About The Deming InstituteAt The Deming Institute, we honor the legacy of Dr. Deming by bringing his teachings to life today and for the future. We’re introducing his teachings to a younger generation, developing new Deming leaders and ensuring the transition of knowledge from Dr. Deming’s trusted colleagues. Through new programs, learning events and digital resources we will increase the adoption of The Deming System of Profound Knowledge® in our schools and in small to mid-sized businesses and organizations. We will strengthen nonprofits that are as committed as we are to making people’s lives better. Our vision is for the System of Profound Knowledge® to be the standard lens people use to understand and improve the world.Indeed, joy flourishes when leaders drive out fear and the forces of destruction from an organization. When cooperation supplants competition, and people know what their jobs are and how they contribute to the system. When it’s understood that people learn in different ways—reading, listening, and watching—and that learning is a lifelong endeavor. When these and other teachings and practices of The Deming System of Profound Knowledge® are embraced and applied, not only do organizations improve and thrive, but people experience a greater sense of purpose, fulfillment and joy.The Deming InstituteTDI_3d6ac8e4-d4ee-11ea-bf03-83cd0a83ea00The Deming Institute Board of TrusteesDiana Deming CahillFounding Trustee, Chairman -- Ms. Deming Cahill is a former classroom teacher in the elementary and primary grades. From 1979 to 1993, she accompanied her father at numerous public and private seminars and consulting sessions, classes and meetings at New York University and at companies in the United States, Japan, New Zealand, Australia and South Africa. She attended Randolph-Macon…J. Vincent CahillSuccessor Founding Trustee, Vice Chairman -- Vincent Cahill is responsible for setting direction, policy and procedures for the HR Shared Services organization. He oversees the baseline processes that maintain the PeopleSoft HRMS database, which includes accurate processing, maintenance and security for corporate information. He provided project oversight to upgrade existing technologies and implementation of integrated technologies to leverage the deployment of…Kevin Edwards CahillSuccessor Founding Trustee, President, Executive Director -- Kevin Edwards Cahill is Dr. Deming’s grandson and currently volunteers full-time as the executive director of The W. Edwards Deming Institute®. He also serves on the Board of Trustees, where he is president and a successor founding trustee. Kevin is responsible for guiding the global efforts to achieve the aim of The Deming Institute and…Steven HaedrichAssociate Trustee, Secretary -- Steven Haedrich is the owner of New York Label & Box Works (NYLB), a packaging printer that has been in continuous operation since 1878. Steven is the third generation of his family to run the company that was purchased by his grandfather in the Great Depression of 1930. NYLB specializes in innovative packaging such as…John A. Hillerich IIIAssociate Trustee -- Jack Hillerich is president and chairman of the board of Hillerich & Bradsby Company, a manufacturer of sporting goods equipment. Its well-known products include Louisville Slugger baseball and softball equipment, PowerBilt golf equipment and Louisville ice hockey equipment. He is a 1961 graduate of Vanderbilt University and joined the family-owned company upon his graduation. He…Paula MarshallAssociate Trustee -- Paula Marshall was named the CEO of her family’s business, The Bama Companies, in 1985. Bama provides frozen baked goods to large-scale restaurant chains including the nation’s largest hamburger chain, the nation’s largest pizza chain and the nation’s largest retailer. Marshall received her Bachelor of Science in Business and her Doctorate of Commercial Science from…Keith SparkjoyAssociate Trustee -- Keith Sparkjoy is Vice President of The Sparkjoy Foundation. A lifelong learner, Keith holds an Electrical Engineering degree from the University of California, Irvine, which he never actually used: he discovered a love of computer programming in his first job. He eventually moved into a life of research and teaching, where his focus was on security in distributed…Richard R. SteeleAssociate Trustee, Treasurer -- Dick Steele is the founder and chairman of Peaker Services, Inc., a company that remanufactures locomotive engines and designs electrical control systems for large power applications, located in Brighton, Michigan. Dick was the Co-chair of The Deming Institute Annual Fall Conference from 2005 to 2013. He has been an active member of the Deming Study Group of Greater…The Deming Institute Advisory CouncilKelly L. AllanAdvisory Council Chair, Senior Associate - Kelly Allan Associates, Ltd -- Kelly Allan is the senior associate of Kelly