Strategic Plan Calendar Years 2026 through 2030

The National Credit Union Administration's strategic plan for calendar years 2026 through 2030, aimed at safeguarding federally insured credit unions, enabling access to cooperative financial services and responsible innovation, and strengthening NCUA's capabilities and performance.
Other Information
Message from the Chairman ~ In September 2025, the NCUA convened its first-ever Strategic Planning Town Hall, bringing together credit unions, trade associations, leagues, and credit union service organizations for a focused discussion on the future of the NCUA and the credit union movement; their insights were instrumental in shaping the plan. The plan emphasizes safeguarding the safety and soundness of the credit union system, protecting the National Credit Union Share Insurance Fund from undue risk, and ensuring credit unions have the flexibility to innovate responsibly -- particularly as emerging technologies such as artificial intelligence and digital assets continue to evolve. The agency is undertaking a comprehensive review of its regulatory framework to identify and address regulations that are unnecessarily burdensome, obsolete, or duplicative, and will remain focused on measurable, material risks. The plan's release coincides with the nation's 250th birthday, whose principles closely align with the credit union ideals of member ownership, self-governance, and economic independence.
Agency Overview ~ Established by Congress in 1970, the NCUA insures deposits at federally insured credit unions, protects the members who own credit unions, and charters and regulates federal credit unions. It regulates and supervises approximately 4,333 federally insured credit unions holding $2.4 trillion in assets and serving more than 144 million members. It administers the National Credit Union Share Insurance Fund, the NCUA Operating Fund, the Central Liquidity Facility, and the Community Development Revolving Loan Fund, and collaborates with other financial regulators through the Financial Stability Oversight Council, the Federal Financial Institutions Examination Council, and the Financial and Banking Information Infrastructure Committee.
Executive Summary ~ Over the next five years, the agency will focus on three interrelated priorities: safeguarding federally insured credit unions; fostering an environment that enables access to cooperative financial services and responsible innovation; and strengthening its own capabilities and performance. In future Annual Performance Plans, each strategic objective will be aligned with performance goals with measurable indicators and targets.
Program Evaluation ~ Principal evaluations of NCUA performance include Government Accountability Office assessments; annual financial audits, conducted by an outside firm contracted by the Office of the Inspector General, of the NCUA Operating Fund, Share Insurance Fund, Central Liquidity Facility, and Community Development Revolving Loan Fund; Office of Government Ethics inspections and program reviews; Federal Information Security Modernization Act evaluations; Federal Managers Financial Integrity Act evaluations of internal controls; OIG audits; risk modeling by the Office of the Chief Economist; the Enterprise Risk Management program; and performance review coordinated by the Office of the Chief Financial Officer.
Notes ~ The plan covers calendar years 2026 through 2030 and was published on April 9, 2026; the StartDate and EndDate reflect the calendar-year period. The plan includes no performance indicators; those appear in NCUA's 2026 Annual Performance Plan. The Chairman's message is unsigned in the published text; at the time of publication the NCUA Board Chairman was Kyle Hauptman, according to contemporaneous reporting of the April 9, 2026 Board meeting.
Submitter's Note: As per the requirement set forth in section 10 of the GPRA Modernization Act, this StratML rendition was compiled from the source by Claude.ai and can be edited in the form at https://stratml.us/forms/Claude/Part1.html. Source: https://espanol.ncua.gov/files/agenda-items/strategic-plan-20260409.pdf

🏢National Credit Union Administration

NCUA

Established by Congress in 1970, the NCUA insures deposits at federally insured credit unions, protects the members who own credit unions, and charters and regulates federal credit unions, supervising approximately 4,333 federally insured credit unions holding $2.4 trillion in assets and serving more than 144 million members.

Stakeholders:
🏢NCUA Board
👥Federally Insured Credit Unions: Approximately 4,333
👥Credit Union Members: More than 144 million member-owners
👥Trade Associations, Leagues, and Credit Union Service Organizations: Participants in the September 2025 Strategic Planning Town Hall
🏢Financial Stability Oversight Council
🏢Federal Financial Institutions Examination Council
🏢Financial and Banking Information Infrastructure Committee
🏢NCUA Office of the Inspector General
👥NCUA Workforce

Source & Submitter

Source:https://espanol.ncua.gov/files/agenda-items/strategic-pla...

