drive meaningful insights and outcomes from your communications</Description><Identifier>_535442ee-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>2</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Get To Know Notified ~ Everything you need to drive meaningful insights and outcomes from your communications.</OtherInformation><Objective><Name>Events</Name><Description>Create event experiences</Description><Identifier>_535443a2-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>2.1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Collaboration | Event Solutions ~ Create unforgettable event experiences to build brand and community engagement.</OtherInformation></Objective><Objective><Name>Marketing</Name><Description>Optimize brand value, increase earned media, and drive meaningful business impact</Description><Identifier>_53544460-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>2.2</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Public Relations Solutions ~ Optimize brand value, increase earned media, and drive meaningful business impact.</OtherInformation></Objective><Objective><Name>Investor Relations</Name><Description>Manage stakeholder communications and regulatory requirements</Description><Identifier>_53544550-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>2.3</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>Investors</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Shareholders</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Financial Regulators</Name><Description/></Stakeholder><OtherInformation>Investor Relations Solutions ~ Manage stakeholder communications and regulatory requirements to maximize shareholder value.</OtherInformation></Objective></Goal><Goal><Name>Life &amp; Safety</Name><Description>Keep people safe</Description><Identifier>_53544668-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>3</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Impacting Life &amp; Safety ~ Keeping you safe with best-in-class public safety and critical event solutions that impact lives every day.</OtherInformation><Objective><Name>Safety Services</Name><Description>Provide links between the public and public safety</Description><Identifier>_5354476c-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>3.1</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>The Public</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Public Safety Officials</Name><Description/></Stakeholder><OtherInformation>Emergency Response Communication Technology for Safety Services ~ Technology solutions and services providing critical links between the public and public safety.</OtherInformation></Objective><Objective><Name>School Communications</Name><Description>Enable school notifications, mobile apps, and web content management</Description><Identifier>_5354483e-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>3.2</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>Schools</Name><Description/></Stakeholder><OtherInformation>School Communication System Solutions via SchoolMessenger ~ Combine school notifications, mobile apps, and web content management all under one, easy-to-use platform</OtherInformation></Objective><Objective><Name>Patient Engagement</Name><Description>Enable connections with patients, automation of outreach, and patient engagement workflows</Description><Identifier>_53544906-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>3.3</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>Healthcare Providers</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Patients</Name><Description/></Stakeholder><OtherInformation>Full-Suite Patient Engagement Solution ~ Securely connect with patients, automate outreach and solve patient engagement workflows in real-time using our EHR embedded solution, HouseCalls Pro™.</OtherInformation></Objective></Goal><Goal><Name>Connections</Name><Description>Build real-time connections across people, organizations, partners, devices, supply chain links</Description><Identifier>_535449ce-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>4</SequenceIndicator><Stakeholder StakeholderTypeType="Generic_Group"><Name>People</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Organizations</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Partners</Name><Description/></Stakeholder><OtherInformation>Connecting People, Enterprises and Networks ~ Building real-time connections across people, organizations, partners, devices, supply chain links and beyond.</OtherInformation><Objective><Name>Telecommunications</Name><Description>Deliver interconnection services</Description><Identifier>_53544af0-903e-11ed-aa8d-8df32783ea00</Identifier><SequenceIndicator>4.1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Telecommunications ~ Intrado Communications connects people and networks by delivering interconnection services for all types of providers.</OtherInformation></Objective></Goal></StrategicPlanCore><AdministrativeInformation><StartDate/><EndDate/><PublicationDate>2023-01-09</PublicationDate><Source>https://www.intrado.com/about-us</Source><Submitter><GivenName>Owen</GivenName><Surname>Ambur</Surname><PhoneNumber/><EmailAddress>Owen.Ambur@verizon.net</EmailAddress></Submitter></AdministrativeInformation></PerformancePlanOrReport>