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<?xml-stylesheet type="text/xsl" href="../part2stratml.xsl"?><StrategicPlan><id/><Name>InfoSys KM Maturity Model</Name><Description>Infosys Technologies' KM vision is to become "an organization where every action is fully enabled by the power of knowledge". As a result, they developed a KM maturity model to help them assess the maturity level of their KM system. Again, 5 maturity levels are defined, and each level is characterized by the efficiency of the knowledege life cycle, which consists of Knowledege Acquistion, Knoweledge Dissemination, and Knowledge Reuse.</Description><OtherInformation/><StrategicPlanCore><Organization><Name>Infosys Technologies</Name><Acronym>IT</Acronym><Identifier>_d9481323-bdfb-11e3-a40f-5d37c17e39b0</Identifier><Description/><Stakeholder><Name/><Description/></Stakeholder></Organization><Vision><Description>To become an organization where every action is fully enabled by the power of knowledge.</Description><Identifier>_d9481324-bdfb-11e3-a40f-5d37c17e39b0</Identifier></Vision><Mission><Description>To assess the maturity level of KM systems</Description><Identifier>_d9481325-bdfb-11e3-a40f-5d37c17e39b0</Identifier></Mission><Value><Name/><Description/></Value><Goal><Name>Training</Name><Description>Create organizational knowledge via formal training</Description><Identifier>_d9481326-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator>Level 1</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Default:- The only way to create organizational knowledge is via formal training- There is no management of knowledge</OtherInformation><Objective><Name/><Description/><Identifier>_d9481327-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal><Goal><Name>Needs</Name><Description>Share knowledge when the need arises</Description><Identifier>_d9481328-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator>Level 2</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Reactive:-Knowledge is only shared when the need arises</OtherInformation><Objective><Name/><Description/><Identifier>_d9481329-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal><Goal><Name>Awarness</Name><Description>Develop a basic KM system and encourage knowledge-sharing</Description><Identifier>_d948132a-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator>Level 3</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Aware:- A basic KM system is developed and meets business needs- Knowledge-sharing activities are actively encouraged- The benefits of KM are beginning to be realized</OtherInformation><Objective><Name/><Description/><Identifier>_d948132b-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal><Goal><Name>Conviction</Name><Description>Resuse knowledge at a project level</Description><Identifier>_d948132c-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator>Level 4</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Convinced:- Enterprise-wide KM system has been established- Quality and usage of contents are ensured- Knowledge is resused at a project level</OtherInformation><Objective><Name/><Description/><Identifier>_d948132d-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal><Goal><Name>Sharing</Name><Description>Eliminate organizational boundaries and continuously improve knowledge processes</Description><Identifier>_d948132e-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator>Level 5</SequenceIndicator><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>Sharing:- Knowledge sharing becomes an organizational culture- Organizational boundaries are eliminated- Knowledge processes are continuously improved</OtherInformation><Objective><Name/><Description/><Identifier>_d948132f-bdfb-11e3-a40f-5d37c17e39b0</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation/></Objective></Goal></StrategicPlanCore><AdministrativeInformation><StartDate/><EndDate/><PublicationDate>2014-04-06</PublicationDate><Source>https://sites.google.com/site/thekmbible/home/maturity-model</Source><Submitter><FirstName>Owen</FirstName><LastName>Ambur</LastName><PhoneNumber/><EmailAddress>Owen.Ambur@verizon.net</EmailAddress></Submitter></AdministrativeInformation></StrategicPlan>
