5iKM3 KM Maturity ModelThe model was developed by Tata Consultancy Services. It is based on the belief that in any organzation, the goal of KM is to transform organizational knowledge into business benefits. In this model, each maturity level is defined based on how people, process, and technology interact with each other within the organization and are influenced by the corporate culture.Tata Consultancy ServicesTCS_574604d5-bdfa-11e3-82ff-534fc17e39b0_574604d6-bdfa-11e3-82ff-534fc17e39b0To transform organizational knowledge into business benefits_574604d7-bdfa-11e3-82ff-534fc17e39b0InformalityInformally combine KM with business delivery_574604d8-bdfa-11e3-82ff-534fc17e39b0Level 1Initial: - No formal processes for effectively combining KM with business delivery_574604d9-bdfa-11e3-82ff-534fc17e39b0IntentAcknowledge the potential of KM to help realize business benefits_574604da-bdfa-11e3-82ff-534fc17e39b0Level 2Intent:- The potential of KM to help realize business benefits is acknowledged_574604db-bdfa-11e3-82ff-534fc17e39b0IntegrationIntegrate KM with its business processes_574604dc-bdfa-11e3-82ff-534fc17e39b0Level 3Initiative:- The organization has already intergrated KM with its business processes- The benefits and impacts of KM are observed_574604dd-bdfa-11e3-82ff-534fc17e39b0IntelligenceCollaborate and share in all business processes_574604de-bdfa-11e3-82ff-534fc17e39b0Level 4Intelligent:- Collaboration and sharing in all business processes- Collective and collborative organizational intelligence_574604df-bdfa-11e3-82ff-534fc17e39b0InnovationUse knowledge to optimize business processes and gain competitive advantage_574604e0-bdfa-11e3-82ff-534fc17e39b0Level 5Innovative:- Knowledge becomes the organization's own asset- The organization is able to use its knowledge to optimize its business processes and gain a competitive advantage_574604e1-bdfa-11e3-82ff-534fc17e39b02014-04-06https://sites.google.com/site/thekmbible/home/maturity-modelOwenAmburOwen.Ambur@verizon.net