Allan Associates, Ltd. A member of the Better Business Bureau since 1982, the company enjoys the BBB’s highest (A+) rating, with a spotless record of client satisfaction. In 1999, when Peter R. Scholtes (The Team Handbook and The Leader’s Handbook) retired, he recruited Kelly to continue his seminars and consulting…Bill Bellows, Ph.D.President, InThinking Services -- Bill previously served as an Associate Trustee on the Board of The Deming Institute and as a staff team member, in the role of Deputy Director. Prior to joining The Deming Institute, Bill was employed by Aerojet Rocketdyne as an Associate (Technical) Fellow, focusing on “thinking about thinking” with applicability to the design, development, and…Bob BrowneChairman Emeritus and former CEO, Great Plains Coca-Cola Bottling Company -- Bob Browne is author of Sys-Tao, Western Logic ~ Eastern Flow, which outlines his application of the Deming Philosophy. (Learn more about Great Plains’ Deming transformation in this Deming Today profile.) A Vietnam veteran and native Oklahoman with a top-notch education in the ways of traditional western businesses, Browne orchestrated a leveraged buyout of Great Plains Coca-Cola Bottling Company in 1980….Judy CahillPresident - Judy Cahill Design -- Judy Cahill has enjoyed a long and distinguished career in advertising as a graphic artist, art director, art studio manager, and freelance designer for such agencies as DDB Worldwide, NW Ayer, and TBWA/Chiat/Day. Her experience includes managing large art departments, coordinating and simultaneously overseeing a multitude of projects, and working closely with account teams and…Hazel J. CannonDirector and Leader of the Deming Forum -- Hazel Cannon is the director and leader of the Deming Forum, a European not-for-profit organization dedicated to creating learning and networking opportunities for those who wish to deepen their understanding of the Deming system of management. Formerly, she was director of operations for Penhaligon’s, Royal Perfumers. She spent many years in systems management in medical…Patricia A. ClarkBusiness Consultant & Strategist -- Patricia Clark is a business consultant and strategist whose expertise evolved from human services through finance and business management to consulting in quality and program management, business strategy and organizational effectiveness. Her clients include large and small businesses, federal, state and local governments, nonprofits, associations, start-ups, manufacturing, e-commerce, telecom and academia. Clark has lectured at…Lori R. FryManagement Consultant -- Lori Fry’s focus is developing and supporting cultures of quality and great opportunity. She has been a business management consultant for more than 20 years and is passionate about making workplaces great places to work. She is known for her successful leadership of the people side of complex technology implementations and business model transformation. She is…Tim HigginsPresident, In2:InThinking Network -- Retired from 27 years at Rocketdyne in engineering, manufacturing and quality, Tim has worked as a NASA Safety and Mission Assurance Specialist for the last 10 years. He is a Partner of InVista Associates, Inc., working to assist organizations, particularly small to medium sized aerospace enterprises, develop the skills and knowledge to engage in a…David P. LangfordFounder & CEO - Langford International, Inc. -- David Langford is founder and CEO of Langford International, Inc. He is an international consultant, author and educator whose focus is to create sustained systemic improvement in student learning, school leadership and organizational processes. The concepts of Quality Learning, Quality Learning Performance, Just-In-Time Learning, the Self-Managed Classroom and Exponential Learning emerged out of these efforts….Dave NaveImprovement Advisor and Management Engineer -- Introduced to Dr. Deming’s ideas in 1985 while working as a Manufacturing Engineer at Borg-Warner Automotive, Dave graduated from the first class of the Deming Scholars Program with a MBA in Management Systems (Fordham University) and has participated and supported The W. Edwards Deming Institute since its inception in 1993. He has been: a SPC…Balaji S. ReddieFounder, The Deming Forum India -- Balaji S. Reddie is the founder of The Deming Forum India and was recently honored by the National Centre for Quality Management for 20 years of contribution to the field of Quality in India. An engineer by trade, Balaji became highly interested in the Deming Philosophy after a chance introduction to the founder of the…J. Daniel RobertsonManufacturing & Operations Senior Manager, retired -- Dan Robertson is a retired manufacturing and operations senior manager, having led teams involved in producing and supporting high-technology products with Hewlett-Packard and 3Com Corporation. He has been a student and