Office of Information Technology, State of MaineOffice of Information Technology, State of MaineOIT_45a07f2e-75e3-43eb-8427-449d41ff89fbTo use technology to be a recognized leader in delivering cost effective services desired by citizens, businesses and government organizations, while maximizing constituent participation in the government process_6b23e8ad-6821-4d14-8316-54b01c3ab7f8ConfidentialityImplement security policies and technologies to maintain confidentiality of constituent information_33677648-7e65-483e-81a4-46bea399c867Security 1Internet ArchitectureDevelop a secure, robust Internet infrastructure capable of initiating, confirming and executing all manner of business transactions_3fc0a2e6-ba69-4e44-ab4b-381727c1b3fdSecurity 2Data ArchitectureImplement a data architecture that will provide a uniform and secure mechanism for data acquisition, storage, retrieval and update_71feb76a-18bf-45ab-b879-16020895b8e1Security 3Computer Forensics ExpertiseMaintain sufficient computer forensic expertise to combat specific threats and to investigate and prosecute specific criminal acts_1be75611-2240-4d6d-b2ad-1cb21bd80f54Security 4Backup and Disaster Recovery ExpertiseMaintain sufficient backup and disaster recovery expertise to minimize the effect of catastrophic events on the information technology infrastructure_8023ff3e-df70-4b98-9393-e69772fc5ac3Security 5Business Continuity PlansEstablish business continuity plans to ensure reliable and secure service delivery_97226754-d7aa-48aa-ac99-1c99ebc44e12Security 6Support Business Requirements and Reduce CostsUse IT to support business requirements and to achieve cost reductions through more effective and efficient use of IT resources_1880cefe-0c6c-4888-835c-4fc6ed176ee5Management 1Training, Career Paths, and Emerging TechnologiesDevelop training programs and clear career paths for all IT staff, encouraging education on emerging technologies_2ecbfdec-125c-46a0-a603-63747189d964Management 2IT Knowledge SharingIncorporate an IT knowledge sharing/transfer program across agencies that will reduce redundant effort, encourage cross training of individuals, and exploit centers of expertise_cc888b73-0d4b-400d-bf50-332480167ae3Management 3Business OrientationMake IT a business-driven line activity, not a technology-driven activity_9486b237-b3fb-4607-ad0b-770d08030fcdManagement 4Value-based Decision MakingMake IT funding decisions based on value_a6827c8f-67a3-4f76-beac-abc672e3f600Management 5Continuous ImprovementDrive constant year-to-year operational productivity improvements through monitoring best-in-class IT benchmarks_771b8d5a-c6b2-4279-9ee3-e21938361cddManagement 6Smart Business and ITDrive a business-smart IT organization and an IT-smart business operation_e0809855-ef2b-4a22-aec1-ecd6925c4ab3Management 7Foundational SystemsImplement systems to provide a foundation upon which web-based services can be added without major modifications_17ca6c0e-299d-431f-99a8-1867711d8a4fWeb 1Accessible and Navigable SitesCreate easily navigable/user friendly web sites that are compliant with accessibility regulations_ff6278a1-aca8-4ef4-8462-d108a8042455Web 2Easy Entry PointsImplement consistent and transparent technologies to ensure easy constituent entry points and access to data_cd7c4dc6-1c34-468f-9db5-a0ac78be7a65Web 3Multiple ChannelsProvide multiple channels for constituent access with a push towards the lower cost channels_086e2f65-b504-438b-81ed-552383b97ac0Web 4Desktop Computer Tool BoxImplement a desktop computer "tool box" that enables Agencies to easily collaborate on virtual system-wide teams without any specific knowledge of other team members’ desktop environment_0f0350ef-9f61-42a3-a2da-ee65f3bb3ad2Web 5E-mail and Messaging InfrastructureMaintain a messaging/e-mail infrastructure that facilitates our communication and collaboration with the world_4afe2b26-7c8f-4e29-95d2-f5dff69c20a3Web 6Business Transaction CapabilitiesDevelop a secure, robust Internet infrastructure capable of initiating, confirming and executing all manner of business transactions to ensure current and future customer constituencies can do business with the State on the Internet_10dd56b0-e6b5-4583-b16a-8e2a21c43016Web 7Intranet CapabilitiesExploit intranet technologies that enable employees to communicate, access reference data, follow up on open issues, order goods or services, and provide other intra-government services_4d729661-8927-4df1-898f-d699f27b3aa4Web 8Foundational SystemsImplement systems to provide a foundation upon which web-based services can be added without major modifications_fb0f8302-2956-48be-a930-0b9dc6fef1e5Applications 1Data and Function SharingAllow sharing of functions and data between applications by bridging different technical platforms_eada7e13-2ac5-4211-a617-eefdec52e6c3Applications 