Digital Government Strategy of MexicoDigital Government Strategy of Mexico_72bec16d-df8f-4ebd-bea5-c17bb513c3edA government that works as we all want_19f16570-0482-4aba-8258-a9c39f088422Establishment of a general frame of governability to assure the successful implantation of the projects on e-government, through the use of information and communication technologies, in order to improve the quality of service provided to citizens carrying out studies to establish norms and standards for the application of IT in the provision of services to the citizen and particularly the Internet as a tool to achieve better government and to facilitate access to government services and information in an efficient, agile, and secure way, from any place (24/7/365) and any service with impact in citizen participation, transparency and accountability, cost reduction in service generation and regulatory reform. In short, the use of information and communication technologies, and particularly the Internet, as a tool to achieve better government. _653ec137-4f81-4c18-81fa-3ae32260e573Customer FocusCustomer-focused government strategy. _61361cc2-639f-49fb-af23-a9ace89cb5101Societal NeedsSatisfy social needs in the Information era_41840c99-bbee-4856-8c87-417ac751d03a1.1Citizen CentricityOffer a new, entirely citizen-centered approach to governing (e-Governance) _82dea534-d74d-4905-86b5-7559f12323551.2Minimize DuplicationImprove collaboration and minimize duplication among ministries and agencies on e-government._09c94828-dce4-4e2a-be9b-5502af4b466d2The Ministry of Public Administration and the President’s Office are working to minimize duplication among ministries, but much remains to be done. One of the principal roles of the Mexican E-Government Network is to share best practice and promote e-government collaboration and transferability across ministries and agencies and this has been helpful in ensuring that ideas are shared and in allowing agencies and ministries to learn from one another’s experiences. However there are insufficient incentives for collaboration among ministries and insufficient mechanisms and platforms for doing so (e.g. framework agreements, pilot projects, G2G information systems, etc.). The E-Government Network groups e-government officials across ministries and agencies at the federal level, and it is coordinated by the Ministry of Public Administration. The Network serves as a forum for officials to consult, discuss, and determine e-government goals and strategies. The Network also acts as an informal workshop for ministries and agencies to share best practices and find common solutions to e-government challenges and promote the transferability. Mexico’s e-government strategy makes extensive use of the contacts developed in the E-Government Network. While it is not legally constituted as an official group or an administrative body, it is explicitly recognized by the President’s Office and by the federal public administration. If the draft agreement for the creation of an e-government and IT governance framework is approved, the Network will become a CIO council with specialized committees.Best Practice and eGovernmentShare the best practice and promote e-government collaboration across ministries and agencies, as well as other levels of government; state and local._5f1305d6-2abb-4e6e-84ea-3192ef351d293The Mexican Government defines e-government as a tool to improve the quality, transparency, civil service and efficiency of government and public services (7/24/365). The social benefit that is expected to derive from this initiative will translate into better public services, available from anywhere at any time, improved transparency and access to public information, improved accountability, increase in government efficiency, increase in citizen participation in public decision making and finally, general reduction of the government’s operational costs.Innovation and CompetitivenessConvert the government into a competitive entity through innovation using ITC_06d3211e-6d90-4e04-9ea7-252e37ecffef3.1Good GovernmentRedefine relations with citizens and the private sector and work together to create a ‘Good Government'_3d2b6270-0a84-4c3a-a6fe-7c7a57d8ba863.2In spring 2001 the Mexican government through the President’s Office for Government Innovation officially introduced the e-government initiative, which became one of the six pillars of the Presidential Agenda for Good Government in late 2002. One of the main goals of the Good Government Agenda was to improve the transparency and efficiency of governance.2010-02-08http://www.stockholmchallenge.se/data/digital_government_strateArthurColman (www.drybridge.com)colman@drybridge.com