Period: to

Published:


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Given name:Owen

Surname:Ambur

Email:Owen.Ambur@verizon.net

Vision

Every community of common interest has the choice of cooperative credit.

Mission

Enable access to financial services by facilitating safe, sound, and resilient credit unions.

Values

Results: We deliver efficient, adaptive, and effective solutions to protect the Share Insurance Fund and ensure the safety and soundness of our nation's federally insured credit unions.
Integrity: We uphold the highest ethical and professional standards, acting with honesty, transparency, and fairness in service to credit unions and their members.
Teamwork: We collaborate internally and externally to share knowledge, align efforts, and achieve common goals that advance the credit union movement.
Accountability: We hold ourselves accountable to the public and one another, making decisions guided by expertise, sound judgment, responsibility, and impartiality.

Goal 1: Safeguarding Credit Unions🔗

Safeguard federally insured credit unions.
Other Information
Overview ~ The Federal Credit Union Act authorizes the NCUA Board to oversee America's credit union system and administer the Share Insurance Fund. Achieving this goal requires effective examination, supervision, and risk management to safeguard federally insured credit unions and the Share Insurance Fund, while supporting the stability and vitality of the cooperative credit union movement.
External Factors ~ (1) Economic conditions that cause credit unions to experience financial stress. (2) Rapid technological changes and increasing sophistication of cyberattacks. (3) Increasing complexity of credit union products and services. (4) Changing consumer preferences for financial products and services. (5) Increasing competitive pressures from other types of financial service providers. (6) Changes in standards and practices adopted by other regulatory agencies that could affect credit unions. (7) Changes in Federal and State laws governing credit unions.

Objective 1.1: Risk-Focused Supervision🔗

Advance risk-focused examination and supervision programs to improve efficiency, prioritize material risks, and reduce unnecessary regulatory or administrative burden.
Stakeholders:
👥NCUA Examiners
Other Information
Context ~ The NCUA prioritizes its examination and supervision activities on institutions and issues that pose the greatest risk to federally insured credit unions and the Share Insurance Fund, continually refining how risks are identified and mitigated, including reviewing and updating regulatory and administrative requirements to better align with risk profiles.
Supporting Programs and Initiatives ~ (a) Reviewing and updating regulations to support the safety, soundness, and resilience of federally insured credit unions, including removing or amending requirements that are outdated or unnecessarily burdensome. (b) Streamlining administrative requirements and processes to reduce burden and improve the efficiency of examination and supervision activities. (c) Adopting enhanced examination techniques and supervisory tools that strengthen and maintain high quality risk-focused supervision. (d) Allocating examination and supervision resources to institutions and activities that pose the greatest risk. (e) Aligning examiner training and guidance with changes to examination and supervision programs, emerging risks, and issues.

Objective 1.2: Share Insurance Fund🔗

Ensure the long-term stability of the Share Insurance Fund.
Stakeholders:
🏢National Credit Union Share Insurance Fund: Insures members' deposits in federally insured credit unions
Other Information
Context ~ The NCUA is responsible for maintaining a financially sound Share Insurance Fund that protects credit union member-owners against unexpected losses at failed federally insured credit unions and maintains public confidence in the credit union system. It also manages and resolves assets acquired from liquidated credit unions to minimize failure costs, and will prudently invest the Fund's proceeds while monitoring and responding to changes in the Fund's equity ratio.
Supporting Programs and Initiatives ~ (a) Identifying and assessing credit union system risks, threats, and vulnerabilities to determine risk magnitude and mitigate unacceptable levels of risk through examination, supervision, and enforcement activities and programs. (b) Communicating supervisory priorities to promote vigilance and ensure credit unions continue to strengthen their ability to identify, monitor, and respond to risks while complying with applicable laws and regulations. (c) Resolving troubled institutions in a timely manner and at the least long-term cost to the Share Insurance Fund, while seeking to maintain affected members' access to financial services. (d) Monitoring and maintaining an equity ratio sufficient to ensure the health of the Share Insurance Fund.