practitioner of Dr. Deming’s work since 1980. Dan coauthored Deming’s Profound Changes: When Will the Sleeping Giant Awaken?, a book about Dr. Deming’s approach to…Mari SparkjoyPresident, Sparkjoy Foundation -- Growing up in a family that regularly lived on the edge, Mari Sparkjoy developed an intense desire to make a difference in the world. She earned a Bachelor’s of Fine Arts at the University of Colorado after her children were born, and that creative spirit has allowed her to walk a path of unconventional success. Mari’s…The Deming Institute Trustees EmeritusEdward Martin BakerTrustee EmeritusEd was with the Ford Motor Company for twenty years. This included five years as Corporate Director, Quality Strategy and Operations Support, where his responsibilities included the management of Dr. Deming’s consulting to the company. He assisted Dr. Deming in many public and private seminars. After his time at Ford, Ed consulted to a variety of…Read More »Ronald D. MoenTrustee EmeritusRonald D. Moen is a statistician, consultant, and teacher to industry, government, healthcare, and education. He is co-founder and partner of Associates in Process Improvement (API, 1984) and Adjunct Lecturer in the Physics and Engineering Science Department at the University of Michigan-Flint (1995-2005). His experiences of over 40 years include General Motors Corporation and the U.S. Department…Read More »Dr. Joyce OrsiniTrustee EmeritusJoyce Orsini, PhD, is a Trustee Emeritus of The W. Edwards Deming Institute®. In addition, she has served on the boards of a number of banks, pension funds, non-profits, and other organizations. Dr. Orsini is the Director of the former Deming Scholars MBA Program at Fordham University Graduate School of Business, where she has taught…Read More »Linda Deming RatcliffTrustee EmeritusLinda Deming Ratcliff taught for 30 years in primary and special education, specializing in learning disabilities. After retirement from full-time teaching, Linda worked in the special education department of the local school system as an educational diagnostician for Child Find and a case manager for the Department of Special Education Appeals. She holds a BS…Deming FellowsFor over 60 years, Dr. W. Edwards Deming worked closely with students, faculty, and staff at various educational institutions to share his management theory and its application. Inspired by his passion and initiative, The Deming Institute recently unveiled a fellowship program to engage researchers who share our desire to both expand and deepen the understanding and application of Dr. Deming’s management philosophy among a new generation of students and scholars.Beginning in 2016, the W. Edwards Deming Research Fellow has been conferred to a select group of scholars and practitioners to further the aim of The Institute of connecting the world of research, teaching, and professional practice with Dr. Deming’s transformative philosophy. Towards this end, Research Fellows are engaged in a deep and ongoing commitment to the principles of Dr. Deming’s System of Profound Knowledge®, continually demonstrating how they are incorporating these principles directly into their academic and professional practice.W. Edwards Deming Research Fellows are extended by invitation from The Deming Institute and appointed by its Executive Director, Kevin Cahill, with the approval of its Board of Trustees. Research Fellows must hold a leadership position for at least five years in a prominent organization in one or more of the following areas: academia, public sector, private business, and/or non-profit. There are no more than three Research Fellows in residence at any given time, each with a three-year term, and no more than one representing a focused research area. Candidates are committed to a long-term agenda which is devoted to expanding awareness and application of the Deming philosophy in academic and/or professional practice in vigorous and innovative ways.The inaugural W. Edwards Deming Research Fellowship position was extended to Professor Ravi K. Roy of Southern Utah University in January 2016 for his research in promoting Dr. Deming’s work in the area of Public Affairs.Dr. Ravi K. RoyDr. Ravi K. Roy is the inaugural W. Edwards Deming Fellow with the Institute, a position he assumed in January 2016, with promotion to Senior Research Fellow in January 2018. He is also Director of the W. Edwards Deming Quality, Innovation & Leadership Incubator (QUIL), and Senior Consultant of Quality of Management in the Department…The Deming Institute TeamKevin Edwards CahillSuccessor Founding Trustee, President, Executive Director -- Kevin Edwards Cahill is Dr. Deming’s grandson and currently volunteers full-time as the executive director of The W. Edwards Deming Institute®. He also serves on the Board of Trustees, where he is president and a successor founding trustee. Kevin is responsible