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<?xml-stylesheet type="text/xsl" href="../part2stratml.xsl"?><StrategicPlan><Name>About Pioneer Knowledge Services</Name><Description>We are a nonprofit tax exempt corporation with a charitable knowledge management purpose. We engage with people and organizations around improving their knowledge handling. We provide knowledge tools, assessments, training, and action to help.</Description><OtherInformation>Every day, we are increasingly faced with knowledge-based challenges. Creating cultures that empower knowledge development, knowledge transfer, knowledge handling and, ultimately, quick access to knowledge to enable decision making is what Pioneer Knowledge Services aims to do.  We nurture knowledge cultures among individuals and nonprofits alike.</OtherInformation><StrategicPlanCore><Organization><Name>Pioneer Knowledge Services</Name><Acronym>PKS</Acronym><Identifier>_9c6fdc2a-a91b-11e5-bc3d-c843521380bd</Identifier><Description>Pioneer Knowledge Services is America's first knowledge management nonprofit.​ We received the IRS 501C3 designation in July 2014, recognizing PKS as a non-profit, tax exempt organization with a charitable purpose.We are pioneers in bringing knowledge management expertise, education and awareness to the public and other nonprofits. ​</Description><Stakeholder StakeholderTypeType="Person"><Name>Edwin K. Morris M.S., CKMP</Name><Description>President and Founder -- Mr. Morris is the president and founder of Pioneer Knowledge Services (PKS), a non-profit organization with a charitable purpose.  PKS involves clients in customizing knowledge solutions and training to cultivate an organizational disposition and culture that values knowledge as a sustainable asset.  He is also an adjunct instructor for Kent State University's Information Architecture and Knowledge Management graduate program, from which he earned his M.S. in 2012.  His article, "Knowledge management and value creation within an organization: U.S. Army wartime operations relief in place" was published in the Military Intelligence Professional Bulletin in 2011. He earned the Thomas J. Froehlich Award from Kent State in 2013 recognizing academic excellence and promise for leadership in the field of information architecture and knowledge management.A disabled veteran, Morris was deployed to Iraq twice — as a sergeant in 2004 and then as a second lieutenant in 2005.  In the years thereafter, he served as a contracted trainer, doctrine writer, lessons learned knowledge leader, and knowledge management lead for various government contractors serving Fort Huachuca in Sierra Vista, AZ.Morris earned his B.A. in Speech Communications while serving on the student government, in Pennsylvania's Army National guard, and while working as a morning radio show host on WFSE-FM, Edinboro University's student-run radio station.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Emily F. Morris, Ph.D.</Name><Description>Treasurer -- Emily is the Vice President for University Relations at St. Bonaventure University where she manages the brand for the nation’s first Franciscan university.  She also serves as an independent consultant on brand development, enhancement,  and management for both for-profit and non-profit organizations and is an education specialist for the Accrediting Commission for Career Schools and Colleges.  She has served on numerous non-profit boards and committees with a focus on helping them to expand their capacities by telling compelling, authentic stories using both traditional and new media strategies.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Kathryn Dillon Hogan, M.S.</Name><Description>Director of the Board -- Kate has served in higher education administration for more than 30 years. Her experience includes strategic planning, budgeting, leadership and compliance. Kate has held leadership positions at private, public and for profit institutions at the university and community college level. Her positions have enabled her to develop expertise in bringing together different points of view and expectations in a collegial and successful way. Kate has provided training for staff development and leadership to related organizations and committees. As a volunteer, Kate has served on the Board of Directors of the Arizona Cactus/Pine Girl Scout Council.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Keith Davis M.S., CKMP</Name><Description>Director of the Board -- Keith is a retired military communicator with more than thirty years of experience in the art and science of communications. His experience includes leadership, community building, teaching and mentoring. Keith has held leadership and facility level positions  from the  strategic, operational and tactical. His experience developed into expertise in bringing thousands together for the common cause of learning and adapting while bringing clarity to the complexity of the 21st Century. Keith currently professionally develops the leaders of the future at the Cyber Center of Excellence for the United States Army.</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Nonprofits</Name><Description>Nonprofits interested to find out how their organization's culture may benefit please contact for more information.