Objective 1.3: Data, Analytics & AI🔗

Expand and augment the use of data, analytics, and artificial intelligence tools to strengthen credit union oversight.
Other Information
Context ~ The NCUA leverages automated systems, data analytics, and advanced technology tools to support more consistent, timely, and risk-focused supervision and to improve its ability to identify, analyze, and respond to emerging risks across the credit union system.
Supporting Programs and Initiatives ~ (a) Accelerating the adoption of additional automated systems, data, and advanced analytical and artificial intelligence tools to improve the efficiency and effectiveness of risk identification, analysis, and decision-making capabilities. (b) More closely integrating advanced analytics and enhanced decision-making support tools into examination scoping, scheduling, and CAMELS rating processes. (c) Strengthening enterprise data governance and management practices to improve data quality, reliability, and accessibility for examination and supervisory activities.

Goal 2: Access & Innovation🔗

Enable access to cooperative financial services and responsible innovation.
Other Information
Overview ~ This goal focuses on ensuring that federally insured credit unions can continue to provide access to cooperative financial services while adapting responsibly to new products, services, and delivery channels in a rapidly evolving environment shaped by regulatory and technological change, emerging business models, and shifting member expectations.
External Factors ~ (1) Rapid technological changes. (2) Changes in consumer preferences for financial products and services. (3) Changes in the scope and complexity of credit union products and services. (4) Changes to credit union membership demographics or fields of membership. (5) Challenges attracting successors for credit union managers and volunteer board members, particularly in small credit unions. (6) Credit union consolidation trends. (7) Changes in Federal and State laws, and changes in standards and practices adopted by other regulatory agencies that could affect credit unions.

Objective 2.1: Responsible Innovation🔗

Foster an environment where federally insured credit unions can responsibly adopt financial technology, digital assets, and other innovations.
Stakeholders:
👥Small and New Credit Unions
Other Information
Context ~ Financial services are evolving rapidly as advances in artificial intelligence, blockchain, cryptocurrencies, and other digital assets shape how consumers access and use financial services. The NCUA plays an important role in fostering an environment that permits the safe and prudent adoption of innovative financial products and services.
Supporting Programs and Initiatives ~ (a) Ensuring NCUA's regulations, policies, and programs enable the responsible adoption of financial technologies, digital assets, and other innovative financial products and services credit unions are authorized to use. (b) Strengthening knowledge and continued awareness of emerging technologies and innovation trends to build capacity and support risk identification, supervision, and informed oversight. (c) Supporting the success of credit unions, including small and new credit unions, through training, Community Development Revolving Loan Fund grants, technical assistance, and other programs.

Objective 2.2: Stakeholder Collaboration🔗

Increase collaboration with key stakeholders to identify emerging trends and safeguard the long-term success of cooperative financial services.
Stakeholders:
👥Federal and State Regulators
👥Financial Technology Organizations
Other Information
Context ~ The NCUA collaborates with federal and state regulators and other stakeholders to identify emerging trends and provide a regulatory environment that enables responsible evolution of financial products and services in the credit union sector.
Supporting Programs and Initiatives ~ (a) Coordinating with federal and state regulators to identify and address emerging risks to the maximum extent possible. (b) Expanding opportunities to communicate with, and receive input from, credit unions and other stakeholders, including financial technology organizations and other entities providing products and services to credit unions. (c) Engaging with stakeholders to inform policy and regulatory development and guidance, helping ensure oversight approaches remain effective, risk-focused, and responsive to change. (d) Collaborating with federal partners to promote accountability and performance in grant-funded programs, helping ensure resources are aligned with national priorities and deliver intended results.

Objective 2.3: Access & Chartering🔗

Enable access to cooperative financial services by reducing unnecessary or unduly burdensome barriers, including for chartering and expansion of services.
Stakeholders:
👥Current and Prospective Credit Union Members: Including in overlooked or underserved areas
Other Information
Context ~ Credit unions help America's families build generational wealth, assist entrepreneurs in financing small businesses, and invest in communities. The NCUA supports access to cooperative financial services by reviewing and approving chartering and expansion requests and overseeing policies and processes that affect credit unions' ability to serve current and prospective members.
Supporting Programs and Initiatives ~ (a) Improving chartering and field of membership policies and processes, including for underserved areas, to remove unnecessary barriers and streamline and automate processes to the maximum extent possible. (b) Reviewing and amending regulations consistent with the Federal Credit Union Act to facilitate credit unions' ability to serve current and prospective members. (c) Supporting credit union efforts to responsibly expand products and services to meet evolving member needs.