2Off-the-Shelf ApplicationsPurchase “off-the-shelf” applications if they provide best of class, cost-beneficial and required services instead of using custom development_0f796957-47d0-4fd9-9c62-63ce35d8b482Applications 3Browser AccessAcquire or develop applications in such a way as to facilitate user access by Web browser_b5cda30e-b862-429f-ae05-c2a9e2ce3eb7Applications 4Agile, Nonproprietary ArchitectureImplement an application architecture that enables IT to quickly deliver and upgrade strategic computer applications. Proprietary frameworks should be avoided or contained._d5902c9e-326e-4be0-b197-ff0664f4d043Applications 5Platform IndependenceApplication architecture should provide for the independent selection of a platform for application execution and database services_012acfca-df87-42bc-b0e7-1c6c69989a6bApplications 6Round-the-Clock ServiceMaintain an applications and technology infrastructure that exploits an architecture that enables 24x7 technical and business operations_fda4d671-c046-47c2-b6c9-f089ddff68b9Applications 7Near-Term, Business-Focused ResultsDemand near-term, business-focused results from development efforts_1d1d6777-be74-4ddc-925d-2d967d2c6ccbApplications 8Transparency and ConistencyIncorporate transparency and consistency into data design across the State to provide our constituents with easily accessible data_1f07ef73-f5b8-4d2c-ba9d-92d291de9fedData 1 Required content not provided Maintain a comprehensive data directory of the most commonly used elements (name, address, telephone #) as a foundation for object-oriented programming for large-scale development efforts and to promote rapid turnaround in smaller system development efforts_bb2c9b2f-0be0-4443-afa1-5567d5c8445aData 2Integrated ViewPromote availability of an integrated view of constituents’ non-confidential information across the State_a197618a-7096-48da-8de6-9d1f9fcf29d4Data 3Relational Database TechnologyPromote a data architecture based upon relational database technology that is implemented to support access across multiple business units_c97e567c-5f41-4a48-8991-c8e909ad6a46Data 4Data Acquisition, Storage, Retrieval and UpdatePromote a data architecture that provides a uniform and secure mechanism for data acquisition, storage, retrieval and update_68ad40d4-5a65-4e83-a54f-1d87d7a8f35fData 5 StandardizationImplement a standardized State-wide IT architecture that considers the uniqueness of Agencies and is maintained to leverage similar technologies across the Agencies_a85a2f0d-ae0c-4483-856f-b3902a911b96Infrastructure 1Data and Function SharingAllow sharing of functions and data between applications by bridging different technical platforms_71474b11-e52d-41b5-95ff-a0a089576869Infrastructure 2Desk-Top Computer Tool BoxImplement a desktop computer “tool box” that enables Agencies to easily collaborate on virtual system-wide teams without any specific knowledge of other team members’ desktop environment_bed38955-1986-45bf-bff1-55d4f197ee10Infrastructure 3E-mai and Messsaging InfrastructureMaintain a messaging/e-mail infrastructure that facilitates our communication and collaboration with the world_26641466-a415-4016-a6cd-5674ec0f437eInfrastructure 4Shared or Common InfrastructureSupport and work towards implementing a shared or common IT infrastructure where there is no strategic reason to justify differentiation_99b2278d-67be-4429-a8b6-b67f1887af3dInfrastructure 5Voice, Video, and Data NetworksEnsure the voice, video and data network design and implementation is cost effective and scalable, and supportive of new applications_196a137e-58cc-4da3-8748-c3249417f6f2Infrastructure 6Internet InfrastructureDevelop a secure, robust Internet infrastructure capable of initiating, confirming and executing all manner of business transactions to ensure current and future customer constituencies can do business with the State on the Internet_74aff9b9-1444-471c-a543-b8b726e36ab7Infrastructure 7Round-the-Clock ServiceMaintain an applications and technology infrastructure that exploits an architecture that enables 24x7 technical and business operations_f61df77b-4f47-415c-9993-9c28b07152bfInfrastructure 8ReliabilityMaintain a reliable IT infrastructure with mechanisms to facilitate timely problem resolution in the event of an outage, congestion, or other problem_8025d569-a282-4ad8-8491-e4f1befec4b6Infrastructure 9Fault ToleranceEnsure the State’s core infrastructure is fault tolerant and supports availability in excess of 99.99 percent_2b63c434-ff48-4235-b530-9b6a1a6a6df6Infrastructure 10Simplicity and FlexibilityDrive both simplicity and flexibility throughout the technology environment_a003b693-7b77-4115-9c2c-27e1329622f2Infrastructure 112002-01-072010-02-08http://www.maine.gov/oit/strategic/SITP.docArthurColman (www.drybridge.com)colman@drybridge.com