</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Organizations</Name><Description>What does that all  mean to me? What is the impact to my organization? Why do I care?</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Employees</Name><Description>Well consider that in 2012 64 million employees (half the US workforce) are able to telecommute at least part time. These folk are working in a knowledge role somehow. The work is being done in a remote fashion. Thus skills around knowledge handling, transfer, storage and work expectations are distinct.</Description></Stakeholder><Stakeholder StakeholderTypeType="Person"><Name>Dorothy Leonard</Name><Description>In the book, Wellsprings of Knowledge, Dorothy Leonard depicts  knowledge development requires action. According to Leonard, "Thus, knowledge building for an organization occurs by combining people's distinct individualities with a particular set of activities. It is this combination that enables innovation, and it is this combination that managers manage."</Description></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Managers</Name><Description/></Stakeholder><Stakeholder StakeholderTypeType="Generic_Group"><Name>Businesses</Name><Description>In any business sector, be that for profit or "for Purpose"  (non profit), the challenge will be the way they operate and how they will meet the knowledge, innovation and technology expectations to remain relevant.</Description></Stakeholder></Organization><Vision><Description>Knowledge is valued as a sustainable asset</Description><Identifier>_9c6fddba-a91b-11e5-bc3d-c843521380bd</Identifier></Vision><Mission><Description>Inspiring Cultures That Value Knowledge.</Description><Identifier>_9c6fde82-a91b-11e5-bc3d-c843521380bd</Identifier></Mission><Value><Name>Knowledge</Name><Description>Pioneer Knowledge Services believes knowledge is an organization's most valuable asset. We nurture knowledge cultures...The Oxford Dictionary defines knowledge in three distinct ways:​* Facts, information, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject* What is known in a particular field or in total; facts and information* Awareness or familiarity gained by experience of a fact or situation</Description></Value><Value><Name>Culture</Name><Description/></Value><Value><Name>Management</Name><Description>... the Oxford Dictionary ... definition [of] management is,  "The process of dealing with or controlling things or people."  Based on these elemental parts knowledge management is a deliberate process and architecture that empowers a knowledge organization.</Description></Value><Value><Name>Knowledge Management</Name><Description>The Wikipedia definition for knowledge management:Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledgeIt refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge...Evidence of the increasing importance of knowledge management can be found on the pages of most business and trade magazines today.</Description></Value><Value><Name>Trust</Name><Description>According HR Magazine's Pamela Babcock (2004),  "Trust and a willingness to share information -- not control it -- are...key attributes than can lead to successful knowledge management programs."  Babcock further advocates "baking knowledge into" key job workflows as well as building knowledge sharing into performance appraisal and incentive programs.</Description></Value><Value><Name>Information</Name><Description/></Value><Value><Name>Sharing</Name><Description/></Value><Value><Name>Quality</Name><Description>According to the 2015 Nonprofit Communications Trends Report, a survey of nonprofits across the U.S.,  the biggest challenges for nonprofit communicators was the lack of time to produce quality content.</Description></Value><Value><Name>Effectivenss</Name><Description>Other top knowledge-related challenges were:* Inability to measure effectiveness* Producing engaging content* Producing enough content* Difficulty integrating communications channels</Description></Value><Value><Name>Metrics</Name><Description/></Value><Value><Name>Engagement</Name><Description/></Value><Value><Name>Communication</Name><Description/></Value><Value><Name>Integration</Name><Description/></Value><Goal><Name>KM Education</Name><Description>Provide education around knowledge management.</Description><Identifier>_9c6fdf36-a91b-11e5-bc3d-c843521380bd</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>We involve clients in customizing knowledge solutions and training to cultivate an organizational disposition and culture that values knowledge as a sustainable asset.</OtherInformation><Objective><Name>Podcast</Name><Description>Offer a podcast of interesting interviews.</Description><Identifier>_9c6fdfe0-a91b-11e5-bc3d-c843521380bd</Identifier><SequenceIndicator/><Stakeholder><Name/><Description/></Stakeholder><OtherInformation>It focuses on all kinds of folk doing the work from the fields of nonprofit  and knowledge management.</OtherInformation></Objective></Goal></StrategicPlanCore><AdministrativeInformation><PublicationDate>2015-12-22</PublicationDate><Source>http://www.pioneer-ks.org/programs</Source><Submitter><GivenName>Owen</GivenName><Surname>Ambur</Surname><PhoneNumber/><EmailAddress>Owen.Ambur@verizon.net</EmailAddress></Submitter></AdministrativeInformation></StrategicPlan>