Goal 3: Capabilities & Performance🔗

Strengthen NCUA's capabilities and performance.
Other Information
Overview ~ To continue achieving organizational excellence, the NCUA must leverage technology, streamline management structures, and cultivate an organization of high-performing employees who are accountable for results, by optimizing technology and data capabilities, aligning organizational structures with core statutory functions, and strengthening the workforce through merit-based hiring, development, and performance management.
External Factors ~ (1) Rapid technological change and the attendant obsolescence of systems, software, and other information technology tools disrupting the NCUA's technology modernization strategies. (2) Rising costs of technology, and its ongoing operation and maintenance. (3) Security challenges associated with increased reliance on technology. (4) Changes in economic conditions or in credit union products and services that may require rapid adjustment of staff skills and agency resources. (5) Changes in economic conditions or workforce preferences that affect the availability of qualified candidates or the external employment options of current agency staff.

Objective 3.1: Enterprise Systems🔗

Optimize enterprise systems and technology to increase efficiency and performance through enhanced data management, analytics, and automation.
Stakeholders:
👥Contractors
Other Information
Context ~ The NCUA must continuously modernize its systems and tools to reduce duplication, improve data quality, and strengthen decision-making, positioning the agency to deliver faster, more secure services while eliminating unnecessary bureaucracy.
Supporting Programs and Initiatives ~ (a) Advancing the adoption of emerging technologies, including artificial intelligence enabled tools to improve operational efficiency, data analysis, and decision-making. (b) Continuing the modernization of enterprise information technology systems by replacing, retiring, consolidating, or enhancing legacy platforms and systems to improve reliability, security, and performance. (c) Strengthening acquisition and procurement capabilities by standardizing processes, leveraging enterprise and government-wide solutions, promoting transparency, and ensuring awards go to high-performing contractors. (d) Leveraging government-wide technology platforms and shared services, where appropriate, to meet operational needs, reduce duplication, eliminate redundant investments, and maximize taxpayer value.

Objective 3.2: Organizational Structure🔗

Implement and sustain an organizational structure that supports clear accountability, eliminates duplication, and emphasizes the core statutory functions that Congress established the agency to perform.
Stakeholders:
👥NCUA Regional Offices
Other Information
Context ~ Clear lines of accountability, well-defined roles, and alignment around core statutory mission functions are essential to delivering against NCUA's mission. A more efficient and accountable structure will enable NCUA to operate with greater clarity and consistency while maintaining strong examination and supervision programs.
Supporting Programs and Initiatives ~ (a) Refining the agency's organizational structure by consolidating major business units, grouping similar roles and responsibilities, eliminating non-statutory functions, and transitioning appropriate stakeholder-facing functions to regional offices. (b) Streamlining processes and procedures to reduce unnecessary layers, eliminate low-value activities, accelerate decision-making, and improve operational efficiency. (c) Strengthening accountability through clearer, expanded supervisory spans of control and simplified management structures that reinforce responsibility for results. (d) Aligning the agency's real estate footprint with mission and workforce needs by improving utilization, reducing costs, eliminating underutilized space, and maximizing shared federal workspace where appropriate.

Objective 3.3: Workforce🔗

Strengthen workforce capabilities through merit-based hiring, talent management, and enhanced performance management.
Stakeholders:
👥NCUA Workforce
Other Information
Context ~ The agency will focus on maintaining an engaged, high-performing workforce with the requisite knowledge and skill needed to execute its mission and deliver results efficiently and effectively, consistent with applicable laws, regulations, and equal employment opportunity requirements.
Supporting Programs and Initiatives ~ (a) Strengthening recruiting, vetting, and selection practices to ensure hiring decisions are merit-based, skills-driven, and aligned with statutorily required, mission critical needs. (b) Reducing time-to-hire for positions to ensure the agency can quickly deploy talent where it is most needed. (c) Updating employee training and performance management programs to reinforce accountability, reward high performance, and address skill gaps.