for guiding the global efforts to achieve the aim of The Deming Institute and…Norea HoeftSenior Communications Associate -- Norea Hoeft is well-versed in nonprofit storytelling and how best to communicate with both internal and external audiences. She has over a decade of combined experience in communications, marketing, and nonprofit development. Prior to joining The W. Edwards Deming Institute, Norea served in various roles at Collins Group (a division of Campbell & Company, a…Janine StanleySenior Administrative Specialist -- Janine joined The W. Edwards Deming Institute in March 2017 and serves as Senior Administrative Specialist. Prior to joining The Deming Institute, Janine worked at Rocketdyne for 12 years as an administrative professional. While at Rocketdyne, Janine participated in the Enterprise Thinking Network, a group of like-minded individuals engaged in applying better thinking at both…Darlene SuyematsuDirector of Development & Communications -- Darlene joined The W. Edwards Deming Institute® in early 2013 as the Director of Development and Communications. Following a 10-year advertising career as a Broadcast Media Buyer with McCann Erickson and Stanton Bondo & Company in Seattle, Darlene refocused her professional life on the nonprofit sector. Darlene has spent more than 25 years serving the nonprofit…Everyone wins_3d6ac9f2-d4ee-11ea-bf03-83cd0a83ea00To enrich society through the Deming philosophy._3d6acaec-d4ee-11ea-bf03-83cd0a83ea00VisionWe believe in the power of Dr. Deming’s vision of a better world and strive, with joy, to carry on his work.EffortJoyCollaborationWe are dedicated to the Deming philosophy and the belief that working together, with humility, we can make a difference in the quality of life for everyone.HumilityQuality of LifeEthicsWe have high moral and ethical standards, professional and personal integrity and commitment to lifelong learning.ProfessionalismIntegrityLearningCooperationWe believe in working together with a spirit of cooperation, collaboration, respect and support.RespectSupportDiversityWe are a diverse and inclusive community.InclusionNon-Discrimination Statement -- The W. Edwards Deming Institute® does not and shall not discriminate on the basis of race, color, religion (creed), gender, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, Vietnam-era or disabled veteran status, or political affiliation or belief, in any of its activities or operations. These activities include, but are not limited to, employment practices, selection of volunteers and vendors, and provision of programs and services. We are committed to providing an inclusive and welcoming environment for all members of our staff, program participants, volunteers, subcontractors, vendors and clients.ViewpointsProvide a new, outside view._3d6acbf0-d4ee-11ea-bf03-83cd0a83ea001_3d6accea-d4ee-11ea-bf03-83cd0a83ea00LeadershipTransform managers to leaders._3d6acde4-d4ee-11ea-bf03-83cd0a83ea002_3d6acee8-d4ee-11ea-bf03-83cd0a83ea00Quality, Loyalty & SatisfactionIncrease quality, customer loyalty, worker satisfaction and, ultimately, profitability._3d6acfd8-d4ee-11ea-bf03-83cd0a83ea003_3d6ad0c8-d4ee-11ea-bf03-83cd0a83ea00CostsReduce costs by reducing waste, rework and staff attrition and litigation._3d6ad1d6-d4ee-11ea-bf03-83cd0a83ea004_3d6ad3b6-d4ee-11ea-bf03-83cd0a83ea00Fear & CompetitionRemove fear and competition from the workplace and classroom._3d6ad4ba-d4ee-11ea-bf03-83cd0a83ea005_3d6ad60e-d4ee-11ea-bf03-83cd0a83ea00MotivationRealize the power and pleasure derived from intrinsic motivation._3d6ad712-d4ee-11ea-bf03-83cd0a83ea006_3d6ad80c-d4ee-11ea-bf03-83cd0a83ea00Cooperation & CollaborationCultivate the value and results of cooperation and collaboration._3d6ad91a-d4ee-11ea-bf03-83cd0a83ea007_3d6ada14-d4ee-11ea-bf03-83cd0a83ea00Thought & ActionThink in new ways and taking action based on confirmed knowledge._3d6adb18-d4ee-11ea-bf03-83cd0a83ea008_3d6adc26-d4ee-11ea-bf03-83cd0a83ea00Systems & OutcomesUnderstand the importance of a better system for achieving better outcomes._3d6add2a-d4ee-11ea-bf03-83cd0a83ea009_3d6ade24-d4ee-11ea-bf03-83cd0a83ea00ImprovementWork towards continual improvement - individually and collectively._3d6adf3c-d4ee-11ea-bf03-83cd0a83ea0010_3d6ae04a-d4ee-11ea-bf03-83cd0a83ea00TransformationSupport individuals and organizations through the first disruptive steps of transformation._3d6ae14e-d4ee-11ea-bf03-83cd0a83ea0011_3d6ae270-d4ee-11ea-bf03-83cd0a83ea00Meaning, Satisfaction & JoyCreate opportunities for continued, lifelong learning to bring long-term meaning, satisfaction and joy._3d6ae478-d4ee-11ea-bf03-83cd0a83ea0012_3d6ae590-d4ee-11ea-bf03-83cd0a83ea00Learning & LeadershipAddress different learning styles (generational) and cultivating the next generation of leaders._3d6ae6b2-d4ee-11ea-bf03-83cd0a83ea0013_3d6ae7c0-d4ee-11ea-bf03-83cd0a83ea002020-08-02OwenAmburOwen.Ambur@verizon.net